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İnsan benzeri müşteri destek hizmetleri sunmak için çok dilli konuşma yardımcısı yapay zeka. Ücretsiz deneme sürümü için e-posta adresinden ulaşın assist365 - AI-powered Virtual Assistant hakkında daha fazla bilgi
assist365, uçtan uca müşteri desteği otomasyonu için yapay zeka destekli bir sohbet robotudur. Zekice tasarlanmış NLU (doğal dil anlama) ve NLP (doğal dil işleme) motoru, müşterilerinize 20’den fazla dilde insan benzeri bir deneyim sunar. Robotları; müşteri hizmetleri, SSS, anketler, randevular vb. gibi çeşitli kullanım durumlarında kullanıma sokun ve bırakın her şeyi halletsinler. assist365’in sahip olduğu ölçeklendirilebilirlik ve otomasyon, gerçek maliyetin %30’undan daha azına 7/24 müşteri hizmeti sunmanıza yardımcı olabilir. assist365 - AI-powered Virtual Assistant hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
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  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Satış ekiplerinin, alıcının duygularını daha iyi anlayarak gelirlerini hızlandırmaları için duygusal farkındalık sağlayan görüntülü çağrı asistanı. Sybill hakkında daha fazla bilgi
Sybill, satış ekipleri için duygusal farkındalık sağlayan görüntülü arama asistanıdır. Kimin kazanabileceği ve alıcıları neyin heyecanlandırdığı konusunda içgörüler oluşturmak için görüşme sırasında söylenenler bağlamında alıcınızın ifadelerini ve beden dilini yakalar. Sybill, satıcıların potansiyel müşterilerle ilgili derin bilgilerden yararlanarak görüşmelerde ilerleme kaydetmesine olanak tanır. Satış liderlerinin, potansiyel müşterilerde nasıl bir etki yarattığına bağlı olarak mesajlarını ve sunum slaytlarını dönüştürmelerine ve ekiplerine kazandırıcı davranışlar konusunda koçluk yapmalarına olanak tanır. Sybill hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
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  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. NICE CXone hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Gong also transcribes your sales call recordings. That way you can search through calls and highlight specific parts of the conversation that matter to you. It’s like Google search, but for your sales calls. Empower your team with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Gong.io hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Drive documentation productivity - all by voice!
Put your voice to work to create reports, emails, forms and more with Dragon Professional Individual, v15. With a next-generation speech engine leveraging Deep Learning technology, dictate and transcribe faster and more accurately than ever before, and spend less time on documentation and more time on activities that boost the bottom line. Dragon Professional Individual hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech
Backed by Google, ELSA provides a proprietary Speech Recognition and AI-enabled technology to help learners speak English more fluently and effectively. Beyond transcription, ELSA provides feedback on pronunciation, fluency, intonation, grammar & vocabulary - even predicting scores for IELTS/TOEFL speaking tests. Technology with 95%+ accuracy, adapted to 100+ global accents (India, Japanese, Indonesia, Brazil, Mexico, etc) from 25M+ users regardless of adults and kids’ voices. ELSA Speak hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. Sign up and get a 14-day free trial. JustCall hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
CTM lets you record and transcribe phone calls giving you data to confidently make customer experience & sales coaching decisions.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Key speech analytics features include call recording, transcriptions, and automated keyword analysis. CallTrackingMetrics hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software.
Chorus by ZoomInfo provides the Conversation Intelligence platform that captures & analyzes all your sales interactions across phone calls, video meetings, and email to ensure your sales teams win more deals and hit their number. Chorus hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance.
EvaluAgent's Quality Assurance software includes all the features you need to deliver performance improvement and demonstrate compliance. Backed by an experience customer success team, EvaluAgent helps you evaluate, coach and engage front-line agents. Access best-in-class cognitive services and machine learning that identifies your business-specific words and phrases to boost call-transcription accuracy. EvaluAgent hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Gamification-based SaaS Engagement, Incentive, Recognition & Analytics programs powered by Snowfly. If you track it, we can gamify it!
Snowfly provides industry leading Engagement programs that leverage Gamification, Incentives, and Speech Analytics for any industry. Snowfly Offers month-to-month contracts because our programs WORK - and our average customer tenure of over 6 years and industry leading engagement numbers prove it. Our solutions will help you achieve and improve your custom business objectives including: improved culture, better performance, employee satisfaction, process automation or all of the above! Snowfly hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.
At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications ICR Evolution hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Appen provides high-quality training data to confidently deploy world-class AI.
Appen provides reliable training data to give organizations in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries. Appen hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Augment and improve your existing QA reviews process with AI-fueled agent evaluations, insights and more.
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. Our easy-to-use, economical, and effective solution helps businesses augment their existing quality assurance process, access agent coaching insights, improve the customer experience, and grow company revenues. Every client is assigned a dedicated CallFinder Analyst for support. CallFinder hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology and a fantastic 100% UK based team.
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology, a fantastic 100% UK based team, we design and develop your solution based on your business requirement s, so as your needs change, so do we. It's the reason MaxContact now handles over 100Million interactions monthly, why 97% of our valued customers choose to stay with us, and why we're growing from strength to strength, alongside our customers. MaxContact hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Artificial Intelligence Speech analytics software for call centers enabling 100% coverage with automated quality & compliance scoring.
Daisee transforms Customer Experience by utilizing Artificial Intelligence, speech, & text analytics to access deep insight into behavioural and emotional dynamics of your customer base. Daisee transcribes, analyses and automatically scores and ranks 100% of contact centre interactions enabling organisations to focus on the interactions that matter. Daisee's highly accurate insights enable full visibility into your customer service operations and streamline your quality assurance workflows. daisee hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Performans, kalite yönetimi ve müşteri memnuniyetini artıran konuşma analizi çözümü.
VoiceAnalytics, hem ticari faaliyetlerde hem de müşteri hizmetleri faaliyetlerinde, çağrı merkezlerinde performansı, kalite yönetimini ve müşteri memnuniyetini artıran bir konuşma analizi çözümüdür. Yapay zeka tabanlı olan bu çözüm, güçlü bir dil motoru ve makine öğrenimi algoritmalarıyla oluşturulmuştur. Konuşmayı metne dönüştürmeyi yüksek doğrulukla işleyebilir ve anahtar kelimeleri tanıyarak aramaların tamamında belirli içeriklerin tespit edilebilmesini sağlar. VoiceAnalytics hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Omnichannel analytics and pervasive call center performance management solution for large and small contact centers.
Powered by artificial intelligence and machine learning, CallMiner Eureka delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizati ons to interpret sentiment and identify patterns to reveal deep understanding from every conversation. Automated performance scoring, emotion metrics, and AI-driven topic discovery compels action and improvement within and beyond the contact center. Eureka hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Reach customers through any channel in one solution and transform the way you do business.
Transform the way you do business! inConcert makes it possible to reach customers through any channel in one solution with all the necessary tools for successful high-demand contact center operations. It’s engineered to deliver excellence in performance and customer experience, from traditional and robust dialing systems and IVRs to AI powered speech analytics, chatbos, voicebots and voice portals. inConcert Omnichannel Contact Center hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. Amelia hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Observe.AI is an AI-powered agent enablement platform. Evaluate 100% of voice calls, analyze performance, and tailor agent coaching.
Observe.AI is an AI-powered agent enablement platform for voice customer service. Leveraging the latest speech and natural language processing technologies, Observe.AI enables organizations to quickly analyze 100% of calls. With Observe.AI, support teams improve call quality, monitor compliance, and coach agents into top performers. Observe.AI hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
End-to-end AI meeting assistant for customer-facing teams.
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and Avoma hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Perform highly accurate, automatic forensic voice comparisons using a cutting-edge, language-independent speaker recognition solution.
Phonexia Voice Inspector is an out-of-the-box solution that enables police forces and forensic experts with a highly accurate forensic voice comparison tool to support effective criminal investigation s and give evidence in court. It uses the cutting-edge Phonexia Voice Biometrics technology powered by deep neural networks, providing exceptional accuracy. You can automatically compare the subjects voice, use recordings of any language, and present the results quickly with predefined reports. Phonexia Voice Inspector hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Rev.ai's suite of speech-to-text APIs allows businesses to build powerful downstream applications.
We train our speech models on 50,000+ hours of human-transcribed audio content to produce the most accurate API-driven, automatic speech recognition (ASR) engine on the market With over 50,000 active freelancers working to train the world’s most accurate English ASR for the last decade, Rev is a leader in the speech-to-text world. - Use only one provider for all your speech to text needs pre-recorded or live - Scale to meet a global audience with 31 languages - Reduce time to market with setup Rev.ai hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Contact center solution that helps businesses streamline customer service processes across multiple channels.
Amazon Connect - Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center. Save up to 80 percent compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges. Easily scale up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere. Download our free eBook on how Amazon Connect can save you contact center costs. Amazon Connect hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Record, transcribe & analyze interactions for unmatched intelligence via Knowlarity’s Speech Analytics Platform Built with Google Cloud
With Knowlarity’s Speech Analytics Platform Build with Google Cloud, automate conversation analysis for unmatched business intelligence. Improve contact center performance with insights on operations & agents Find customer insights regarding satisfaction, service, intelligence and campaign effectiveness Minimize churn by discovering cause and predicting at-risk customers Enhance your compliance by reviewing large samples and specific call types Knowlarity hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
MiaRec is a leading provider of enterprise-ready call recording and voice analytics solutions for contact centers and beyond.
MiaRec is a leading provider of award-winning, enterprise-ready call recording and voice analytics solutions for contact centers and beyond. MiaRec helps contact centers and businesses gain complete visibility and powerful insights into their customers with features include call recording, STT Transcription, Keyword Spotting, Agent Evaluation, Call Tagging, PCI Masking and more. MiaRec provides interoperability with leading vendors such as Cisco, Avaya, Microsoft, and more. MiaRec hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Fast-to-deploy speech analytics API for sentiment analyses in Call Centers, Native Apps, Robotics, etc. Dialect & language-agnostic
OTO leverages cutting-edge voice technology to understand key behaviors and acoustic signals in real-time. Our lightweight DeepToneTM engine extracts over 100 measurements, multiple times every second, providing a wide range of insights. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! OTO hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Deepening and enriching customer and employee insights
Call Journey’s mission is to use Interactive AI to deepen and enrich the way that organisations understand their customers and people. VoiceAI captures and analyses each and every interaction to produce nuanced insights in a simple, searchable and actionable format, helping organisations improve their customer experience, business performance, risk management and compliance. Call Journey’s passionate interaction experts have combined the best of Natural Language Processing and Artificial Intel VoiceAI hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
SoapBox Labs powers best-in-class voice-enabled experiences for kids.
SoapBox Labs builds speech recognition technology for kids. It offers low-code and proprietary speech recognition (ASR) technology that delivers high accuracy for kids ages 2 to 12 of all accents and dialects. The SoapBox voice engine has been built using a privacy-by-design approach to protect kids’ fundamental right to voice data privacy. SoapBox licenses its technology to third-party education and entertainment companies and offers two core solution suites: SoapBox Educate and SoapBox Play SoapBox hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation.
RapportCMS is an extensive and feature rich solution with world class support. The solution enables staff to work from any location with advanced agent and customer analytics. As differences between vendors become smaller, people make the difference. Unity4 provides exceptional staff and support to a cutting edge solution with: - Elegant inbound routing - Powerful outbound dialling - Analytics suite to support, management and develop - Omnichannel portal - Agent Telework space and consultation RapportCMS hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions.
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions. Stratifyd hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish Contact Cubed hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls. Tethr hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience.
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience. SmartSpeech hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
A business phone system for global enterprise communications
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. Telecmi hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA. Prodigal hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform. Verint Experience Management hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ clients.
ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others. Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing. You don’t have to depend on multiple providers to manage your contact center. Cleartouch Cloud Contact Center Platform hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Solution to create notes automatically for meetings.
Solution to create notes automatically for meetings. Marsview Notes hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels.
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels. Cognitive View hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls.
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls. Users will be able to reduce repeat calls and agent handle times, gain real-time customer insights, reduce churn by finding root issues and more. It also helps businesses measure customer satisfaction levels, run marketing campaigns and analyze agents’ performances. Verint Speech Analytics hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Alvaria Engagement Analytics surfaces valuable insights into quality, operational efficiency and customer sat across all channels.
Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels. Alvaria Engagement Analytics hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Capturi helps teams identify valuable insights using speech analytics to e.g. increase sales numbers or NPS scores and much more.
Capturis customized solution helps you reach your full potential! Using speech analytics and machine learning, Capturi analyzes your customer facing call recordings and transforms them into insights on how to achieve higher NPS, increase sales numbers, reduce the number of non-valuable customer calls and save valuable time on documentation and quality assurance. Capturi hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences.
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences. Signal AI hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Contexta360 is an online platform that uses AI and speech recognition to analyze telephone communications.
Contexta360 software works by using advanced speech analytics. It allows for the analysis of a large number of telephone conversations. It also automatically determines the reasons why customers made contact. The conversations can be from live or automatic answering systems. Automated workflows can be created using gained insights, and the user experience can be improved. Customer interaction analysis is based on natural language processing and AI. Contexta360 hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
The latest and only behaviourally-informed designed Speech Analytics platform on the market.
The latest and only behaviourally-informed designed Speech Analytics platform on the market, engineered to help you understand what each customer says and feels, right now. Traditional speech tools are complex, designed by analysts for analysts, requiring a technical skillset to get the most from their platforms. Fonetik puts the power into your hands through an intuitive point-and-click interface designed by behavioural scientists. Fonetik hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
MeetRecord is a meeting intelligence for CS and sales teams working on Zoom and MS Teams.
Every customer meeting is filled with insights you could easily miss. MeetRecord is here to bridge that gap. MeetRecord helps sales teams to capture intelligence from video calls, do real-world coaching and close deals faster. With MR you can: - Get meeting insights to sell better - Coach on real calls, assign courses to improve performance - Capture and communicate product feedback with real Voice of Customer MeetRecord hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
Analyse the words, emotion and sentiment behind every call to gain a true understanding of your customers’ experience.
Analyse the words, emotion and sentiment behind every call to gain a true understanding of your customers’ experience. Awaken Conversations hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi
aingine is a platform, which offers access to countless AI providers supplemented by features for audio, video and text.
aingine is a platform, which offers access to countless AI providers supplemented by features for audio, video and text. aingine hakkında daha fazla bilgi

Özellikler

  • Duygu Analizi
  • Arama Kaydı
  • Otomatik Transkripsiyon
  • Anketler ve Geribildirim
  • Doğal Dil İşleme
  • Müşteri Deneyimi Yönetimi