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VSight Remote Kullanıcı Yorumları ve İncelemeler

4,7 (20)

VSight Remote Hakkında

VSight Remote, uzmanların, etkilenen nokta olan sahaya anında bağlanmalarını ve sorunları uzaktan çözmelerini sağlar.

VSight Remote hakkında daha fazla bilgi

Artılar:

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Eksileri:

The system is difficult to connect with when at customer factories.

VSight Remote puanları

Ortalama puan

Kullanım Kolaylığı
4,5
Müşteri Hizmetleri
4,8
Özellikler
4,7
Paranızın Karşılığı
4,6

Tavsiye edilme olasılığı

8,3/ 10

VSight Remote, Capterra'daki 20 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,7 puan almıştır.

Daha önce VSight Remote ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (20)

Gerald
ABD dahilindeki Bus. Dev.
Otomotiv, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Emerging technology

4,0 3 ay önce

Yorumlar: Out biggest issue is adoption, mainly due to the limited usability within customer facilities

Artılar:

Vsight is very responsive as a company and easy to work with.

Eksileri:

The system is difficult to connect with when at customer factories. It seems to require too much overhead and does not operate well on a medium quality signal.

Louis
Singapur dahilindeki Service Manager
Elektrik/Elektronik Üretimi, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Vsight saved our overseas technical support!

5,0 4 yıl önce

Yorumlar: When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Artılar:

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Eksileri:

None. This application met our every needs for remote technical support.

Benjamin
Japonya dahilindeki Customer Service Manager
Makine, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Dikkate Alınan Alternatifler:

Good product and Good Service

4,0 3 ay önce

Yorumlar: Good and reliable System with many usefull functionalities

Artılar:

Easy to be used Many functions Good Sales service

Eksileri:

Augmented Mode does not work very well High Energy consumption on mobile device

Boran
Türkiye dahilindeki Operations Manager
Tesis Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

AR Remote Assistance

5,0 3 ay önce

Yorumlar: We are happy with overall experience. We will see if there will be AI features and will decide.

Artılar:

- The application performs exceptionally well in all scenarios. - It offers a comprehensive range of integration options. - It genuinely provides augmented reality functionality.

Eksileri:

Before purchasing, we asked for a trial and that period could be more than 14 days.

Stephane
İsviçre dahilindeki Customer Service and Export Director
Makine, 201–500 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Feedback from Aisa Automation Industrielle SA

4,0 3 ay önce

Yorumlar: In general very good, with some negative experiences as stated above.

Artılar:

Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations & links to calls contents.

Eksileri:

Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...

Ademilson
Danimarka dahilindeki Global Solutions
Endüstriyel Otomasyon, 51–200 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Vsight review

4,0 3 ay önce

Yorumlar: Great tool, have saved my day a feel times.

Artılar:

Vsight has the missing tools on other platforms, TEAMS or WhatsApp for example.

Eksileri:

We miss a chat function with the mobile app user, when not in a call. PC application should also be able to call/add a user on mob app.

Markus
Almanya dahilindeki Head ot Technical Service
Makine, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Feedback on vSight

5,0 3 ay önce

Yorumlar: We have just introduced vSight-Remote and are not so experienced now but our technicians like the system already and it´s really helpful for diagnostic. The support from the sales representatives was really great througout the complete test-sessions and even now.

Artılar:

The connection to customer is very stable, even with bad Internet-access. Translator is very helpful for international communication

Eksileri:

To get to a meeting or REMOTE-access is bit tricky and you have to cross through some pages to send the link. As we use the REMOTE for business-cases I would appreciate an easier access with one center-button and without the need to change pages.

Jaanika
Estonya dahilindeki CEO
Sağlık, Sağlıklı Yaşam ve Fitness, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Good tool to save time

5,0 3 ay önce

Yorumlar: The product has helped to save time because we don't need to visit our partners on site.

Artılar:

It is easy-to-use and fast responses from customer support.

Eksileri:

The product had become quite big and sometimes is hard to navigate.

Dennis
Almanya dahilindeki Servicemanager
İnşaat, 10.000+ Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Serviceleiter

4,0 3 ay önce

Yorumlar: We don´t need it daily, but if we use it, it helps us to save money and time!

Artılar:

The documentation, overall working and showing things to the customer with the arrow!.

Eksileri:

The log in proccess for the customer, it doesn´t work with all mobile phones.

Oğuz
Türkiye dahilindeki Co Founder
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Fast, Easy and Flexible

5,0 4 yıl önce

Yorumlar: It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

Artılar:

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

Eksileri:

CAD data integration may be an asset to add.

Patrick
Almanya dahilindeki Service Leiter
Makine, 201–500 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

V-Sight terra

4,0 3 ay önce

Yorumlar: wir haben es 1 Jahr genutzt aber in unserem Bereich leider wenig genutzt was aber nicht am Programm liegt. Bei den Tests und Vorführungen hat es immer tadellos funktioniert

Artılar:

Es gibt eine APP, das einrichten für jede Sitzung ist einfach und schnell, die Kosten sind vollkommen OK, jede Sitzung kann im nachhinein bearbeitet werden und abgelegt werden.

Eksileri:

das die 3d Modelle nicht gut Dargestellt werden ( nur Schwarz oder Weiß ) es wäre super wenn man die Modelle aus der CAD direkt importieren könnte.

Miguel
Miguel
İspanya dahilindeki Qa tester
Doğrulanmış LinkedIn Kullanıcısı
Telekomünikasyon, 201–500 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Uso remoto

4,0 2 yıl önce

Artılar:

Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.

Eksileri:

En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva

Doruk
Türkiye dahilindeki Sales Engineer
Makine, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Impression

5,0 3 yıl önce

Artılar:

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

Eksileri:

None. Satisfied as package. Proved it is quality

Dima
Litvanya dahilindeki Founder
Yiyecek Üretimi, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

VSight helped us solve long-lasting maintenance issues

5,0 4 yıl önce

Artılar:

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

Eksileri:

IMO the product would benefit after having a touch of experienced designer here and there

VSight Yanıtı

4 yıl önce

Thanks for your valuable review!

Edi
Litvanya dahilindeki CEO
Bilgisayar Yazılımı, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

VSight

5,0 3 yıl önce

Artılar:

Excellent support from VSight on setting up. Easily integrated to our business Ease of use. Security. Robustness.

Eksileri:

Overall nothing. I would like to have more integrations with other softwares.

Deniz
Türkiye dahilindeki Co-founder
Otomotiv, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

my remote assistant

5,0 4 yıl önce

Yorumlar: It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

Artılar:

Working on 3D Model in software, Using the AR + feature, Language option

Eksileri:

I wish there were more icon options in the standard.

Eduard
Litvanya dahilindeki CEO
Yiyecek Üretimi, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Surprised how stable the product is.

5,0 4 yıl önce

Yorumlar: If you compare with most competitors it’s a really service, response and hight quality solution for enterprises

Artılar:

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

Eksileri:

Design. Guys doing well and always improve so not much to say here.

VSight Yanıtı

4 yıl önce

Thanks for your valuable review!

Fatih
Türkiye dahilindeki Deputy General Manager
Otomotiv, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Helply Software

5,0 3 yıl önce

Artılar:

It is very easy to use and help us to remote our service support for customers.

Eksileri:

Internet connection quality is effect on using software.

Furkan
Türkiye dahilindeki Technical Service Representative
Makine, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

About the experience

5,0 3 yıl önce

Yorumlar: It's very useful.

Artılar:

Image quality and system interface in video call

Eksileri:

It should have teamviewer and whatsapp integration.

Mustafa
Türkiye dahilindeki Director
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Perfect Solution for Remote Work

5,0 5 yıl önce

Artılar:

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

Eksileri:

There are lots of abilities and we used most of them.

VSight Yanıtı

4 yıl önce

Thanks for your valuable review!