---
description: Salesforce Service Cloud, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Yardım Masası Yazılımı](/directory/30008/help-desk/software) > [Salesforce Service Cloud](/software/136189/salesforce) > [Salesforce Service Cloud İçin En İyi Alternatifler](https://www.capterra.web.tr/alternatives/136189/salesforce)

# Salesforce Service Cloud ürününe alternatifler

Canonical: https://www.capterra.web.tr/alternatives/136189/salesforce

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Ölçeklenebilir BT ve İK yardım masası yazılımı sayesinde çözüm sürelerini hızlandırın ve iş akışlarını otomatikleştirin.
   - [View profile](https://www.capterra.web.tr/software/164283/zendesk)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/136189/164283/salesforce/vs/zendesk)
2. **LiveChat** — 4.6/5 (1715 reviews) — 30.000 işletme tarafından kullanılan üst düzey canlı sohbet ve yardım masası yazılımı. LiveChat’i deneyin ve ekibinizi müşteri hizmetlerinde yıldızlaştırın.
   - [View profile](https://www.capterra.web.tr/software/62194/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/62194/136189/livechat/vs/salesforce)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent'ı ücretsiz kullanmaya başlayın ve her ölçekten şirket için üst düzey yardım masası aracıyla etkileyici müşteri ilişkileri kurun.
   - [View profile](https://www.capterra.web.tr/software/102188/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/102188/136189/liveagent/vs/salesforce)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk, dünya çapında 50.000’den fazla işletmenin mükemmel müşteri deneyimleri oluşturmasına yardımcı olan kullanımı kolay bir müşteri hizmetleri yazılımıdır.
   - [View profile](https://www.capterra.web.tr/software/124981/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/124981/136189/freshdesk/vs/salesforce)
5. **Tidio** — 4.7/5 (590 reviews) — Canlı sohbet ve sohbet robotlarıyla üst düzey müşteri desteği sunma ve satış geliştirme olanağı sağlayan Tidio, bir yardım masası platformudur.
   - [View profile](https://www.capterra.web.tr/software/144040/tidio-chat)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/136189/144040/salesforce/vs/tidio-chat)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk’in çok kanallı, çok departmanlı özellikleri, güçlü yapay zeka destekli asistanı, otomasyonlarıyla örnek niteliğinde müşteri hizmetleri sunun.
   - [View profile](https://www.capterra.web.tr/software/169505/zoho-desk)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/136189/169505/salesforce/vs/zoho-desk)
7. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24, CRM içeren önemli bir ücretsiz yardım masası ve iletişim merkezi yazılımıdır. Bulut ve iş yeri sürümleri sekiz milyon şirket tarafından kullanılmaktadır.
   - [View profile](https://www.capterra.web.tr/software/113540/bitrix24)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/113540/136189/bitrix24/vs/salesforce)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — Bir ITSM yazılımı olan Jira Service Management, yüksek hızda çalışması gereken ekiplerin hızla ve birlikte harika hizmet deneyimleri sunmasına yardımcı olur.
   - [View profile](https://www.capterra.web.tr/software/138769/jira-service-management)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/136189/138769/salesforce/vs/jira-service-management)
9. **EngageBay CRM** — 4.7/5 (907 reviews) — Pazarlama, satış ve hizmete yönelik basit, uygun maliyetli ve hepsi bir arada CRM yazılımı olan EngageBay, müşteri adaylarının kazanılması, onlarla iletişim kurulması, elde tutulmaları ve satış amacıyla kullanılır.
   - [View profile](https://www.capterra.web.tr/software/178819/engagebay-marketing)
   - [Compare vs Salesforce Service Cloud](https://www.capterra.web.tr/compare/136189/178819/salesforce/vs/engagebay-marketing)

## İlgili Kategoriler

- [Yardım Masası Yazılımı](https://www.capterra.web.tr/directory/30008/help-desk/software)
- [Müşteri Hizmetleri Yazılımı](https://www.capterra.web.tr/directory/22/customer-service/software)
- [Çağrı Merkezi Uygulamaları](https://www.capterra.web.tr/directory/30007/call-center/software)
- [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software)
- [İş Emri Programı](https://www.capterra.web.tr/directory/30785/work-order/software)

## Links

- [View on Capterra](https://www.capterra.web.tr/alternatives/136189/salesforce)
- [View Product Profile](https://www.capterra.web.tr/software/136189/salesforce)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136189/salesforce> |
| de-AT | <https://www.capterra.at/alternatives/136189/salesforce> |
| de-CH | <https://www.capterra.ch/alternatives/136189/salesforce> |
| en | <https://www.capterra.com/p/136189/Salesforce/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136189/salesforce> |
| en-AU | <https://www.capterra.com.au/alternatives/136189/salesforce> |
| en-CA | <https://www.capterra.ca/alternatives/136189/salesforce> |
| en-GB | <https://www.capterra.co.uk/alternatives/136189/salesforce> |
| en-IE | <https://www.capterra.ie/alternatives/136189/salesforce> |
| en-IL | <https://www.capterra.co.il/alternatives/136189/salesforce> |
| en-IN | <https://www.capterra.in/alternatives/136189/salesforce> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136189/salesforce> |
| en-SG | <https://www.capterra.com.sg/alternatives/136189/salesforce> |
| en-ZA | <https://www.capterra.co.za/alternatives/136189/salesforce> |
| es | <https://www.capterra.es/alternatives/136189/salesforce> |
| es-AR | <https://www.capterra.com.ar/alternatives/136189/salesforce> |
| es-CL | <https://www.capterra.cl/alternatives/136189/salesforce> |
| es-CO | <https://www.capterra.co/alternatives/136189/salesforce> |
| es-CR | <https://www.capterra.co.cr/alternatives/136189/salesforce> |
| es-DO | <https://www.capterra.do/alternatives/136189/salesforce> |
| es-EC | <https://www.capterra.ec/alternatives/136189/salesforce> |
| es-MX | <https://www.capterra.mx/alternatives/136189/salesforce> |
| es-PA | <https://www.capterra.com.pa/alternatives/136189/salesforce> |
| es-PE | <https://www.capterra.pe/alternatives/136189/salesforce> |
| fi | <https://www.capterra.fi/alternatives/136189/salesforce> |
| fr | <https://www.capterra.fr/alternatives/136189/salesforce> |
| fr-BE | <https://fr.capterra.be/alternatives/136189/salesforce> |
| fr-CA | <https://fr.capterra.ca/alternatives/136189/salesforce> |
| fr-LU | <https://www.capterra.lu/alternatives/136189/salesforce> |
| it | <https://www.capterra.it/alternatives/136189/salesforce> |
| ja | <https://www.capterra.jp/alternatives/136189/salesforce> |
| nb | <https://www.capterra.no/alternatives/136189/salesforce> |
| nl | <https://www.capterra.nl/alternatives/136189/salesforce> |
| nl-BE | <https://www.capterra.be/alternatives/136189/salesforce> |
| pl | <https://www.capterra.pl/alternatives/136189/salesforce> |
| pt | <https://www.capterra.com.br/alternatives/136189/salesforce> |
| pt-PT | <https://www.capterra.pt/alternatives/136189/salesforce> |
| sv | <https://www.capterra.se/alternatives/136189/salesforce> |
| tr | <https://www.capterra.web.tr/alternatives/136189/salesforce> |

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