18 yıldır işletmelerin daha iyi yazılımı
seçmesine yardımcı oluyoruz

Bookafy Kullanıcı Yorumları ve İncelemeler

4,7 (137)

Bookafy Hakkında

Randevu almanın yeni ve daha iyi yolu. İşletmenizi Bookafy ile otomatikleştirmeye başlayın. Ücretsiz deneme dahildir. Kredi kartı gerekmez.

Bookafy hakkında daha fazla bilgi

Artılar:

The scheduling portion of Bookafy is very easy to use and straight to the point.

Eksileri:

Difficult note entry upon the appointment level.

Bookafy puanları

Ortalama puan

Kullanım Kolaylığı
4,5
Müşteri Hizmetleri
4,6
Özellikler
4,4
Paranızın Karşılığı
4,6

Tavsiye edilme olasılığı

8,1/ 10

Bookafy, Capterra'daki 137 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,7 puan almıştır.

Daha önce Bookafy ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (137)

kristen
kristen
ABD dahilindeki President
Doğrulanmış LinkedIn Kullanıcısı
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Get Bookafy to save you time and energy getting appointments

5,0 6 yıl önce

Yorumlar: Great product, pretty easy to set up, but I am used to finding my way in a sea of software. Worth the $.

Artılar:

I can create my own types of public and hidden appointments, so that clients and prospects may schedule time to meet or check in. There's the ability to take payments, and to create classes as well.

Eksileri:

They do not integrate with PayPal--they work with Stripe and Authorize.net.

Bookafy Scheduling Yanıtı

6 yıl önce

Thank you Kristen!

Marie
Marie
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Best available Web based software for Online Scheduling that we could find.

5,0 9 yıl önce

Yorumlar: We did a lot of searching around and realized there is no perfect product BUT... We've run our wellness business for 8 years now using a variety software programs. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. Bookafy and one other company appeared to be the best on paper. So I called Bookafy and grilled that sales person for atleast an hour about all the nuances of Bookafy. Sarah the sales person was cheerful and knowledgable and answered pretty much all of my questions. The other company I called never got back to me and didn’t seem to care. Bookafy sure did! Yes, we push the limits of the features. Yes, we wish they would fix some of the "glitches" more quickly... but all in all we are very happy and this software is saving us a ton of time and a ton of money. Thank you Bookafy!

Fernando
İspanya dahilindeki Technical engineer
Elektrik/Elektronik Üretimi, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Good appointment scheduling solution

3,0 2 yıl önce

Artılar:

As a frequent user, I find the interface very useful for making appointments and managing availability in a very easy way. I also like its automatic reminders and it has integrations with popular calendar apps. In my view, it is a solid choice for companies looking to improve their appointment scheduling process.

Eksileri:

The reporting and analytics features could be more advanced.

Ella
Ella
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Great Service

5,0 9 yıl önce

Yorumlar: I recently had an issue with changing some of my settings on Bookafy and made my first call to the support line. I reached a young lady named Sarah. I've been in the service industry since the beginning of time (I’m old) and Sarah provided perhaps the best customer service experience I've ever received. Sarah identified the problem as a system issue and immediately suggested a potential workaround. Not only did she suggest it, but she then logged into my account and made the changes, showed me the changes, and we were all set. She genuinely seemed to enjoy her job and helping me, and it came out in the service she provided. My first experience with Bookafy Customer Support made me glad I switched from the other company. Bookafy delivered and I am a happy camper!

Hope
Hope
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Very Happy! Excellent Software!

5,0 9 yıl önce

Yorumlar: I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. I started using it when the company first launched, and frankly it was a little clunky... but their newest release was a MASSIVE upgrade. It is beautiful and so easy to use. I loved it before, but now I am thrilled. Saving tons of time, and adding years onto my life with the stress reduction! My favorite parts are... I really like the on-line booking, appointment confirmations, email marketing sync with mail chimp and syncing the calendar with my personal google calendar. Bookafy sets themselves apart from other software companies and are the only one I will ever use. Thanks Bookafy.

Raymond
Raymond
ABD dahilindeki CEO / Owner
Doğrulanmış LinkedIn Kullanıcısı
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

It works but lacks development & features. It's...rather basic.

3,0 4 yıl önce

Yorumlar: Eh. I can't really say the experience was necessarily bad, it just seemed like a lot of nickel and diming for features and the lack of progressive development alongside lack of communication, otherwise, it does what it's supposed to.

Artılar:

It does what it says, it's just very basic. For the time that I used it, I appreciated the simplicity of it's functions.

Eksileri:

Lack of development & features. Support takes their time responding. The platform feels a bit, outdated compared to others.

Esther
Esther
ABD dahilindeki Business Owner
Doğrulanmış LinkedIn Kullanıcısı
Fotoğrafçılık, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Difficult to Manage

3,0 6 yıl önce

Yorumlar: I don't really like it. It's too hard to manage the dashboard

Artılar:

I like that I can add a "book now" tab to my homepage

Eksileri:

It is difficult to manage the calendar when I only need to open it up for a few days. I don't do a lot of scheduled events, but when I do host one, I need a specific time slot available for a particular day. It is very hard to get that right... I have to mess with vacation schedules

Sebastian
Sebastian
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Ill be honest!

5,0 9 yıl önce

Yorumlar: We bought this program for our wellness center in Denver. I am not super tech savy, so at first I was a little overwhelmed. I watched a little “Start” video on their FAQ page and it was then I realized how simple this would be. I did most of the set up on my own, but then I called and spoke to Sarah she was phenomenal. She always answered all of my questions and was a real joy to work with.The software is good, but there is a lot involved so really take time getting to learn the various features. Go over everything numerous times and write yourself some cheat sheets to refer back to. Thanks, Sarah, for all your help.

Colby
Colby
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Very Happy with the Switch

5,0 9 yıl önce

Yorumlar: We recently expanded our staff and wanted to switch to a new scheduling system. I know this is sort of minor, but we loved that Bookafy allowed us to change all of the colors and markings of the scheduling page to go with our brand. Rather than being stuck with whatever colors they offer, I can match the colors to my colors. Its beautiful the way it is built into our existing site via iframe! Very easy and professionally done. Thanks again Keep up the good work Bookafy.

Sarah
Sarah
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı
Kaynak: GetApp

Simply Awesome!

5,0 9 yıl önce

Yorumlar: We looked at virtually every scheduling software out there and Bookafy has been a great experience. The cost is crazy low (don’t tell them), the service has been really good (ive called and emailed a few times), its really easy to use, it has been a real breeze for my staff and receptionists to learn and implement the system pretty seamlessly into our business. The Bookafy customer service agent we have been working with is Sarah and she has been incredible.

Danelle
ABD dahilindeki Owner, Music Business Success Coach and Vocal Coach
Müzik, Serbest Meslek
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Very good software!

5,0 6 yıl önce

Yorumlar: I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom. Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.

Artılar:

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle. I like the one page 'website', particularly at the moment while I rebuild my business website. I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform. I also like that I can create private links to send to clients for private bookings. The opportunity for clients to leave a review which visitors can see is a great added bonus. I like the possibility of creating new integrations with other software.

Eksileri:

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Bookafy Scheduling Yanıtı

6 yıl önce

Thank you so much for the kind words!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Profesyonel Eğitim ve Koçluk, Serbest Meslek
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

made for coaches

5,0 6 yıl önce

Yorumlar: My previous scheduling service dealt with time zones in a strange way, and BLAB has absolutely solved that issue. The switch, learning a new system, and setting it up was a bit time consuming, but ended up being well worth it.

Artılar:

There's so many scheduling options for salons and spas out there, it's great to finally find one that is optimized for my industry. It's crucial for me that billing, client management, program management, and progress tracking all happen within my scheduling software. The integrations are unparalleled, in particular the 2-way sync with Google. Great product.

Eksileri:

There are places I wish I could customize more, such as email reminders, a thank you page, and the main interface.

Amber
Amber
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Very Happy! Excellent Software!

5,0 9 yıl önce

Yorumlar: I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. I started using it when the company first launched, and frankly it was a little clunky... but their newest release was a MASSIVE upgrade. It is beautiful and so easy to use. I loved it before, but now I am thrilled. Saving tons of time, and adding years onto my life with the stress reduction! My favorite parts are... I really like the on-line booking, appointment confirmations, email marketing sync with mail chimp and syncing the calendar with my personal google calendar. Bookafy sets themselves apart from other software companies and are the only one I will ever use. Thanks Bookafy.

Bookafy Scheduling Yanıtı

9 yıl önce

Hello Amber, thank you for the kind words! We will work hard on customer service to earn a 5 in the future. Thank you!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Yüksek Öğrenim, Serbest Meslek
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Very descent online scheduling system for a good price

5,0 6 yıl önce

Artılar:

Purchased a lifetime subscription through appsumo for Bookary and have been using it ever since. Love that it will sync TWO way with Office 365 or google calendar. Can set multiple time schedule with breaks (like for lunch or supper). Can collect payment upfront from clients to book appointments. Reduces no shows.

Eksileri:

Would like to have the ability to approve certain types of appointment request.

Tari
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Best available Cloud based solution for POS & Online Booking

4,0 9 yıl önce

Yorumlar: So there is no perfect product BUT... We've run our wellness business for 8 years now using a variety of non-integrated systems including AppointmentQuest and Intuit POS. About 2 years ago, we became very frustrated with the total lack of
customer support from our current solutions... they literally did not have a phone number to reach a real person in any circumstance. The role Bookafy would play for us was mission critical so I did some serious due diligence before selecting Bookafy. I created a massive feature spreadsheet that compared the 4 top contenders. Bookafy and one other option appeared to be the best on paper. So I called Bookafy and grilled that sales person for literally 3 hours about all the nuances of Bookafy. She was cheerful and knowledgable (I think her name was Sarah) and answered pretty much all of my questions. We have over 60 employees, so training and switching our software backbone is a huge hassle you really want to choose the right long term partner so you don't have to deal with all that work again. Yes, we push the limits of the features. Yes, we wish they would fix some of the "glitches" more quickly it seems that adding new customers might be getting more CEO focus than improving the user/customer experience. But so far, Bookafy appears to still be the best available option.

Bookafy Scheduling Yanıtı

9 yıl önce

Tari, thank you for the nice review!

Alex
Alex
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Simply Awesome!

5,0 9 yıl önce

Yorumlar: We looked at virtually every scheduling software out there and Bookafy has been a great experience. The cost is crazy low (don't tell them), the service has been really good (ive called and emailed a few times), its really easy to use, it has been a real breeze for my staff and receptionists to learn and implement the system pretty seamlessly into our business. The Bookafy customer service agent we have been working with is Sarah and she has been incredible.

Bookafy Scheduling Yanıtı

9 yıl önce

Hey Alex, thank you for the nice review of Bookafy! We really appreciate the feedback!

Sarah
Sarah
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Easy, Awesome, Super Fast!!!

5,0 9 yıl önce

Yorumlar: I would like to thank my Bookafy team for an extremely easy and lightening fast implementation. Everything was very easy to understand and I appreciated having them take me through the system while on the phone. We had everything up and running within one day and I felt confident that their team was always there if I had any questions. Really happy!

Bookafy Scheduling Yanıtı

9 yıl önce

Hi Sarah, thank you for your nice words and the nice review. We really appreciate you taking the time give your feedback!

Stuart
Stuart
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

I love new start up businesses that kick butt

5,0 9 yıl önce

Yorumlar: I go out of my way to work with small start ups when possible. Most of the time it's a disaster. In this case, Bookafy is so darn good I could shout it from the roof tops. These guys are on to something really big and I have been telling everyone I know. Also, I called in and one time the owner answered the phone to help... he was super nice and helpful. I love Bookafy!

Holly
Holly
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Sarah is a awesomesauce!

5,0 9 yıl önce

Yorumlar: Sarah went above and beyond to guide me to through the various features! Thanks to Bookafy (and Sarah) for helping to make the management our spa a whole lot easier. I am saving so much time I don't know what to do with myself!

Kellie
ABD dahilindeki Owner
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Love it! Life saver...

5,0 10 yıl önce

Yorumlar: Thank you Bookafy... I found you on Capterra last month and I have been using your software ever since. This software has literally saved my life! I run an office with about 8 staff members and I cant believe how much time, energy and stress I took off my plate with this simple schedule. 2 months ago (prior to using Bookafy) I was spending my evenings from 6-7ish calling all of the next days appointments confirming. That in itself lead to a ton of phone tag. The automated reminders with Text/sms and email are fantastic. I could go on and on, but i will say, that before atleast half of my time was spent scheduling, rescheduling and reminding people. Now, its all done automatically. I couldn't be happier and the last 30 days have breathed life into me and my business. Thank you Bookafy!

Bookafy Scheduling Yanıtı

9 yıl önce

Kellie, thank you for the kind words. I really appreciate this!

Ursula
BK
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Great Service

5,0 9 yıl önce

Yorumlar: I recently had an issue with changing some of my settings on Bookafy and made my first call to the support line. I reached a young lady named Sarah. I've been in the service industry since the beginning of time (I'm old) and Sarah provided perhaps the best customer service experience I've ever received. Sarah identified the problem as a system issue and immediately suggested a potential workaround. Not only did she suggest it, but she then logged into my account and made the changes, showed me the changes, and we were all set. She genuinely seemed to enjoy her job and helping me, and it came out in the service she provided. My first experience with Bookafy Customer Support made me glad I switched from the other company. Bookafy delivered and I am a happy camper!

Bookafy Scheduling Yanıtı

9 yıl önce

Hi Ursula, thank you for your nice review!

Ursula
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Very helpful customer service and easy to learn program.

5,0 9 yıl önce

Yorumlar: I love this software... one thing in particular... knowing that everyone has specific business needs, the Bookafy crew has been amazing at taking my feedback and improving their site. Frankly, it was good as is... and I wasn't going anywhere. But I gave them a little feedback
and right away they said, that is a great idea and a week later it was implemented. Look, I work for a software company and we aren't doing anything that fast. We barely take feedback and almost never implement requests (shhhh)... so needless to say I was very very pleased. This software honestly gets better and better every week. (I think they roll out a serious of features weekly).

Leah
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Great software

5,0 9 yıl önce

Yorumlar: We absolutely love our scheduling software. We often say we don't know how we ever did without it. We still have the same front receptionist, but she is now spending more of her time greeting customers, working on marketing, helping plan events, etc. I would estimate that she spends about 80% of her time doing non-scheduling related tasks, and before it was 80% on scheduling. For a small monthly fee, we are saving a massive amount of money and time and I couldn't be happier. Oh yeah, I wanted to say the customer service is great, love the online tech support. They have always been able to walk us through problems or issues we have had.

Dara
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Ease to use platform with the best customer service I've ever had!

5,0 8 yıl önce

Yorumlar: I am still glowing from my experience with Bookafy. As someone who is not exactly the most tech-savvy person, I require a lot of hands-on customer service attention. When I called, I was lucky enough to chat with the Bookafy CEO. We chatted about my needs and how Bookafy would help my business. After I signed up for the free trial, he walked me through the entire platform until I was confident I could easily navigate it. He knows the platform in and out and explained to me how each setting would help streamline my business. I really enjoy working with Bookafy and look forward to growing my business with it.

Dani
ABD
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

One of the best business decisions in over 20 years!

5,0 9 yıl önce

Yorumlar: Switched to Bookafy almost a year ago now. One of the best business decisions I have made in over 20 years in the massage industry. Great product, great support. I studied the competition for six months before going with Bookafy. I know that sounds a little crazy, but I wanted to find a good fit. What I liked about Bookafy then has only gotten better in time, as
they role out improvements on a regular basis. I love the software then, and I really love it now! If you are looking for software for your small business, look no further!

Bookafy Scheduling Yanıtı

9 yıl önce

Hello Dani, thank you for your nice review.