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Opendock Hakkında
Opendock, aracıların ve taşıyıcıların depoları kolayca aramasını ve rezervasyon yaptırmasını sağlayan merkezi bir yükleme ve boşaltma alanı planlama platformudur.
System is very user friendly, easy to navigate.
Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.
Değerlendirmeleri filtrele (74)
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Değerlendirmeleri filtrele (74)
Opendock appointment logs
Yorumlar: It wasn't a bad experience. Opendock just needs to add sections where you can add much needed information.
Artılar:
It was easy to maneuver around in. Learning how to use it was easy as well.
Eksileri:
You couldn't capture actually loading times. It only captured the time of arrival and departure.
Dikkate Alınan Alternatifler:
Pretty much the perfect dock scheduling system!
Yorumlar: I have been extremely satisfied with our implementation of Opendock for our company. There really isn't much more to say than I have already said, it has been a game changer for our department, almost as much as hiring more staff.
Artılar:
The ease of scheduling appointments for us and for outside carriers is perfect. I can even get some of my older, more computer illiterate customers to book with little issue. Being able to upload and save files for each appointment is great and had enabled my department to cut down on paper documents and waste less paper and toner, plus finding the documents is as easy as going back to the date or searching with a keyword.
Eksileri:
The only con we have faced is with uploading documents. You have to upload everything at once and then you can't upload more without deleting what is there and reuploading everything. I was able to bring this up with Opendock and they said they plan to update this feature, so hopefully that will be coming in the near future.
Great Experience
Yorumlar: It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.
Artılar:
Freedom of scheduling and it allows us know what trucks are inbound.
Eksileri:
Nothing it suits us very well. we used a different scheduler in the past but this one works best for us.
Opendock Evergreen
Yorumlar: It has been very good. I have used it over the past 5 years and would suggest it to anyone looking to manage a warehouse.
Artılar:
Opendock makes booking loading and delivery appointments a breeze
Eksileri:
They are pretty pricey so make sure that your benefit outweighs the cost
Good and bad
Yorumlar: Not bad. It allows tracking but there's to many hands that can Change at any time .
Artılar:
There are many tools in here that are valuable and the date that provided is amazing.
Eksileri:
it allows to others to track as well and change times with out notice
Straight Froward System
Yorumlar: Billing has been difficult to deal with. The right hand did not know what the left hand completed.
Artılar:
The program has undergone some changes since becoming a customer. Those changes have been good for the end user.
Eksileri:
Difficulty navigating to setting times for our docks. Trucking companies not seeing the available docks in OpenDock
OpenDoc The Tool To Speed Up The Supply Chain
Yorumlar: it is absolutly best tool in the market to optmize the supply chain
Artılar:
it is a good tool to smooth the supply chain
Eksileri:
the api integration should be more dynamic
Wonderful features with room for upgrade
Yorumlar: Opendock has made scheduling and keeping track of trucking appointments easier. I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on which trucks need to be completed and which ones are done. I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds. It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations.
Artılar:
The "BOL created" and "preloaded" features.
Eksileri:
Only two hour-long appointments can be created in an hour slot and you cannot un-cancel an appointment.
Not As Useful
Yorumlar: Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??)
Artılar:
That I can see who schedules as well as schedule myself.
Eksileri:
I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs.
Opendock Appointment Scheduling Software
Yorumlar: Great experience so far with using Opendock.
Artılar:
The automatic email feature and all of the information that can be entered or referenced on Open dock for a delivery appointment. The detail reports that are available.
Eksileri:
Nothing, I like everything so far. We have not used all of the features available yet.
Opendock is a good platform for scheduling trucks.
Yorumlar: We were satisfied with Opendock. It worked as advertised and was overall easy to use.
Artılar:
Dispatchers can schedule appointments using our Opendock calendar.
Eksileri:
Couldn't get run a good shipping report.
Recommendation of Opendock for proper scheduling
Yorumlar: Good--we were rough at the start due to switching companies, but the more that we use Opendock, we are getting a stronger understanding of what it can do.
Artılar:
I like the fact that we can have carriers schedule through Opendock instead of us having to do the schedule. With our past company, we would take emails and plot out the schedules ourselves but with Opendock, we don't really have to have that much interaction with the carriers--just instruct them where to schedule and what company to use on Opendock.
Eksileri:
I don't like that we have to consolidate the schedule every time we want to keep vendors from scheduling too heavy during a day. For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy. I wish there was a way that a carrier was limited by Opendock to where they could only schedule 2 or 3 a day (set up in Opendock by us) to limit a carrier from trying to overkill us on trucks. There might be an option, but I have not really heard of a way to prevent this. This would save us some issues with our current situation.
OPENDOCK REVIEW
Yorumlar: I like opendock. I am new to the program and this position and it was quick to learn.
Artılar:
looking up the appointments and then the easy click of a button that the shipment arrived. Also, the updates that you can leave for others to see about the appointment.
Eksileri:
I like the program the only con would be too many appointments with the same PO scheduled not leaving room for other appointments that may be needed.
Love OpenDock!
Artılar:
I love the ability for our carriers and vendors to self select open appointment times. Prior to subscribing, I had a person devoted to scheduling loads into facility. Great win and love being able to run reporting too.
Eksileri:
Adding/removing docks, but it works smoothly now.
Supply Chain Game Changer.
Yorumlar: Experience has been great. Internal and external customers have complimented us on implementing Opendock.
Artılar:
Opendock is a game changer and an essential tool for any organization. From day one, it has facilitated a smooth transition, enabling carriers, suppliers, and employees to seamlessly book appointments daily. The program is incredibly user-friendly, and has surpassed our expectation.
Eksileri:
There is nothing we don't like. Everything has worked as it should. Continual updates and excellent customer service.
Inventory control supervisor
Yorumlar: Good, I like have a tool for inbound freight. I would instructions for new freight companies for using opendock.
Artılar:
The way it is easy to read, the colors for appointment status.
Eksileri:
Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.
opendock review
Yorumlar: it is a lot better in planning for inbounds
Artılar:
easy to read/understand very detailed information
Eksileri:
it only works if everyone is onboard and uses it.
Inbound Scheduling with Open Dock
Yorumlar: Open Dock is incredibly easy to use and provides visibility throughout our organization
Artılar:
Easy to use, provide visibility of inbound shipment throughout the organization.
Eksileri:
Would like the ability to send confirmations (automatically) to more than one email address.
Opendock Survey
Yorumlar: Overall, it has been great. Clean interface, easy use for the teammates, It is not complicated but is very beneficial to have as a team.
Artılar:
Scheduling in general. I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.
Eksileri:
Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.
If you know, you know!
Yorumlar: I love it, I can't believe I didn't use it before now. I will continue to use it, as long as it is available.
Artılar:
It takes a lot of extra work off of me having to schedule appointments and manage my schedule.
Eksileri:
I wish when a load is canceled that it would disappear completely and not just be grayed out.
Easy implementation with fast results
Yorumlar: We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.
Artılar:
Opendock is a very intuitive system; very easy to set up and use with very little training needed. They are constantly adding new features which give us even more opportunities to improve our operations.
Eksileri:
A scalable pricing program would benefit small operations.
Vehicle management improvement
Yorumlar: Very positive and has made a significant improvement to vehicle management at site
Artılar:
Clear design makes it very easy to manage bookings per day and a great visual understanding of day to day workload
Eksileri:
Inability to pay by PO and difficulty around payment for use of the system
Custom Drying NAV Inventory, Procurement, and Planning Coordinator for Le Sueur and Lake Norden | US Operations
Yorumlar: it is easy to work with. I have not found anything I don't like about Opendock system.
Artılar:
I can see what orders are coming in, so I don't have ask the vendor if my po as shipped or ask my warehouse do you have an apt for my po.
Eksileri:
I have not found anything I don't like about Opendock system.
Opendock Review
Yorumlar: It works great for our company for scheduling our vendor appointments.
Artılar:
The convenience of making appointments for customers.
Eksileri:
When it continuously makes you login after a certain amount of time.
Miss Appointment Plus
Yorumlar: I miss Appointment Plus. I would've liked to see more of those options available in Open Dock. I don't like that we already have a subscription and have to pay more for other usage options.
Artılar:
The ability to set users with different levels of usage.
Eksileri:
Not able to un cancel a load once it's been canceled. Not able to add tags / info when you hover over the appointment.