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Ratality Kullanıcı Yorumları ve İncelemeler

4,8 (21)

Ratality Hakkında

Ratality, şoförlü araç ve taşıt kiralama şirketlerinizi tek bir bulut tabanlı platformdan yönetebileceğiniz önde gelen bir yazılım çözümüdür.

Ratality hakkında daha fazla bilgi

Artılar:

To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier.

Eksileri:

To search for existing bookings or quotes, if you don't have a reference number.

Ratality puanları

Ortalama puan

Kullanım Kolaylığı
4,8
Müşteri Hizmetleri
4,7
Özellikler
4,8
Paranızın Karşılığı
4,6

Tavsiye edilme olasılığı

9,1/ 10

Ratality, Capterra'daki 21 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,8 puan almıştır.

Daha önce Ratality ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (21)

Koos
Güney Afrika dahilindeki COO
Ulaşım/Kamyonculuk/Demiryolu, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

The ultimate revenue management system

5,0 3 yıl önce

Yorumlar: Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Artılar:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Eksileri:

Nothing that I can think off that I did not like.

Kummarie
Güney Afrika dahilindeki National Admin Manager
Ulaşım/Kamyonculuk/Demiryolu, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

BEST INVESTMENT

5,0 4 yıl önce

Yorumlar: Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Artılar:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Eksileri:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Ulaşım/Kamyonculuk/Demiryolu, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Ratality Software

3,0 4 yıl önce

Artılar:

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

Eksileri:

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

Ratality Yanıtı

3 yıl önce

Dear Reviewer. Thank you for your review. Can you please get in contact with us so that we can set up additional training sessions in the areas you are struggling with.

Irene
Namibya dahilindeki MD
Dinlence, Seyahat ve Turizm, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

User Friendly

5,0 4 yıl önce

Yorumlar: Manual Labour.

Artılar:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Eksileri:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Elmie
Güney Afrika dahilindeki justGO Business Unit Manager
Dinlence, Seyahat ve Turizm, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Ratality software

5,0 3 yıl önce

Yorumlar: The staff is extremely helpful and willing to assist with continued training and updates.

Artılar:

We have access to reporting and managing content online.

Eksileri:

The product features does not lack anything at this point in time.

Nhlanhla
Güney Afrika dahilindeki Sales & marketing Manager
Çeviri ve Lokalizasyon, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Optimization

5,0 4 yıl önce

Yorumlar: Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Artılar:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Eksileri:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Wynand
Güney Afrika dahilindeki Chief Executive Officer
Ulaşım/Kamyonculuk/Demiryolu, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Eldo Coaches

5,0 4 yıl önce

Yorumlar: Extremely satisfied.

Artılar:

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Eksileri:

License fee expensive. Requires Windows 7 and up.

Madoda
Güney Afrika dahilindeki Operations Supervisor
Dinlence, Seyahat ve Turizm, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Ratality Review

3,0 4 yıl önce

Yorumlar: It make scheduling of drivers simplified and route allocation easier.

Artılar:

I mostly use Operation Manager and found user friend and easy to learn

Eksileri:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Avenant
Güney Afrika dahilindeki Sales Manager
Ağırlama, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Review from an Integrated Partner

5,0 4 yıl önce

Yorumlar: Ratality is an amazing company and a pleasure to deal with.

Artılar:

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

Eksileri:

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Jeremy
Güney Afrika dahilindeki Director
Profesyonel Eğitim ve Koçluk, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Ratality Software

5,0 4 yıl önce

Yorumlar: Excellent support and communication from Ratality. I cannot fault them.

Artılar:

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

Eksileri:

I cannot think of anything at this point in time since i have been using the systems.

Ronnie
Güney Afrika dahilindeki sales
Ulaşım/Kamyonculuk/Demiryolu, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Ratality Review

5,0 4 yıl önce

Yorumlar: Our overall experience with Ratality has been great, from the use of the product to support received Ratality has been exceptional. The most important benefit we have realized is the full control we have over our business when using Ratality.

Artılar:

The most impactful features are the operational dashboard, trip operation scheduler, dynamic pricing, customers having the option to retrieve all their booking details via the booking portal, and the built-in CMS. The product is extremely easy to use and integration with our existing business was very easy.

Eksileri:

There are currently no missing features, nothing is difficult to use and integration was not difficult.

Ntsako
Güney Afrika dahilindeki Sales and Marketing Supervisor
Ulaşım/Kamyonculuk/Demiryolu, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

A very good product

5,0 4 yıl önce

Yorumlar: They have good customer service and attend to queries promptly

Artılar:

User friendly and available on mobile meaning I can work from anywhere at anytime. Intergration was quick

Eksileri:

We do have some missing features that I believe they are working on providing as some need new development

Godfrey
Güney Afrika dahilindeki Hotel Manager
Ağırlama, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Brilliant Software

5,0 4 yıl önce

Yorumlar: The benefit about this product is that people know that they are getting something from us as a Hotel.

Artılar:

This software is easy to us, and the integration was very simple and easy.

Eksileri:

The features are actually easy to understand and easy to use.

Gareth
Güney Afrika dahilindeki General Manager
Ağırlama, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Easy to use software

5,0 4 yıl önce

Yorumlar: User Friendly. Great Support. Will definitely recommend.

Artılar:

Very easy to use software, easily integrated with our PMS system at the time. Great Functionality and the reporting was great and to the point. Support was awesome and came back with help within 2 - 24 hours. Always helpful.

Eksileri:

Nothing. The support and everything was great. I cannot fault the product.

Alet
Güney Afrika dahilindeki Application Analyst
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Ratality

4,0 4 yıl önce

Yorumlar: Providing mutual clients with rewards/loyalty capabilities without having to handle the membership and points repositories in-house.

Artılar:

Rich in features including redemption and discount calculations.

Eksileri:

Initial development was far more resource intensive than most other systems of this sort that I've done integration with.

Natalie
Güney Afrika dahilindeki Sales Director
Ulaşım/Kamyonculuk/Demiryolu, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Amazing Software

5,0 4 yıl önce

Yorumlar: Amazing team to work with, the support team is out of this world.

Artılar:

Easy to use Informative reporting Rate Optimisation

Eksileri:

There is nothing that I dont like about the product

Charles
Güney Afrika dahilindeki COO
Ulaşım/Kamyonculuk/Demiryolu, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Easy to use

5,0 4 yıl önce

Yorumlar: Great team to work with, provide invaluable advice and support

Artılar:

The operations module is invaluable, I am able to have an easy overview of my fleet at all times.

Eksileri:

Nothing I am very happy with software and would not use anything else.

Liesel
Güney Afrika dahilindeki Group Revenue Manager
Ağırlama, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great team & support

5,0 4 yıl önce

Yorumlar: Happy & will recommend

Artılar:

Support is fantastic, reporting is easy & implementation was streamlined

Eksileri:

It was really simple & user friendly, really didnt have many issues, even with the mapping & integration to our new website

Elandi
Güney Afrika dahilindeki Operational Manager
Ağırlama, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Ratality Review

5,0 4 yıl önce

Yorumlar: Very good support and communication. Excellent programme

Artılar:

Cloud base Integration with other programs User friendly

Eksileri:

Nothing at this stage. We are very happy with everything

JOCLYN
Güney Afrika dahilindeki Account Manager
Perakende, 11–50 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Extremely Efficient

5,0 4 yıl önce

Yorumlar: Superb

Artılar:

Easy for all staff to access, no complaints what so ever

Eksileri:

I did not find any issues at all, so i cannot comment here, as we are happy

Sean
Güney Afrika dahilindeki Director/technician
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Review

5,0 4 yıl önce

Yorumlar: Good

Artılar:

Easy to use and great software with friendly customer service

Eksileri:

I dont really have any cons. Working good