---
description: Freshdesk, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Müşteri Hizmetleri Yazılımı](/directory/22/customer-service/software) > [Freshdesk](/software/124981/freshdesk) > [Freshdesk İçin En İyi Alternatifler](https://www.capterra.web.tr/alternatives/124981/freshdesk)

# Freshdesk ürününe alternatifler

Canonical: https://www.capterra.web.tr/alternatives/124981/freshdesk

> Explore the top alternatives to Freshdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk, olağanüstü deneyimler sunan hepsi bir arada müşteri hizmetleri ve destek yazılımıdır.
   - [View profile](https://www.capterra.web.tr/software/164283/zendesk)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/164283/freshdesk/vs/zendesk)
2. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent, işletmelerin müşteri hizmetlerinde başarıya ulaşmasına yardımcı olur. Mükemmel müşteri hizmetleri, daha iyi müşteri hizmetleri yazılımıyla başlar.
   - [View profile](https://www.capterra.web.tr/software/102188/liveagent)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/102188/124981/liveagent/vs/freshdesk)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Müşteri hizmetlerini şirketinizin merkezine yerleştirin. Temsilcilerin daha üretken, yöneticilerin daha etkili ve müşterilerin daha güçlü olmasını sağlayın.
   - [View profile](https://www.capterra.web.tr/software/169505/zoho-desk)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/169505/freshdesk/vs/zoho-desk)
4. **Freshservice** — 4.5/5 (714 reviews) — Güçlü bilet açma ve otomasyona ek olarak olay, sorun, değişiklik, sürüm ve varlık yönetimine sahip çevrimiçi ITSM hizmet masası.
   - [View profile](https://www.capterra.web.tr/software/132997/freshservice)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/132997/freshdesk/vs/freshservice)
5. **LiveChat** — 4.6/5 (1723 reviews) — Livechat, web sitenizi ziyaret eden müşterilerinizle gerçek zamanlı sohbet etmenizi sağlar.
   - [View profile](https://www.capterra.web.tr/software/62194/livechat)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/62194/124981/livechat/vs/freshdesk)
6. **SysAid** — 4.5/5 (519 reviews) — SysAid, on yıllık yapay zeka bilgilerini temel alan hizmet otomasyonuyla BT’nin daha çok değil daha akıllı çalışmasına yardımcı olur. Hemen ücretsiz deneyin.
   - [View profile](https://www.capterra.web.tr/software/107225/sysaid)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/107225/124981/sysaid/vs/freshdesk)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — Bir ITSM yazılımı olan Jira Service Management, yüksek hızda çalışması gereken ekiplerin hızla ve birlikte harika hizmet deneyimleri sunmasına yardımcı olur.
   - [View profile](https://www.capterra.web.tr/software/138769/jira-service-management)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/138769/freshdesk/vs/jira-service-management)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Dünyanın önde gelen müşteri hizmetleri platformu, her hizmet görevlisini yenilikçi araçlar ve birleştirilmiş verilerle destekler.
   - [View profile](https://www.capterra.web.tr/software/136189/salesforce)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/136189/freshdesk/vs/salesforce)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio, müşteri desteğini iyileştirmek ve daha fazla satış için canlı sohbet ile sohbet robotlarını bir araya getiren müşteri hizmetleri platformudur.
   - [View profile](https://www.capterra.web.tr/software/144040/tidio-chat)
   - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/144040/freshdesk/vs/tidio-chat)
10. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24, dünya çapında sekiz milyon işletmenin kullandığı önemli bir ücretsiz CRM ve müşteri hizmetleri çözümüdür.
    - [View profile](https://www.capterra.web.tr/software/113540/bitrix24)
    - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/113540/124981/bitrix24/vs/freshdesk)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk, ekiplerin çalışmasını basitleştirmek için tasarlanmış çevrimiçi bir bilet sistemidir. Üst düzey bir müşteri desteği sağlar. Üstelik kullanımı oldukça kolaydır.
    - [View profile](https://www.capterra.web.tr/software/185973/helpdesk)
    - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/185973/freshdesk/vs/helpdesk)
12. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM, KOBİ’lerin Fortune 500 gibi satış ve pazarlama yapmasını sağlamak için tasarlanmış eksiksiz bir satış, pazarlama ve hizmet paketidir.
    - [View profile](https://www.capterra.web.tr/software/135148/agile-crm)
    - [Compare vs Freshdesk](https://www.capterra.web.tr/compare/124981/135148/freshdesk/vs/agile-crm)

## İlgili Kategoriler

- [Müşteri Hizmetleri Yazılımı](https://www.capterra.web.tr/directory/22/customer-service/software)
- [Yardım Masası Yazılımı](https://www.capterra.web.tr/directory/30008/help-desk/software)
- [Şikayet Yönetimi Yazılımı](https://www.capterra.web.tr/directory/30674/complaint-management/software)
- [Arıza Takip Programı](https://www.capterra.web.tr/directory/30675/issue-tracking/software)
- [Hizmet Masası Yazılımı](https://www.capterra.web.tr/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.web.tr/alternatives/124981/freshdesk)
- [View Product Profile](https://www.capterra.web.tr/software/124981/freshdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124981/freshdesk> |
| de-AT | <https://www.capterra.at/alternatives/124981/freshdesk> |
| de-CH | <https://www.capterra.ch/alternatives/124981/freshdesk> |
| en | <https://www.capterra.com/p/124981/Freshdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124981/freshdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/124981/freshdesk> |
| en-CA | <https://www.capterra.ca/alternatives/124981/freshdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/124981/freshdesk> |
| en-IE | <https://www.capterra.ie/alternatives/124981/freshdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/124981/freshdesk> |
| en-IN | <https://www.capterra.in/alternatives/124981/freshdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124981/freshdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/124981/freshdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/124981/freshdesk> |
| es | <https://www.capterra.es/alternatives/124981/freshdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/124981/freshdesk> |
| es-CL | <https://www.capterra.cl/alternatives/124981/freshdesk> |
| es-CO | <https://www.capterra.co/alternatives/124981/freshdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/124981/freshdesk> |
| es-DO | <https://www.capterra.do/alternatives/124981/freshdesk> |
| es-EC | <https://www.capterra.ec/alternatives/124981/freshdesk> |
| es-MX | <https://www.capterra.mx/alternatives/124981/freshdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/124981/freshdesk> |
| es-PE | <https://www.capterra.pe/alternatives/124981/freshdesk> |
| fi | <https://www.capterra.fi/alternatives/124981/freshdesk> |
| fr | <https://www.capterra.fr/alternatives/124981/freshdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/124981/freshdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/124981/freshdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/124981/freshdesk> |
| it | <https://www.capterra.it/alternatives/124981/freshdesk> |
| ja | <https://www.capterra.jp/alternatives/124981/freshdesk> |
| ko | <https://www.capterra.co.kr/alternatives/124981/freshdesk> |
| nb | <https://www.capterra.no/alternatives/124981/freshdesk> |
| nl | <https://www.capterra.nl/alternatives/124981/freshdesk> |
| nl-BE | <https://www.capterra.be/alternatives/124981/freshdesk> |
| pl | <https://www.capterra.pl/alternatives/124981/freshdesk> |
| pt | <https://www.capterra.com.br/alternatives/124981/freshdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/124981/freshdesk> |
| sv | <https://www.capterra.se/alternatives/124981/freshdesk> |
| tr | <https://www.capterra.web.tr/alternatives/124981/freshdesk> |

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