NetSuite Kullanıcı Yorumları ve İncelemeler

It is a great ERP but it is not for everyone

Yorumlar: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

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Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Eksileri:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

NetSuite SuiteCommerce is Powerful But Pricey

Yorumlar: We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

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SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Eksileri:

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

New to Netsuite 4 years ago - recommend over SAP alternative

Yorumlar: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

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I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

Eksileri:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Effective Cloud-Hosted ERP

Yorumlar: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

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Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Eksileri:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

NetSuite - Great ERP System for the future

Yorumlar: NetSuite has been a great ERP system upgrade for our organization. We have been able to speed up our accounting processes and can easily manage all accounting and billing functions remotely. The implementation went smoothly and the customer support has been world class.

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NetSuite is a cloud-based system so we can connect from anywhere with internet connection. This has been a game-changer since our company switched to a hybrid work schedule. The software interface is very clean and easy to use. Almost all accounting/billing functions can be performed entirely within the system, or can be done via uploads for large/bulk entries. NetSuite is very customizable, and was fairly easy to implement with the help of a consulting company called Appficiency.

Eksileri:

There out of the box reports were not very helpful, and the customized reports did not provide the level of detail we were looking for. The budgeting/forecasting modules were also very basic. We ended up purchasing a separate budgeting/reporting software.

Explore other options...

Yorumlar: Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.

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The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.

Eksileri:

This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.

Established enterprise solution for accounting

Yorumlar: I would not recommend unless it is an absolute need, as sector disruptors tend to be a bit easier to onboard and use.

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- Very feature rich, and capable of handling all requirements with the right setup and integrations- Since it has been out for a long time, you can find a lot of documentation online for most queries

Eksileri:

- Requires external vendor/supplier to properly configure due to density and complexity- Probably an overkill for any smaller organisations / organisations without complex needs- Quite expensive compared to new disruption players

Optimize your business with NetSuite

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NetSuite is a cloud-based solution, which means data can be accessed from anywhere, at any time, from any Internet-connected device.NetSuite is flexible and customizable, allowing companies to customize the user interface, workflows, reports and dashboards to meet their specific needs.NetSuite provides a user-friendly and intuitive experience, with a simple user interface and easy navigation.NetSuite is a highly scalable solution that can adapt to the growth needs of businesses, with the ability to handle complex operations and manage large volumes of data.NetSuite enables companies to streamline their financial management processes, automating tasks such as accounting, payments, invoices, taxes, tax returns, etc.NetSuite facilitates collaboration between different departments within the company, allowing employees to work on the same data in real time and communicate easily.NetSuite offers advanced inventory management tools, allowing companies to monitor inventory levels in real time, manage orders, track deliveries and manage returns.

Eksileri:

NetSuite may require technical skills for configuration and optimization, which can be difficult for companies without sufficient in-house expertise.NetSuite may require regular updates to keep up with emerging technologies, which can increase maintenance and support costs.NetSuite may lack specialized functionality for certain industries or specific needs, requiring custom development.NetSuite can be complex for novice users, with a steep learning curve, which may be difficult for some users to overcome.NetSuite may be limited in customizing certain aspects of the user interface, which can be a source of frustration for some users.NetSuite may be slow for some complex or data-intensive tasks, which may affect user productivity.NetSuite may be limited in customizing certain workflows or processes, which may result in inefficient processes for some users.NetSuite may be limited in customizing certain reports and dashboards, which may limit data visibility for some users.

Allows you to keep resources well defined

Yorumlar: Allows tasks including inventory management, accounting processes to be carried out without problem, being a good solution for projects in general

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What I like about this tool is that it allows business resources to be managed and managed in the same place with a guarantee of security and progress, it is a tool that is quite adaptable to the sector in which the company is located, it is easily manageable by marketing professionals or accounting areas, in addition to having automated processes in recent years

Eksileri:

It is a very functional business solution, which is something I like about this tool, it allows companies to manage orders and many more functions that improve their work, so I do not have bad recommendations for this system

A future proof platform for your business

Yorumlar: It’s hands down the best platform on the market for distributors. With Amazon’s impact on B2B eCommerce distributors are looking for new eCommerce avenues and NetSuite seamlessly provides this as a part of the solution.

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Throughout my career I have worked with a lot of enterprise software platforms. The thing I like most about NetSuite is the ease of administration/maintenance and flexibility. It is an ERP, CRM, eCommerce and Business process development platform in one. Users are hard-pressed to find a business case they can’t be custom developed a NetSuite with ease well writing through future software upgrades without headaches. This is extremely rare in enterprise software platforms. NetSuite is a future-proof platform for your business, you can’t outgrow it, you won’t have to worry about upgrades ever again, not to mention you will only have one system to run your entire business. You can’t find that any where else!

Eksileri:

The user interface has been somewhat outdated, but this is common in enterprise software and NetSuite is making huge strides to improve the GUI. Also the ability to slice and dice data on dashboards is a welcome feature coming in the next few releases.

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

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The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Eksileri:

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Great eCommerce system highly integrated with backend ERP and CRM

Yorumlar: We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

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Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

Eksileri:

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

Good ERP for Medium-sized Businesses

Yorumlar: Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.

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NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.

Eksileri:

There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.

Powerful program with quirks

Yorumlar: Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

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- great reporting and searching tools - combines all company needs - customer records, transactions, accounting, inventory - easy to integrate with most major programs - highly customize-able - easy to assign "roles" to employees to only access what they need in their positions - mostly easy to use and informative help section

Eksileri:

- searching and reporting can be tricky with label names differing - expensive to start, maintain and update - quirks that shouldn't be an issue - like applying credit memos to sales orders

NetSuite Review

Yorumlar: The overall experience has been positive. Support is very good.

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Ability to write saved searches that use the data any way you wish. It was a lot of work, but I basically implemented the software myself with the NetSuite team. The key is to stay on schedule. The migration went smoothly from the old software.

Eksileri:

Software is never 100% of need fulfillment. There are a few quirky issues. e.g. A/P voucher unable to post to employee receivable account.

Netsuite Experience - It's nice to have all your info in one place

Yorumlar: Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

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I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

Eksileri:

The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

NetSuite - Great ERP for mid-size/private companies

Yorumlar: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

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NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Eksileri:

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Netsuite Suite Commerce Advanced - Financial Black Hole

Yorumlar: We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.

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Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

Eksileri:

Suite Commerce Advance is horribly expensive. The platform is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Slower than other platforms that are this expensive. Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is very complicated. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.

The best multi-functional and customizable ERP system in the cloud

Yorumlar: Our use of NetSuite has eliminated the need for a lot of maintenance and support for our systems, as it is available in the cloud, and connects all enterprise networks to it, which helps us to constantly work remotely under all circumstances. Through NetSuite, we have been able to build an integrated system that includes all our data, which helps us to evaluate resources and know the efficiency of operations, as the automation that we obtained through NetSuite contributed to enhancing our ability to make the right decisions.

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My favorite feature of NetSuite is its capacity to report on a wide range of enterprise processes and operations, as well as its ability to be scalable. When it comes to working with NetSuite, team members will find the user interface simple and easy to understand. With NetSuite, we are able to save data and transactions quickly and easily, and it is also very adaptable and scalable to meet our needs. I appreciate the aid in building new workflows to improve system processes and procedures for the entire business, and I really enjoy the customization options and shortcuts that make it easier for me and my team to get things done. A cloud-hosted ERP system simplifies maintenance and support, and it helps to automate business operations and the application of business logic, which saves a lot of time and money and works to sustain distant tasks because of its outstanding organizational abilities.

Eksileri:

NetSuite is one of the best resource planning tools ever, but like the rest of the Oracle tools, the user needs several training sessions to be able to use it in an optimal way, in addition to that, the subscription prices are high, which limits the ability of small groups to benefit from its services.

complete ERP product for inventory, financials, and sales

Yorumlar: Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

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I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

Eksileri:

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Overrated and overpriced, not user friendly, raises price 10% each year

Yorumlar: Just read above. This software is overpriced trash. I haven't heard good things about their competitors either, but I would rule out NetSuite if an implementation was tasked to me. I get frustrated with this software at least once a day, even after all these years. The lack of common sense and easy to implement things is everywhere in this software. The UI requires clicks through to many pages to accomplish a simple task. I cannot discourage companies enough not to choose NetSuite.

Artılar:

It's in the cloud and there are a lot of third party integrations that facilitate its usage and remedy some shortcomings.

Eksileri:

This software is not easy to use. Creating a report or saved search takes an expert level knowledge to do and a lot of free time. Their how-tos and help guides are scattered and only show up non-relevant information. Access to a learning library requires purchasing licenses for each user at a cost of over 5 digits or more. First party add-on modules are NEVER fixed for bugs - things like sorting by name only sort the current page and not the entire population - report to NS and I hear crickets. DO NOT BUY FIRST PARTY MODULES - ONLY BUY THIRD PARTY MODULES THAT INTEGRATE WITH NETSUITE IF YOU MUST. Lastly, they will try to find a way to raise your price about 10% every year because they know the barriers to exit are too high.

SiteBuilder/Ecommerce is out of date with the latest trends

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All-in-One bundle; can handle payroll, employees, reporting, marketing campaigns, etc. I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.

Eksileri:

Ecommerce seems is out of date, and lacks features. There are features have been in queue for over three years and due to that, people have to resort to spending thousands of dollars on a developer when we're already spending enough on licenses for employees, websites, and other features. no sitewide HTTPS - every page but the shopping cart will be unsecured. no google/bing integrations - there's no integration for google/bing adwords and analytics - scripts have to be pasted onto certain pages no microdata integration - you'll have to use custom scripting to pull values for these fields, and script the tags into every page no customer support - you have to pay for support, and most times netsuite CSRs will direct you to their knowledge base. most of the time for me, I was given articles nowhere close to what I was calling about. javscript based - chances are you're most likely going to be coding 3/4 of your site with javascript and suitescript. because of their limitations to pulling data for items, you have to resort to javascript for alot of things. Other ecommerce platforms will pull data simplistically with tags like {{{price}}}, in NetSuite you'll have to complicate things with tags like <%=getAttribute('itemid','itemdataitem','')%> every now and then, I'll run into scripting problems because of this but have been rare recently.

Lots of customization

Yorumlar: Netsuite allowed us to deploy the financial management system we needed to help the business grow. The order management and use as point of sale was not suitable for retail and online. There is a high level of customization available for reporting and dashboard configuration which was helpful.

Artılar:

Netsuite is a broad sweeping software that can allow a growing business to put in place effective financial management. The high level of customization available also means in depth reporting can be produced, which can be extremely helpful for a business to identify growth opportunities or areas of improvement.

Eksileri:

Integration with our e-commerce platform was challenging. We were not able to achieve the level of integration and automation we wanted for the volume of sales we did online.

The ultimate integrated solution for business management: an in-depth review of NetSuite

Artılar:

Automation: NetSuite offers a number of automation features, such as order and invoice process automation, which help businesses save time and increase efficiency.Reporting and analytics: NetSuite offers real-time reporting and analytics, enabling businesses to make more informed decisions based on accurate and timely data.Scalable: NetSuite is a scalable solution that can be adapted to meet the needs of both small and large businesses. Companies can add new features and applications as they grow.

Eksileri:

Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which may limit business functionality.System performance: NetSuite can sometimes experience system performance issues due to its complexity, which can result in slow response times for users.Training required: NetSuite requires training for users, which can take time and resources for companies adopting the platform for the first time.

Experience Unmatched Flexibility and Accessibility with NetSuite's Cloud-Based Solution

Yorumlar: Our experience with NetSuite has been highly positive. The software is easy to use, reliable, and offers many features and tools that have helped us streamline our business processes and improve our bottom line. We appreciate the cloud-based platform, which allows us to access the software from anywhere with an internet connection, and the comprehensive set of features and tools that make it a one-stop shop for all our business management needs. NetSuite is a cloud-based business management software that offers a wide range of features and tools to help businesses of all sizes manage their operations more efficiently. From financial management to inventory control, NetSuite has everything we need to streamline our business processes and improve your bottom line.

Artılar:

One of the unique features of NetSuite is its cloud-based platform, which allows users to access the software from anywhere with an internet connection. It makes it easy to manage your business on the go, whether at home, in the office, or on the road. Additionally, NetSuite offers many features and tools, including financial management, inventory control, order management, and customer relationship management.

Eksileri:

While NetSuite is a powerful and reliable software, users should know some known issues and bugs. For example, some users have reported problems with slow page load times and occasional glitches in the user interface. Additionally, some users have reported issues with the software's reporting capabilities, which can be limited in some cases.