---
description: CustomerHero, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerHero Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Anket Oluşturma Programı](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion)

# CustomerHero

Canonical: https://www.capterra.web.tr/software/153472/startquestion

Page: 1 / 8\
İleri: [Next page](https://www.capterra.web.tr/software/153472/startquestion?page=2)

> Şirketiniz için en profesyonel anket yazılımı (NPS, müşteri memnuniyeti, İK, çalışan geri bildirimi, müşteri deneyimi)
> 
> Verdict: Rated **4.9/5** by 175 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler CustomerHero Kullanıyor?

Küçük işletmeler, orta ölçekli işletmeler, büyük işletmeler, serbest çalışanlar, kamu idareleri, kâr amacı gütmeyen kuruluşlar, okullar.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.9/5** | 175 İncelemeler |
| Kullanım Kolaylığı | 4.8/5 | Based on overall reviews |
| Müşteri Desteği | 4.9/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.7/5 | Based on overall reviews |
| Özellikler | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: CustomerHero
- **Founded**: 2006

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı
- **Supported Languages**: İngilizce
- **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 209 more

## Özellikler

- Anket Oluşturucu
- Anket/Yoklama Yönetimi
- Anketler ve Geribildirim
- Atlama Mantığı
- Birden Çok Soru Türü
- CES (Müşteri Eforu Skoru) Anketi Yapısı
- CSAT Müşteri Memnuniyeti Anketi Yapısı
- Duygu Analizi
- E-posta Pazarlaması
- E-posta Yönetimi
- Eğilim Analizi
- Form Oluşturma ve Tasarımı
- Form Yönetimi
- Geri Bildirim Yönetimi
- Görsel Analizler
- Katılım İzleme
- Kullanılabilirlik Testi
- Live Results Sharing
- Mobil Erişim
- Müşteri Deneyimi Yönetimi
- Müşteri Segmentasyonu
- NPS Anketi Yapısı
- Nabız Yoklama Anketleri
- Olumsuz Geri Bildirim Yönetimi
- Pano
- Performans Metrikleri
- Raporlama ve İstatistikler
- Raporlama/Analiz
- Segmentasyon
- Soru Dalı Oluşturma
- Soru Kitaplığı
- Soru-Cevap Yönetimi
- Sürükle ve Bırak
- Third-Party Integrations
- URL Özelleştirme
- Uyarılar/Bildirimler
- Veri Görselleştirme
- Veri Yakalama ve Aktarımı
- Veri İçe/Dışa Aktarma
- Çevrimiçi Yoklama
- Çok Kanallı Dağıtım
- Çok Kanallı Veri Toplama
- Çok Kanallı İletişim
- Özelleştirilebilir Markalama
- Özelleştirilebilir Sorular
- Özelleştirilebilir Şablonlar
- İletişim Yönetimi
- İstatistiksel Analiz
- İş Birliği Araçları
- Şikayet İzleme

... and 8 more features

## Integrations (21 total)

- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Mailchimp
- Microsoft 365
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify

... and 6 more integrations

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- Sohbet

## Category

- [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software)

## İlgili Kategoriler

- [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software)
- [Kullanıcı Deneyimi (UX)](https://www.capterra.web.tr/directory/31036/ux/software)
- [Net Tavsiye Skoru Programı](https://www.capterra.web.tr/directory/32075/nps/software)
- [Müşteri Memnuniyeti Yazılımı](https://www.capterra.web.tr/directory/30541/customer-satisfaction/software)
- [Form Otomasyon Yazılımı](https://www.capterra.web.tr/directory/10023/forms-automation/software)

## Alternatifler

1. [SurveyMonkey](https://www.capterra.web.tr/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
3. [Survicate](https://www.capterra.web.tr/software/132914/survicate) — 4.6/5 (99 reviews)
4. [SurveyLegend](https://www.capterra.web.tr/software/156752/surveylegend) — 4.6/5 (963 reviews)
5. [SurveySparrow](https://www.capterra.web.tr/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## İncelemeler

### "Impressive usability and user friendly" — 5.0/5

> **Maciej** | *10 Şubat 2023* | Lüks Ürünler ve Kuyumculuk | Recommendation rating: 9.0/10
> 
> **Artılar**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.
> 
> **Eksileri**: The appearance of the data in the downloaded result file requires many transformations.
> 
> I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation.

-----

### "The uniqueness of Webankieta.pl" — 5.0/5

> **Natalia** | *2 Haziran 2022* | Otomotiv | Recommendation rating: 10.0/10
> 
> **Artılar**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
> 
> **Eksileri**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
> 
> Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

-----

### "Reasonable tool that does the job" — 4.0/5

> **Andrzej** | *11 Ağustos 2021* | Telekomünikasyon | Recommendation rating: 8.0/10
> 
> **Artılar**: Rankings which allows me to compare NPS score for different data sources.
> 
> **Eksileri**: I have to filter each survey separately.

-----

### "An Outstanding Survey Platform - StartQuestion" — 5.0/5

> **Dawid** | *12 Temmuz 2023* | İnsan Kaynakları | Recommendation rating: 10.0/10
> 
> **Artılar**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
> 
> **Eksileri**: I think the rules for displaying questions could be a more intuitive feature.

-----

### "Webankieta review" — 5.0/5

> **Aleksandra** | *8 Haziran 2022* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 9.0/10
> 
> **Artılar**: The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
> 
> **Eksileri**: What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

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## Links

- [View on Capterra](https://www.capterra.web.tr/software/153472/startquestion)

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