CustomerHero Kullanıcı Yorumları ve İncelemeler

Very helpful tool! It will do the job for you!

Yorumlar: I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience.

Artılar:

It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step.

Eksileri:

I use the tool quite shortly, at the moment I have not encountered any problems.

Smooth NPS tool

Artılar:

Easy of implementation; helpful team; clear UX for both clients and admins

Eksileri:

I have not identified any cons of the software.

Reasonable tool that does the job

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Rankings which allows me to compare NPS score for different data sources.

Eksileri:

I have to filter each survey separately.

Great tool to science research

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+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.

Eksileri:

Maybe, the Nordic languages are missing.

World-class support

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— Tech Support — Easy of Use — Integrations

Eksileri:

Lack of advanced question types, eg. conjoint analysis.

Very easy, usfull and clear. I like this web very much.

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I like the most way how looks results. Figures, pictures, diagrams etc. Questionnaire looks really professional and modern. It's easy to use for everyone.

Eksileri:

I'm very demanding client so it's hard to satisfy me, I find only one minus. Sometimes i have to wait to long for support.

My favourite tool for any kind of surveys / questionnaires

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Value for money: plenty of question types & customisation possibilities for a fair price

Eksileri:

Haven't had any negative experience just yet!

Take advantage of the program. Recommendable. Easy to use, transparent inerface.

Yorumlar: Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Artılar:

We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Eksileri:

We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.

Nice, fresh tool for surveys and polls for website

Artılar:

Easy to use creation tool for surveys and multiple options of sharing surveys for clients/coworkers/website visitors (everything in one tool). Word-class support, who can help you configure everything.

Eksileri:

Sometimes tool is too complicated, you have to spend some time to learn what options you can use for your needs.

Easy to use, great customer care, powerful tool

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I really like Startquestion. I used it at my daughter's school. The report was very good. Great customer service as well.

Not perfect, but giving great opportunities to collect and analyze the results

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I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Eksileri:

Developing more complex surveys may be difficult sometimes.

Very cool tool with many features but too little visual.

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Ease of transferring questions from other surveys.

Eksileri:

How to write changes to questions - often I 'succeed' exit the question without saving changes. Can't they save in real time?

Meets my needs

Yorumlar: Thanks for a great job and availability in case of trouble.

Artılar:

Intuitiveness, a large selection of ready-made templates and types of questions.

Eksileri:

Navigating between projects. Unable to manually sort / reorder the survey / test list. Editing questions / text a bit difficult.

Very convenient survey platform

Artılar:

Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.

Eksileri:

The only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).

Easy to use software with great support

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The ability to personalize the view of surveys, clear reports, very helpful support.

Eksileri:

I had difficulties in setting up more advanced tests.

webankieta - recommend for sure

Artılar:

easy to use survey, even for the very begginers, I cannot imagine work witout webankieta any more. So much data, so much research, so quickly and handy

Eksileri:

Till now I cannot find any feature or thing I would be not satisfied

Very convenient, versatile

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Ease of use. It is possible to create survey in minutes.

Eksileri:

The fact that I cannot create cross-questions based on time (e.g. March answers vs. July answers).

A very suggestive program for adding questions and managing the survey.

Artılar:

System of reordering questions, possibilities of using ready templates from service.

Eksileri:

Downloading reports and filtering the results is a bit problematic.

A good solution for PZU

Yorumlar: Working with the software is easy. The team is very polite and friendly, always helpful.

Artılar:

Almost unlimited possibility to create different types of questions and survey configurations. Possibility to automate reports. The ability to track results in real time.

Eksileri:

Sometimes too many possibilities, which the person who commissioned the research knows about. Then as the person introducing the survey I have more work to do.

A friendly platform to support tests that are performed several times

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The speed of creating a new survey, a relatively clear interface

Eksileri:

I miss the possibility of cataloging surveys within the project into folders etc, doing more order. Problematic is also the responsiveness of the poll editing screen when it is opened in a small window.

Overall it's fun and useful

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The bigger pros of this software is simplicity, tool is very easy to learn for new employees.

Eksileri:

I miss several configuration options and several possible forms of answering.

I have been working in it for several years and still satisfied

Artılar:

Creating a survey. Then everything seems clear to me, and the fact that I can see at any time what it will look like from the customer's perspective (draft filling).

Eksileri:

I had the biggest problem with changing the order of the questions.

Easy-to-use tool, lots of interesting features.

Artılar:

Simplicity and intuitiveness, it also gives quite a lot of possibilities.

Eksileri:

PDFs and individual sheets of filling are generated strangely (overlapping), I often have information at the entrance that someone is using it, and only I have access.

Certainly, if someone asks me for a recommendation, I will recommend Startquestion.

Artılar:

Simple operation on them website, possibilities of using Startquestion implemented forms.

Eksileri:

Everything is okay, I haven't met any of problems.

I love it

Yorumlar: Many years of excellent experience

Artılar:

Easy of use, many types of questions method

Eksileri:

Questions sorting. I have problem to indicate more.