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Mentionlytics Kullanıcı Yorumları ve İncelemeler

4,7 (38)

Mentionlytics Hakkında

Dinleyin, analiz edin, raporlayın. Markanız hakkında söylenenleri yönetmek için eksiksiz bir web ve sosyal medya izleme çözümü. Nitelikli ve nicelikli veriler.

Mentionlytics hakkında daha fazla bilgi

Artılar:

A software that is very user friendly and comprehensive.

Eksileri:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Mentionlytics puanları

Ortalama puan

Kullanım Kolaylığı
4,7
Müşteri Hizmetleri
4,9
Özellikler
4,7
Paranızın Karşılığı
4,6

Tavsiye edilme olasılığı

9,1/ 10

Mentionlytics, Capterra'daki 38 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,7 puan almıştır.

Daha önce Mentionlytics ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (38)

Duccio
Duccio
İtalya dahilindeki business partner
Doğrulanmış LinkedIn Kullanıcısı
Yönetim Danışmanlığı, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Must have top quality multifunctional software at a competitive price

4,0 2 yıl önce

Yorumlar: Very satisfied

Artılar:

FunctionsOne stop entry to a lot of possibiliitiesCompetitive priceGood quality real time support

Eksileri:

Sometime slowWe do not have custom reports features but it's probably necessarySometimes it doesn't update datas

Mentionlytics Yanıtı

2 yıl önce

Thank you for sharing your experience with us! If you are interested in our custom reports please contact us to discuss this further.

Melis
Türkiye dahilindeki Global Brand Manager
Baskı, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Tracking share of voice by using Mentionlytics

5,0 7 ay önce

Yorumlar: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Artılar:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Eksileri:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Geeti
Hindistan dahilindeki Doctoral student
Yönetim Danışmanlığı, 501–1.000 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Mentionlytics is a great way to monitor web and social media presence.

3,0 2 yıl önce

Yorumlar: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Artılar:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Eksileri:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Mentionlytics Yanıtı

2 yıl önce

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Konstantinos
Yunanistan dahilindeki Data Scientist
Kimyasal Maddeler, 10.000+ Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

The brand reputation management tool that you should rely on

5,0 geçen yıl

Artılar:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Eksileri:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Kavon
Jamaika dahilindeki Assistant Manager
Muhasebe, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

10/10 the best app ever!

5,0 2 yıl önce

Yorumlar: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Artılar:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Eksileri:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Andrea
Almanya dahilindeki Business Developer
Pazarlama ve Reklamcılık, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Our go-to tool for clients monitoring

5,0 2 yıl önce

Yorumlar: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Artılar:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Eksileri:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Mentionlytics Yanıtı

2 yıl önce

Thank you so much for your kind words!

Despina
Despina
Yunanistan dahilindeki Project Manager
Doğrulanmış LinkedIn Kullanıcısı
Araştırma, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Very helpfull

5,0 5 yıl önce

Yorumlar: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Artılar:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Eksileri:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Mentionlytics Yanıtı

2 yıl önce

Thank you so much for taking the time to provide feedback!

Naya
Naya
Yunanistan dahilindeki Co-Founder
Doğrulanmış LinkedIn Kullanıcısı
Yiyecek ve İçecek, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Valuable insights & great capabilities

5,0 5 yıl önce

Artılar:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Eksileri:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Mentionlytics Yanıtı

2 yıl önce

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Aretousa
Aretousa
Yunanistan dahilindeki Shop Owner
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Nice and easy to use!

5,0 7 yıl önce

Artılar:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Eksileri:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Mentionlytics Yanıtı

2 yıl önce

Thank you for your kind words!

Michalis
Michalis
Yunanistan dahilindeki Marketing Manager
Doğrulanmış LinkedIn Kullanıcısı
Pazarlama ve Reklamcılık, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Mentionlytics

5,0 5 yıl önce

Artılar:

Very useful tool for everyday tracking of your company s mentions in social media.

Eksileri:

There is always room for improvement, but right now I cannot think of sth,

Mentionlytics Yanıtı

2 yıl önce

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ivette
İspanya dahilindeki Publicista
Yayın Aracı, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Entérate de lo que dicen sobre tu marca

4,0 2 yıl önce

Artılar:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Eksileri:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
Meksika dahilindeki Marketing Director
Telekomünikasyon, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Great Tool to Measure the Brand Social News and Mentions

4,0 2 yıl önce

Yorumlar: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Artılar:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Eksileri:

Sometimes retrieves mentions that are old, and/or not relevant

Mentionlytics Yanıtı

2 yıl önce

Thanks for taking the time to review us! We appreciate it!

Fotini
Yunanistan dahilindeki Market Research Manager
Pazarlama ve Reklamcılık, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Mentionlytics: Definitely Worth Considering

4,0 2 yıl önce

Yorumlar: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Artılar:

Ease of set-up and deployment. Great customer service.

Eksileri:

The user interface is visually cluttered.

Mentionlytics Yanıtı

2 yıl önce

Thank you for taking the time to share with us your experience!

Katie
Güney Kore dahilindeki marketer
Eğitim Yönetimi, 51–200 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Good, but need improvement

4,0 2 yıl önce

Yorumlar: Need effort to set to collect accuate data. Quick response and assistance help.

Artılar:

To see the collected mentions and customer service is quick and careful

Eksileri:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Mentionlytics Yanıtı

2 yıl önce

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Andres
Meksika dahilindeki Project Coordinator
Pazarlama ve Reklamcılık, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Wish I could filter the mentions by hour

4,0 2 yıl önce

Yorumlar: Pretty good. It's an easy-to-use tool to analyze data for social media.

Artılar:

It's simple and easy to use for social media monitoring.

Eksileri:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Mentionlytics Yanıtı

2 yıl önce

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Pierre
Almanya dahilindeki Managing Director
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Excellent Service

5,0 2 yıl önce

Yorumlar: The communication with the customer support is exemplary!

Artılar:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Eksileri:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Mentionlytics Yanıtı

2 yıl önce

Thank you so much for your kind words!

Jobst
ABD dahilindeki Head of Content & Legal Market Startegy
Kanun Uygulaması, Serbest Meslek
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Useful social listening tool

4,0 2 yıl önce

Yorumlar: Heading into year 2 and looking forward to expanding use.

Artılar:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Eksileri:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Mentionlytics Yanıtı

2 yıl önce

We're really grateful and appreciate you taking the time to share your rating with us.

Sebastian
Almanya dahilindeki Product Marketing Manager
Bilgi Teknolojileri ve Hizmetleri, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Comprehensive Social Media Monitoring Tool to stay up to date

4,0 2 yıl önce

Yorumlar: Money well spend!

Artılar:

Once set up, I get summaries of topics that are in interest for me. That gives me the opportunity to find out things that could have been missed.

Eksileri:

Sometimes it gets a little too colorful.

Mentionlytics Yanıtı

2 yıl önce

Thank you so much for taking the time to leave us feedback.

Osvaldo
Meksika dahilindeki Gerente
Eğitim Yönetimi, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Excelent service

5,0 2 yıl önce

Artılar:

Cost, designe, friendly. The reports are very nice.

Eksileri:

Maybe the monitoring of Facebook and Instagram.

Mentionlytics Yanıtı

2 yıl önce

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Daniel
ABD dahilindeki Data Scientist
Telekomünikasyon, 51–200 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Social Monitoring

5,0 2 yıl önce

Yorumlar: Pretty good

Artılar:

This has helped us with social monitoring.

Eksileri:

Kind of slow and mention limits feel low.

Mentionlytics Yanıtı

2 yıl önce

Thank you so much for rating us!

Johana
Kenya dahilindeki Sales consultant
Online Medya, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Tool for social media marketers and influencers

5,0 4 yıl önce

Yorumlar: It's a good tool I can recommend to anyone running social media marketing company .

Artılar:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Eksileri:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Mentionlytics Yanıtı

2 yıl önce

Thank you very much for sharing this with us! We really appreciate your kind words.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Kâr Amacı Gütmeyen Kuruluş Yönetimi, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

An intelligence easy-to-use tool!

5,0 5 yıl önce

Yorumlar: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Artılar:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Eksileri:

I don't have something that I dislike until now

Mentionlytics Yanıtı

2 yıl önce

Thanks for sharing your rating with us and the community.

Stathis
Yunanistan dahilindeki Digital Media Specialist
Ağırlama, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Your Social Media ally

5,0 2 yıl önce

Artılar:

Easy to use with many features that help analyze sentiment, reach and engagement.

Eksileri:

Sometimes it lags when you load too many mentions.

Mentionlytics Yanıtı

2 yıl önce

Thank you for taking the time to rate us, we really appreciate it!

Irini
Yunanistan dahilindeki Designer
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Excellent reports!

5,0 5 yıl önce

Yorumlar: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Artılar:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Eksileri:

So far, so good! Everything work as they should.

Mentionlytics Yanıtı

2 yıl önce

Thanks so much for sharing your experience with us!

Vangelis
Yunanistan dahilindeki Digital Marketing Specialist
Pazarlama ve Reklamcılık, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Mentionlytics Review

5,0 5 yıl önce

Artılar:

It's very useful because you can get many insights for your brand just by putting your brand name.

Eksileri:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Mentionlytics Yanıtı

2 yıl önce

We are so grateful for your kind words!