Firefish Kullanıcı Yorumları ve İncelemeler

Excellent software

Yorumlar: I think firefish is a great platform and the support functions are excellent.

Artılar:

The fact that it is very easy to use and there are lots of tabs to include information for both candidates and clients to provide a full picture. I also like the function where we can send texts directly from firefish and it records the replies directly.

Eksileri:

As mentioned I'd like the recruiter interview tab on the job flow to be accessible throughout as we use this after CVs sent as well ask before. The location for the tab for the road map and the messages gets in the way. I would prefer this as a tab at the top of the screen as I often click on it when I am going through my lists.

Excellent product that does what recruiters actually need - with excellent customer support

Yorumlar: My overall experience with Firefish has been superb. Through effective use of the CRM I stay on top of my business, meaning that I can do what I love most - headhunting fresh talent for my clients.

Artılar:

The layout makes perfect sense. The functionality is spot on and is very intuitive and easy to use. For anything that you're unsure about, the back up and support from the team is spot on. It does all the stuff that I need my CRM to do and none of the stuff I don't need or want. I am particularly fond of the fact that it integrates beautifully with my web page and that I can update my webpage at any time. I've used numerous CRMs including Bond/Adapt, Bullhorn, Jobadder and many others and genuinely, this is the best I've ever used and I'm so glad that I'm using it for my own recruitment business. Firefish is a bit like Apple - they're stuff just works!

Eksileri:

I'm genuinely struggling to think of something that I don't like or find hard to use. The only thing I can think of is when I was looking to put a retainer through on the system. But, with one quick email to the support team, I had my answer in minutes. On that point - they have a great list of "how to do X" available to download with very easy to follow graphics...another plus!

very buggy and needs a UI that is more straightforward to navigate

Yorumlar: good and bad, it's good for the simple stuff, but we are not able to utilise these features as they aren't great to use

Artılar:

There are a lot of features, but not enough of them do the job properly

Eksileri:

it tends to be buggy and slow. There needs to be more features to help recruiters save time and organise their pipeline and candidates better.

How can you not love the fish?

Artılar:

Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things: 1) The easy layout and use of the software 2) The customisation's available 3) The passion and help of the support staff We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them! We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on. The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements. I really can't fault the Firefish software, the support staff, or their Company ethos.

Eksileri:

Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now! But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.

Firefish User for 4 yers

Yorumlar: Firefish was recommended to us by some contacts in the Team group (as we are members) and it has worked very well for us. We love it.

Artılar:

Easy to add candidates and search resumes - very user-friendly and everything is very easy to pick up. A lot of the email templates can be changed to reflect the way I work. The support team is great and responds quickly to any problems or queries. I love the way you can track changes through the process and move them from each stage of the recruitment journey.

Eksileri:

I wish it would include some form of Video Interviewing technology so we could stop using Odro. I know this is a massive ask!

Start up empowered by Firefish!

Artılar:

The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding

Eksileri:

The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.

A refreshing change in the recruitment CRM space

Yorumlar: Firefish is a huge improvement over our previous CRM and has allowed our consultants to work a lot more effectively and efficiently across the board. Especially when working in a hybrid environment, the browser-based product allows access from anywhere. Also, the support is second to none with fast response times, knowledgeable experts and clear explanations.

Artılar:

The user interface is excellent and very intuitive. We also like the fact that the product is constantly evolving with new features regularly being added. We also like the fact that feedback from customers is taken on board and used to further improve the product.

Eksileri:

Some features/functions can take a long time to implement but there is a fantastic community where ideas are raised and voted on. If a client requires a new feature to be built or custom fields to be added for example, this can be prioritised via professional services.

Easy to navigate, great customer service

Yorumlar: The onboarding process and training was fantastic, and the ongoing support is really useful.

Artılar:

The software is easy to use, certainly much easier to navigate than other recruitment CRM I have used previously. I like the fact they are listening to users and continually making changes to the platform.

Eksileri:

I am not a fan on the CV formatting section, I haven't been able to use this successfully yet.

Total Package for my agency - my absolute critical tool I use.

Yorumlar: Love this tool! Its always been my favourite tool to work with since I established the business in 2017. Without it I would have been lost.

Artılar:

Its very user friendly - it matches to candidates very well. Easy to move through - I have had new starters who have managed to get their head around it in a couple of days. Simple but effective!

Eksileri:

I feel the only real area that could be improved on is the sales pipeline tool and sending jobs to a centralised report for sharing.

Firefish Review

Yorumlar: Very positive, the product is intuitive, support is excellent and there are regular updates with good enhancements.

Artılar:

Logical workflows so easy for new staff to learn the system.

Eksileri:

Jobboard integrations could offer more functionality like how many credits used/available per month, which adverts are posted on XX job board and editing adverts within a period (if allowed by the job board). Reporting could be expanded for better management visibility of individual and team performance.

Great CRM

Artılar:

This software provides easy access to candidate information which makes my job easier when it comes to filling my jobs with the appropriate and most qualified candidates.

Eksileri:

If I could change one thing about FireFish it would be, a list to show in order the date of availability of candidates when you do a search for a specific candidate. I would also like it if it showed candidates "skills" in one section on the main screen of their profile.

A** Recruitment Software!!

Artılar:

FireFish is a seamless operating system to help me with my day-to-day recruitment needs. With a responsive and helpful back office, any question or query is never a task and always gets resolved with great urgency.Main pros:- Easy-to-navigate interface- Great integration into digital calendars- User friendly - Great training materials- "FishTank" an active database of useful questions and solutions

Eksileri:

FireFish is a great system, which adds real value to a recruitment business. Areas of improvement would be minor factors such as:- More visually appealing (colors or animations) - Mail automation feature

Easy to use on a daily basis

Yorumlar: It saves me time which makes it easier to go about my day, I'm very happy with the product.

Artılar:

I can call, text and email from the same platform, makes it very efficient compared to opening outlook, another VOIP system etc.Applicants are very easily tracked.

Eksileri:

Formatting is a massive issue when doing CV sends or email sends, so much so that we don't use them and usually hit 'skip email'.It would be good to track how many left messages/voicemails you leave so you get a clearer picture from your KPIs how much contact you are making.

Great system, wouldn't be able to do my job without it!

Yorumlar: Brilliant customer service, great set up, fantastic features. Really wouldn't be able to work without it!

Artılar:

Firefish has all the added extras required to ensure every detail is able to be inputted. This keeps track of all our clients and candidates between all three of the businesses within our group.

Eksileri:

Not being able to spell check emails when sending them through Firefish.

Happy Customer!

Yorumlar: Firefish have provided us with a platform to work more intelligently and to improve our methods of working. Its always a case of getting out what we put in, but overall we've found Firefish to be supportive throughout our time working with them.

Artılar:

We've found the software to work in exactly the manner we would want it to be, supporting our day-to-day activities and many functionalities to improve the way in which we work. I've enjoyed the recent instructional webinars, as this has provided a refresh on how to use the system and has led to improvements in the way we interact with the software. Firefish are constantly improving and upgrading functionality too.

Eksileri:

No real cons - some aspects that we'd like to see in the future, but I think that these are developments that may be on the horizon. Fits perfectly with our business needs.

Easy, so very Easy

Yorumlar: Very positive, so much so i don't think about it like other CRM systems which can take up so much time that you do end up thinking about them.

Artılar:

Managing both candidates is a trick business can lead to a lot of lost data/conversations etc. so having all this data in one place and for example say you have business x and a candidate is going to be working in school x being able to marry the two together makes keeping track of the work/task's conversations so much easier. The Friendly easy to use company/candidate set up is quick very easy and just a breeze to use

Eksileri:

I feel there could be more sorting options. I.E if you have a candidate that is a teaching assistant, but they excel at a particular skill being able to display this so this can then be filtered so show what candidates are available and in what area would make things so much easier.

Ultimate Banking love FireFish

Yorumlar: Its simple to use, does not confuse with stuff I don't need

Artılar:

Outlook integration is essential and allows me to quickly import candidates and see our interaction with them. Important when several consultants work on same role.

Eksileri:

Still learning what I like and dislike but nothing critical Duplicate names have been an issue

A great all-round piece of recruiting software

Yorumlar: I've found Firefish a great tool to use, and I'm constantly learning about new features and functions. This is constantly updated and the development team absolutely respond to feedback and make helpful additions to make the job easier.

Artılar:

It's incredibly easy to use and collaborative with my colleagues. If I need to take a step away from the business for a day or two, my colleagues are able to see a great snapshot of my desk and carry this work forward for me. There are also loads of added features to add context behind your notes, and a clear progression for recruitment.

Eksileri:

User interface could be more attractive, it can be a little 'black and white' for users. New user videos could be revised.

Easy to use, excellent customer service

Yorumlar: wonderful - can't recommend highly enough

Artılar:

The people at FireFish - they're patient, friendly, knowledgeable and accept and act on recommendations - they listen to their customers.

Eksileri:

I'd like to be able to attach multiple docs to emails at source

Firefish

Yorumlar: Pretty good.

Artılar:

Customer service and support has been excellent and I have noticed some updates within the first 8-12months that have improved the usability. They definitely listen to their customers.

Eksileri:

I find some of the searches limited. For instance, I can't just put in a town or county and get the candidates from those area. It only seems to work by postcode and most applicants don't put their postcodes on their CVs.

Tom @ Optima

Artılar:

ease of use, good search facility. good reporting suite

Eksileri:

can be glitchy. lack of two way API, from sales lead platforms and job boards

Just the kind of CRM we were looking for

Yorumlar: Just having to write content once is just what we were after, saving time to get onto other jobs.

Artılar:

The ability to load job sepcs/descriptions to the software, which will then also load to google for jobs, our own website as well as other jobs boards and social media. Just what we were after, write the infoamtion once and post everywhere.

Eksileri:

Only keeps track of emails for people in the system, not everyone turns into a customer or client, so do not want to put everyone into the system.

AB Firefish Review

Yorumlar: I feel it could offer more as a whole to the business. Perhaps I just need further training.

Artılar:

It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.

Eksileri:

There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.

Great company that empowers your company and keeps you on track

Yorumlar: Fire Fish is really easy to use and very effective in keeping track of your recruitments and candidates

Artılar:

How easy it is to see the history of each candidate

Eksileri:

nothing, the system works really well, I personally have not had an issue.

Great System..backed by great people

Yorumlar: The team at Firefish are great, very quick to respond to any queries and their passion for service seems to be second to none.

Artılar:

The interface is very easy to use and I'm pleased to say very logical. It allows a seamless flow between access to the files and doesn't have that clunky feel that so may CRM have.

Eksileri:

For a single user, I don't really get to use all of it's functionality but that's not really a negative.