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ManageEngine Endpoint Central Hakkında
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Patch Management is great, windows integration is full.
It takes a while to get your head around how updates are applied - it is quite 'batchy. The MDM UI is sometimes a bit confusing.
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Great all-in-one management platform
Yorumlar: We initially replaced our WSUS system with DC, then expanded it out to cover MDM (replacing Meraki) and vulnerability scanning.
Artılar:
- Centralised patch management - Vulnerability and threat management works pretty well - Excellent, responsive support team - Once you get used to how it works, it's pretty robust and nice to use - Nice MDM, desktop, laptop and mobile management all in one place
Eksileri:
- It takes a while to get your head around how updates are applied - it is quite 'batchy' - The MDM UI is sometimes a bit confusing
The go-to for Google Workspace organizations
Yorumlar: Overall, ManageEngine Endpoint Central enables me to schedule automated patching of systems, deploy software and software updates, execute scripts, remotely assist users, and manage assets -- on both Windows and macOS. This is all without needing Azure AD or on-premises Active Directory.
Artılar:
In my comparison of endpoint management products -- both in 2020 and again in 2023 -- ManageEngine Endpoint Central (Enterprise or UEM) was the only one to check all of the must-have boxes for organizations that aren't entrenched in Microsoft 365. It also does so at one of the most competitive prices.
Eksileri:
It doesn't provide automated/audited privilege management/elevation for providing users with local administrator access on their system when needed. Instead, you must deploy a configuration change to add them to the local administrators group, or to create a second account with administrator privileges.
Dikkate Alınan Alternatifler: Hexnode UEM
ManageEngine Endpoint Central Ürününe Geçme Nedenleri: Provided the most features for the money without requiring Active Directory.
There's none for anyone!
Yorumlar:
Used for more than 5 years, in cloud and onprem.
New features are always added and the ease of use has never changed; includes the management of mobile devices natively without adding additional licenses
Artılar:
- Ease of use - Stable software - Easy deployment - Endpoint security features - Anti-ransomware and NGAV - Patching never seen so easy to do - Software distribution 1000 times superior to competitors
Eksileri:
the only negative note is that it has no negative notes
Tries to do too many things
Yorumlar: This product advertises a lot of features and functionalities that try to make the solution a one-stop shop for IT departments. Unfortunately none of the features work well or work at all. When compared with other patching solutions, software deployment solutions and help desk toolsets, it falls flat on its face and does not meet the demands of an enterprise sized organization. Support staff is foreign based and can be very difficult working against the language barriers or trying to explain the problem even though they appear to be trying to help.
Artılar:
Useful dashboard for inventory of hardware and software.
Eksileri:
Patching is extremely complicated compared to competitors. Agents deployed to endpoints consume large amount of CPU and RAM. Customer support is a small team with most tickets taking 3 days minimum. Every case starts with uploading logs. Product patches are being released constantly to fix the large number of bugs in software. Bandwidth management for remote offices does not function well and will easily consume an entire circuit. If this happens it is difficult to stop the traffic until the action has completed. Small mistakes can have big consequences when configuring deployments.
ManageEngine Yanıtı
5 yıl önce
Hello, Greetings from ManageEngine! We're glad you like our intuitive dashboard for hardware and software inventory. We're sorry about your unpleasant experience with the product. Our patching today has transcended and become a lot more seamless with the introduction of automated patch deployment tasks, wherein every stage of the patch cycle is automated. We've grown as a team, and currently we have quite a lot of support technicians who can resolve your issues in a jiffy. Our product upgrades are no longer about issue fixes, rather we're releasing top-notch features - requested by our customers, and the ones that meet market standards. If you require further assistance with the product features, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].
Endpoint Central can do it all for a really reasonable price.
Yorumlar: Overall it's been fantastic. Deploying software and managing MDM is extremely easy and our devices management is so automated at this point we barely need to touch them. Having nearly anything we'd need for device management and support in a single package has been great. For the number of devices we have and the solutions it solves, EC is well priced and a really great value as well.
Artılar:
The WIDE array of functionality that Endpoint central has is amazing. We run our helpdesk almost exclusively on it. It's almost too much at times, but it's fairly intuitive and really easy to use on a day-to-day basis.
Eksileri:
Some on the licensing is a little strange. It's not a show stopper, but did take us a bit to figure out what components are under what tier and how licenses are handled per-device/technician.
Endpoint Central, one tool to rule them all.
Yorumlar: Excellent. We use 5+ ManageEngine products and most are integrated and communicate to provide a seamless management tool for our business. There truly is a solution for every problem. As I have been using ManageEngine products they consistently improve and impress. Feature requests are taken seriously and it's really great to see something you suggest make it into the next release. For the price I'd argue there isn't a better product.
Artılar:
The depth and breath of the tools, functions and features that Endpoint Central provides, couple that with a very appealing cost and it's a great tool.
Eksileri:
Support. Online documentation is... different. There can be several documents for the same process or documents that have been superseded by others but ManageEngine doesn't date stamp so it's difficult to tell. Also getting support can at times be difficult, it's mainly online chat and there can be some communication differences. Overall it's there but sometimes difficult.
Very Impressed by the feature set of this product compared to competitors
Yorumlar: I am very pleased with the platform thus far and am awaiting the launch of the new machine Quarantine feature later this year which be of great value in enforcing compliance policies on our machines.
Artılar:
The number of capabilities baked into this platform is unmatched. Ease of use in adding applications to the Prohibit Software list and have them get auto uninstalled in such a time saver and great help for maintaining compliance. Automate Patch Deployment and its detailed statuses make tracking down and remediating issues a breeze while ensuring that all third-party applications and OS patches are always applied to systems. One-click compliance configuration templates take the time-consuming work out of figuring out what best practice configurations should be applied to machines. Device Control allows us to more securely manage external devices by allowing users to request just-in-time temporary access to use specific devices on specific machines. App Control enhances our administrative capabilities by configuring Privilege application lists that can allow users to run apps with elevation permissions which was not possible with our existing tools. Can go on but the Pros of this platform will be too long with so much value.
Eksileri:
Custom reports can only be generated in a table format and don't allow graphs or charts to be added which is a bummer. Threat & Patches dashboards cannot be customized (e.g., change order of blocks, add new blocks, filter by groups, etc.)
ManageEngine Endpoint Central
Yorumlar: Its been great so far. Customer service has been top notch.
Artılar:
Easy to use. Fast deployments of app and OS.
Eksileri:
Wish I could image over Wi-Fi. Also apps that are added for deployment are not auto updated like apps from your software tab and they should be.
ME Endpoint Central is excellent
Artılar:
This is the best 3rd party patching tool in existence, nothing I have ever come across in 20 years of experience automatically manages and updates windows and 3rd party software and patches easier.
Eksileri:
Licensing through a partner can be difficult, I would say just license directly through their sales department
BEST IN INDUSTRY
Yorumlar: The best Choice to go for Cloud services and Endpoint Protection
Artılar:
Customer Service is best in the field. Helped me in a critical time
Eksileri:
As of now i don't see anything. So far so good
MEDC is an important tool for us.
Yorumlar: Patching is a breeze. RDP has saved me a lot of headaches since I don't always remember the FQDN of every machine in the building. Helps let me know if systems are down. Overall its a tool I cant live without at this point.
Artılar:
Inventory features. Makes it really easy to see what PC's are running and who is using them. Login history, Windows patching, software inventories, warranty information (except for HP) and a great built in RDP feature. This software makes life a LOT easier. Its pricing is pretty competitive for everything it offers. We have stuck with it for almost 3 years and don't plan to switch away unless there is a drastic change in its price or functionality. So far I would give it a solid 9.5/10.
Eksileri:
When you hit your license limit, if you don't realize it, and you do another installation, removing the license from an unused computer doesn't activate the one you were initially trying to activate. Often requiring you to jump through a little bit of hoops to get it going. Always make sure you have a free license prior to the install. The only other thing I would truly consider a con is some of the features are more buried then they should be, and its not always immediately obvious where your going to find what you are looking for. Once you have used it for a while, you get used to it though and its a non-issue.
ManageEngine Yanıtı
5 yıl önce
Hello Dale, Greetings from ManageEngine! We're delighted that you like the multifariousness of Desktop Central and the fact that it has been making your job seamless for the past three years. We hope our product has aced in helping you with endpoint security and management. We are working towards creating better visibility in terms of the user interface. If you require further assistance with the product UI, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].
Desktop Central - try it! You may wonder how you lived without it before.
Yorumlar: Overall, I really enjoy their products. I have used their other offerings and have been pleased with how easy their software is to learn and use. I really like the reporting features, even if they are a bit plain. But, the data in the reports is spot on. It would be nice to have a way to spice up the reporting templates a bit for non-technical management. I've tried other patching products over the years, but I've always recommended Desktop Central to my clients to at least try. Almost all of them end up purchasing Desktop Central!
Artılar:
Desktop Central is very easy to set up. As long as you follow the requirements for opening ports, you should be able to install and start using the product very quickly. The product can be used for free with up to 25 clients, so you can really "kick the tires" and get a full idea of if this is the product for you. It is reasonably fast, and the learning curve is fairly easy and straightforward. The training videos are not bad and cover most of what I needed to learn to use the product. I've worked with the support team only a few times over the last several years, so that's a bonus for me. Their support was knowledgeable, and was able to solve my issues within one or two email exchanges. They do offer phone support, but this was not an option I prefer to use, so I can't comment much on that. I now use several products from ManageEngine, and it is great how once you use one of their products, you should be comfortable with their other offerings.
Eksileri:
It took me a little while to learn HOW the product works, and what the developers' thought process was at first. Once I got that part, the use of the product really fell into place for me rather quickly. I think the learning curve for this software is much easier than other products, but you do have to at least look over the intro manuals the first couple of times you use the product. I'd love to see the company make more training videos using native North American English speakers. ManageEngine is an Indian company, and while their team absolutely knows their stuff, it can be challenging (at least for me) to work with the Indian speaking and writing style of English.
Pleasantly Surprised
Yorumlar: It provides visibility across the network for all devices (EUC and Servers) with the ability to manage them. Being able to roll out patches, config changes and interact with users and their devices from one place is exactly what I was looking for when I was tasked with coming up with a solution. I initially came up with two solutions, but I am happy that this has worked out so well.
Artılar:
Intuitive layout, finding things is relatively easy and figuring out most things is straightforward.Even in a trial, the support is very responsive and always on hand to assist. I like that each page has a link to the support team and I can interact with them from where I am on the site instead of logging into a different portal and logging a ticket. It seems some logical thought was put into developing the user interaction.An extensive set of features and functions is included right out of the box, so you can get up and running quickly. The most challenging part for me was figuring out how to get the agent on devices that AD or the network complained about. Once the agent is on, I have full control over the device and am able to gather a lot of information which, as any IT Admin will agree, is crucial for making sound decisions.
Eksileri:
The UI looks a little dated and could do with some paint. Even if it isn't for everyone, some users may prefer how it currently looks. In that case, the opportunity to change the skin would be a nice bonus. Despite this, it's a great product that doesn't detract from the site's functionality.I'm surprised that the cloud version is behind the on-premise version in terms of functionality. Although saying that, it's not by much and the team has assured me that the functions are in development. So it will be very nice to see things like BitLocker management in the cloud version and improvements to the quality of the reports.I tried both the on-premise and cloud solutions, both of which work just fine. There are a few things I saw on the on-premise version that wasn't quite the same in the cloud (mentioned earlier). Additionally, at the time of writing this, there are a couple of improvements that I have suggested, namely in the area of managing multiple domains. This area still needs a little work.
Endpoint Central: A Decade of Simplified Operations and Lightning-Fast Problem Resolution
Yorumlar: Our journey with this product began back in 2012, and over the years, we've had the opportunity to explore and evaluate various alternatives in the market. However, our experience with this particular product has consistently set it apart from the competition, making it a standout choice for our needs.One of the key factors that have kept us loyal to this product is its consistent performance and reliability. Since our initial adoption, it has proven to be a robust and dependable solution, meeting our requirements effectively. Its track record of reliability has translated into fewer disruptions in our operations, ultimately saving us time and resources.Moreover, the product's continuous evolution and commitment to staying up-to-date with industry trends have been impressive. We've witnessed it adapt and incorporate new features and technologies, ensuring that it remains relevant and capable of addressing our evolving needs.The level of support and responsiveness from the product's team has also played a significant role in our satisfaction. Whenever we've encountered challenges or needed assistance, the support team has been quick to respond and resolve issues, reaffirming our confidence in the product.In summary, our decision to stick with this product since 2012 has been driven by its consistent performance, adaptability, and the excellent support we've received. It has proven time and again to be the right choice for our organization, and we look forward to contin
Artılar:
Over the past decade, my experience with this product has been nothing short of exceptional. Its versatility in handling tasks such as Asset Management, Software Deployment, Mobile Device Management (MDM), and Patch Management has been invaluable to me and my organization. The standout aspect of this product is its array of excellent features, which not only simplify complex operations but also enhance their efficiency.One remarkable attribute is the user-friendly interface. It ensures that even newcomers to the organization, like my recently onboarded team, can swiftly grasp how to utilize the product effectively. This ease of adoption has not only expedited our workflow but has also reduced training overhead significantly. It's a testament to the product's design and commitment to user-friendliness, which has consistently delivered positive outcomes over the years.
Eksileri:
This product stands out for its exceptional simplicity, which significantly enhances the efficiency of our day-to-day operations. Its straightforward design and intuitive interface make it a breeze to navigate and utilize effectively. Whether it's handling Asset Management, Software Deployment, Mobile Device Management (MDM), or Patch Management, the user-friendly nature of this product ensures that even those with minimal prior experience can quickly adapt and contribute to our tasks.One of the most remarkable aspects of this product is its impressive problem resolution capabilities. Time and again, we've experienced the benefit of swift issue resolution, often witnessing problems resolved within a single day. This rapid response not only minimizes downtime but also boosts our overall productivity. It speaks volumes about the product's reliability and the dedication of the support or maintenance team behind it.The combination of user-friendliness and rapid issue resolution has made our experience with this product highly satisfactory. It has become an integral part of our operations, providing us with the confidence that our tasks will run smoothly, and any hiccups will be promptly addressed. Overall, this product's straightforwardness and effective support have significantly contributed to our organization's success and efficiency.
Fantastic, Inexpensive software that is great to use.
Yorumlar:
We have loved it from the start.
We purchased another desktop management software for a ridiculous amount, it was so crappy that we also had to pay someone to be onsite for a week to install and configure it. and it turned out to be total garbage. we bought endpoint central for literally 1/20th of the price and was up and going in an hour.
Artılar:
They've done a fantastic job with the intuitiveness of the software. things are where you logically think they should be, and you can click on links to get information that you should. so much software out there is overpriced garbage. We bought this at a fraction of other bloated garbage and were up and running in minutes.
Eksileri:
There's not much to dislike. the only issue i've ever had is an update broke a part of the software, but support was so good they sent me another update to fix it.
Powerful solution
Yorumlar:
I'm using it for:
- Providing reports on the company's equipment, installed software, etc;
- Remote assistance to employees using internal functions of the platform;
- Supports endpoint security through the ability to install security patches;
- Remote program update.
Artılar:
- We like that this product gives us large set of feqtures to manage corporate devices such as application deployment, security management, creating reports and remote troubleshooting; - Support for all popular using operating systems: Windows, macOS, Linux, iOS and Android; - The platform can automate security patching tasks and enforces security policies, simplifying the work of administrators and improving device security; - Our Information Security Group is very satisfied of your product because of big abmount of usefull reprots, that give them information about infrastructure condition; - Available Cloud solution, because this product has cloud solution it's easier to maintain and deploy it.
Eksileri:
- Integration with a company's existing IT infrastructure and third-party applications is a complex task that requires additional planning and customization; - Performance issues when dealing with a large number of endpoints; - Some features don't work the way we expect them to; - Some instructions are not up to date, which leads to spending additional time for learning how to use powerful features; - Service has difficulties in recognizing new devices. There is not enough information about the device owner at the approval stage of a new agent installation. And we would like to get an email notification of such an event.
Endpoint Central - Powerful tools made simple
Yorumlar: Great product that is cheap (compared to other competitors) and the support from ManageEngine is great too. There are plenty of help guides to assist in setting up and live support is a click away in the application and they respond quickly to any issues that you have.
Artılar:
The cost compared to the features is outstanding. You get a lot of tools to help support the organisation and the remote desktop support is superb and easy to use for both the admin and the end user.
Eksileri:
Not all features are unlocked and need extra payment to unlock them. You end up with the console having the features listed but being unable to use them as you do not have a license. This is annoying and would prefer not to have the options listed if you cannot use them.
You must check out Desktop Central for *any* size organization
Artılar:
It's breadth of features. It literally has features you normally need 3-4 different products from different manufacturers. Normally someone will pay for remote control software, patch management, mobile device management, desktop management as separate products but all that (and more) are built right it. The integration into AD and the ability to patch update computers off the network is vital to my company. The price is also extremely affordable. I've used them in both a 1500 employee company with more than 2000 devices and now in a smaller company with 80 employees and 100 devices and it's been a godsend. Support is also amazing. they have articles available and live chat available and all hours which is nice for me.
Eksileri:
Some parts are confusing, like the configuration profiles. It takes some getting used to.
A unified endpoint management solution for omnichannel users for managing various s/w implementation
Yorumlar: The ease of software deployment has been a cake walk. It has reduced the time efficiency by leaps and bounds. The performance of the software is a huge plus point
Artılar:
Ease of deploying the software to multiple devices with in minutes have saved cost, time and manpower for the organization
Eksileri:
Customizing the dashboard and reports control could have been more user friendly.
ManageEngine Yanıtı
4 yıl önce
Hello Kapil, Greetings from ManageEngine! We're glad that you like the multifariousness of Desktop Central. We hope our product has helped you with securing and managing your endpoints. We're happy to know that software deployment has been a walk in the park for your organization by using our product. We hope you've tried other features as well. If you require further assistance with the product features, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].
Simple without over-rated features
Yorumlar: Great, Simple, Has the all features I need. Reviewed many other solutions - Loved ManageEngine EndPoint Central since day one.
Artılar:
Great, Simple, Has the all features I need. Reviewed many other solutions - Loved ManageEngine EndPoint Central since day 1. Perfect for Small Businesses.
Eksileri:
Hope it can do network inventory instead of just computers. Too many other products. Also can do with a better dashboard look.
desktop Central: Affordable, yet complex
Yorumlar: Sales was challenging as they expect you to be an expert on their product already. Installation was easy and the actual product is amazing.
Artılar:
The one-stop shop for all IT endpoint tasks. We previously used multiple tools for patching, inventory, remote access, and software control. MEDC allows us to roll them all into one easy to use tool. The fact that it's cloud based is key as we try to minimize any on-prem services.
Eksileri:
Some of the terms can be confusing, and the sheer number of different ME products makes selecting the correct product challenging. The sales team could use some training on how to properly assist potential customers on needs assessments and how their products align and especially interact.
ManageEngine UEMS fit perfectly into our needs
Artılar:
ManageEngine Endpoint Central offers a range of powerful features that profoundly impact organizations' endpoint management capabilities. One standout feature is its comprehensive endpoint security management, which enables organizations to enforce robust security policies, detect and respond to threats in near real time, and ensure compliance with industry regulations. The software's patch management functionality is also highly impactful, allowing organizations to automate the deployment of critical patches and updates across their endpoints, thus reducing vulnerabilities and minimizing the risk of security breaches. Furthermore, its asset management capabilities enable efficient tracking and management of endpoint devices, software licenses, and application usage, optimizing resource allocation and reducing costs. With its intuitive interface and centralized console, ManageEngine Endpoint Central empowers organizations to streamline endpoint management, enhance security posture, and improve overall operational efficiency.
Eksileri:
While ManageEngine Endpoint Central offers a range of powerful features, there are certain areas where improvements or additional functionality could enhance its capabilities. One area for improvement is the integration of advanced threat detection and prevention mechanisms. By incorporating advanced behavioral analysis, machine learning, and threat intelligence capabilities, the software could bolster its ability to identify and mitigate sophisticated and evolving cyber threats.
Comprehensive Desktop Management Solution
Yorumlar: ManageEngine Desktop Central has helped us improve our overall technical and operational support to staff and further, helped consolidate software and resources.
Artılar:
ManageEngine Desktop Central is a robust set of tools that allow s you to deploy, automate, and support your end user's device with a simple to manage interface. Before using ManageEngine my team used a wide variety of tools and a lot of 'hands-on' involvement to maintain our diverse set of end-user equipment, but, with Desktop Central we are able to deploy images, software, manage patches, set security policies, and provide remote support all from one central location.
Eksileri:
The setup can be a little overwhelming at first due to all of the configuration and features. While the support team was good and very friendly, it would be better if there is more standardized KBs and how-to videos to help support some of the advanced functions.
ManageEngine Yanıtı
5 yıl önce
Hello, Greetings from ManageEngine! We're glad that you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint security and management, thereby replacing the multiple tools that you've had to use in the past. We are working on standardizing the knowledge base articles and how-to videos. If you require further assistance, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].
ManageEngine Endpoint Central
Yorumlar: my experience with "Endpoint Central" was exceptionally positive. It not only simplified the management and security of our endpoints but also gave us the confidence that our organization was well-protected against cyber threats. Its user-friendly design, flexibility, and strong customer support made it a valuable asset in our IT infrastructure. I would highly recommend Endpoint Central to any organization looking to enhance their endpoint management and security capabilities.
Artılar:
The security features of Endpoint Central were equally impressive. It offered advanced threat detection and response capabilities, helping us proactively identify and mitigate potential security risks. The real-time alerts and reports were instrumental in staying ahead of emerging threats, ensuring our data remained protected.
Eksileri:
This is a very complete, versatile and flexible tool. there is nothing I dislike about it.
RBFA
Yorumlar: The best tool so far in my career, modular, great support.
Artılar:
Ease of use. Super OS and patch deployment, the overviews and the reports. Quick help on each page. Deploy of software. Mobile device management.
Eksileri:
The error messaging, most of the times to general. Quick help not always sufficient. The help websites, not clear enough to find your way.