PaySimple Kullanıcı Yorumları ve İncelemeler

PaySimple is just that-Simple!

Artılar:

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers! They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Eksileri:

Their fees are on the higher end-but definitely worth it!

Paysimple was a game changer for our business!

Yorumlar: Paysimple solved 95% of the problems we had encountered implementing recurring billing for our business

Artılar:

The recurring billing makes doing business so easy. We no longer have to chase down late payments and the easy-to-use forms put our clients at ease. All the features a business needs with no frills!

Eksileri:

An easier way to automate recurring billing from an online sales page would be very helpful

My Review

Yorumlar: I would not choose this software or recommend it unless the above two things are fixed.

Artılar:

Easy to use for invoicing and the customers don't seem to have a problem with using it.

Eksileri:

After creating a customer and then rebilling that customer several instances of their name comes up. There should be just one name that comes up. This is annoying. Also as mentioned above the ACH payments are combined and when my bank feed gets it i don't know which payments were combined. In the Reports show how the payments were combined and paid. This is important and would save me hours of time.

PaySimple - true to name

Yorumlar: Overall, from set-up to going live with PaySimple, we have been very pleased with the ease of use for both our company and our customers.

Artılar:

The set-up process was very easy and supportive. Allowing our customers to pay online through our website has brought more traffic to our site which helps with our marketing attempts.

Eksileri:

Nothing comes to mind at this time. There isn't anything negative I can share.

Love it!

Yorumlar: Excellent!

Artılar:

It's functionality and ease of use for me and our customers. Our account rep, [SENSITIVE CONTENT] is awesome!

Eksileri:

I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for.

10 out of 10

Yorumlar: We really needed a more secure way to store customer cc information and PaySimple has a beautiful system for that. It has really been a time saver having recurring billing plans set up as many of our customers are on a monthly subscription plan.
Overall 10/10, I have greatly appreciated this service and its functionality.

Artılar:

I have been very impressed with the ease of set up. We were set up and fully using this system within 4 days. I appreciate the quick glance reports that are found on the homepage, that indicate the our monthly sales as compared to the previous month.

Eksileri:

I feel like refunding partial amounts is more deeply hidden in the platform than I expected it to be. (however, when I did have a question about how to do a partial refund/credit, I was pleasantly surprised at how quickly I received a comprehensive answer.)

Fully functional service with easy to use API, well documented and easy to integrate

Yorumlar: Nothing but the best! I have worked with other payment providers and PaySimple is far superior to the rest.

Artılar:

From the first discovery call to my full implementation of the software, the PaySimple team was there with full support and always available to make my implementation as smooth as possible.

Eksileri:

Nothing at all. I have found on flaws with the solution.

Okay Replacement for Quickbooks Online ACH functionality.

Yorumlar: Very hard time getting clearing house established. The first transaction was a large security / first / last month's rent. It took 2 weeks to FINALLY get the funds released from the clearing house. I also had not realized the extra fees charged by PaySimple for the larger transaction over 5K so was surprised there and will bill future large bills directly from QBO. Since that poor start, monthly payments have gone smoothly other than having to manually enter rent invoices for each apartment in PaySimple every month and still needing to generate monthly (unsent) invoices in QBO as the the invoices generated on PaySimple to not transfer over to QBO.

Artılar:

It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month

Eksileri:

1) There are no ways to set up automatic recurring monthly invoices. You need to duplicate existing invoices manually and change the dates. 2) If multiple payments transfer on a single day, QBO gets confused and you have to manually track down which ones paid.

I like it !

Artılar:

The software has helped reduce losses. This year will be my first 0 loss/collections accounts year. :D The processing is quick & accurate & worth the cost. Customer service is always super friendly.

Eksileri:

I don't really have any complaints about this product.

overall very good.

Yorumlar: very very positive.

Artılar:

It helped me grow into automated and mostly electronic commerce.

Eksileri:

Batch fees and overall price of product were overkill for the size and current operating model of my business

A little pricy, but with more bells and whistles than most.

Yorumlar: Straightforward and streamlined system with few favorable card reader options that does a fantastic job for our recurrent revenue operation.

Artılar:

Recurrent billing schedules, a great POS interface, and customer databases with the ability to store multiple payment methods makes it easy and effortless for new staff to learn and repeat or subscribed customers to use contactless methods of payment.

Eksileri:

The price in comparison to some of its peers stands out as disconnected from the goal of driving down per-transaction costs for smaller businesses.

September 2021 PaySimple Review

Yorumlar: PaySimple has been great for our business. Most helpful is that customer service is easily reached and very responsive. Customer service is definitely a strength in using PaySimple.

Artılar:

PaySimple makes it easy for our customers to make payment and view their accounts. It also is very user-friendly for our business administrator. The notifications of payment status allows for sucessful tracking of fees.

Eksileri:

There are some features that have yet to be added. Would like to be able to delete categories without contacting the company. Trying to discover the best way to organize category items from one year to the next.

We love PaySimple!

Yorumlar: PaySimple is a great asset to our business. Customer service is fantastic with quick responses to question via phone and text support. Highly recomended.

Artılar:

Recurring billing is by far the most useful feature for us. In combination with the online store, our clients will register and set up their recurring billing and then it goes on until cancellation. Very easy and convenient!

Eksileri:

It's a bit complicated to give partial refunds. I with this process were easier. It's nice that there is a feature where you can add a custom field for clients but this custom field is not searchable and I wish it were.

Love Pay Simple

Yorumlar: Working with pay simple has been easy, and enjoyable. Every time I have a question it’s a quick phone call or email to the support desk and I get a response right away.

Artılar:

Not having an additional piece of equipment to carry around and ensure it’s charged has helped our business incredibly. Being able to process payments on the spot with the customer in their home is huge.

Eksileri:

I’m not sure I have any cons on The software.

Good product but always room to improve.

Yorumlar: We had some initial issues with the product and support, however, I think we have worked most of the issues out. Overall positive experience.

Artılar:

The simple and efficient portal and checkout options. The invoice builder is a little difficult to navigate, but overall it’s fairly easy to process the invoices/payments needed.

Eksileri:

The support portal isn’t the best and the UX could be improved. We also had some initial issues with the support team pushing back on a banking issue. While this was not a great first impression, we have had an overall positive experience. I also am not a fan of the extensive information needed to raise the daily and monthly processing limits. Not sure if this is regulation, however, it seems excessive.

Overall Great Product

Yorumlar: Customer service is very friendly and helpful, but sometimes the things I need to change are complicated/confusing and time consuming requiring multiple forms not able to complete online (change of address, limit increase requests etc). Other similar things that are convoluted--In a current situation with a customer who made a chargeback due to not recognizing our business name, and he is confused by steps required to get us non-restricted, and it's been a huge time suck for all parties, and no sign of ending.

Artılar:

Reliable, consistent and easy to use product --lots of options for customizing for your needs.

Eksileri:

I did not like how it integrated with Quickbooks Online, and gave up on that after a few weeks--it was faster and more accurate for me to do on my own (trouble matching customers etc).

Pros

Yorumlar: I have only been with Harris Federal for about 6 weeks. Overall, my experience with PaySimple has been great.

Artılar:

It is easy to use and customize. Also [SENSITIVE CONTENT] is great. He has been really helpful in helping me learn the program and utilize it more fully.

Eksileri:

There was an issue this past week with billing schedules not running as they should have. This disrupted payment plans that need to stay on schedule

PaySimple review

Yorumlar: I’ve used this service for many years. Requested better reports and reporting for all of them. It’s never been done. I have to use quickbooks in tandem as a result.

Artılar:

It’s easy to use. Repeating payments are easy to setup and process.

Eksileri:

It has terrible reporting. The dashboard isn’t configurable and would be great for reports, but there is no way to edit it.

Very useful software

Yorumlar: If i have any problems or issues customer service is always available and quick to answer.

Artılar:

Easy to set up and get clients going. Clients can also log into their account which i like.

Eksileri:

Could have a more modern look, i feel like its a little outdated. Wish I could issue partial cc refunds.

Crap Reseller of World Pay

Yorumlar: Poor- check the email trail in tech support.

Artılar:

nothing- 0% Poor- check the email trail in tech support. Poor- check the email trail in tech support. Poor- check the email trail in tech support.

Eksileri:

As a company, we were double billed and had to pay World Pay direct. Tech support was never correct with their trouble shooting and every time tech support said the account was active or working, IT WAS NOT. Tech1 had many clients denied billing and this was a total embarrassment resulting in loss of revenue.

Recurring Bill

Yorumlar: My overall experience is great so far. Hopefully it remains same.

Artılar:

That we can debit our client fee anywhere without disturbing them and we are getting monthly payment on time.

Eksileri:

When i complaint about bad list, it never resolve and i even do not know how my client ended up in bad list. We save account numbers then whenever we need them we can not get it from paysimple.

easy to use

Artılar:

I like that it is internet based and the set up is easy to install.

Eksileri:

right now there is a classic payment set up and new payment set up. It should be configured under the new payment set up. confusing when trying to remove a recurring payment.

?

Yorumlar: Glad its completed. Credit Card good overall service.. Speedy Medical finances....well...

Artılar:

Able to start new business up New business, which helped with increase in acceptance for patients that credit would not allow them otherwise financing.

Eksileri:

Took toooo long to get Bank Information corrected. No point of contact when I had issues. At the beginning I had [SENSITIVE CONTENT] then [SENSITIVE CONTENT],,,then no one, had to explain everything to a different person EVERTIME I called.

Pay Simple Is a Great Software

Artılar:

I like how user friendly PaySimple makes the web platform. Additionally customer service is incredibly responsive and helpful.

Eksileri:

The fact that there are two different platforms for merchant services which make the charges less transparent. You have to actively check on them to be in the know.

Easy Processing on Online Payments

Artılar:

Makes processing ACH and Credit Card payments simple

Eksileri:

Having to wait 5 business days for ACH payments to actually post to our account