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VSight Remote Hakkında
VSight Remote, uzmanların, etkilenen nokta olan sahaya anında bağlanmalarını ve sorunları uzaktan çözmelerini sağlar.
There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.
The system is difficult to connect with when at customer factories.
Değerlendirmeleri filtrele (20)
Emerging technology
Yorumlar: Out biggest issue is adoption, mainly due to the limited usability within customer facilities
Artılar:
Vsight is very responsive as a company and easy to work with.
Eksileri:
The system is difficult to connect with when at customer factories. It seems to require too much overhead and does not operate well on a medium quality signal.
Vsight saved our overseas technical support!
Yorumlar: When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.
Artılar:
There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.
Eksileri:
None. This application met our every needs for remote technical support.
Dikkate Alınan Alternatifler:
Good product and Good Service
Yorumlar: Good and reliable System with many usefull functionalities
Artılar:
Easy to be used Many functions Good Sales service
Eksileri:
Augmented Mode does not work very well High Energy consumption on mobile device
AR Remote Assistance
Yorumlar: We are happy with overall experience. We will see if there will be AI features and will decide.
Artılar:
- The application performs exceptionally well in all scenarios. - It offers a comprehensive range of integration options. - It genuinely provides augmented reality functionality.
Eksileri:
Before purchasing, we asked for a trial and that period could be more than 14 days.
Feedback from Aisa Automation Industrielle SA
Yorumlar: In general very good, with some negative experiences as stated above.
Artılar:
Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations & links to calls contents.
Eksileri:
Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...
Vsight review
Yorumlar: Great tool, have saved my day a feel times.
Artılar:
Vsight has the missing tools on other platforms, TEAMS or WhatsApp for example.
Eksileri:
We miss a chat function with the mobile app user, when not in a call. PC application should also be able to call/add a user on mob app.
Feedback on vSight
Yorumlar: We have just introduced vSight-Remote and are not so experienced now but our technicians like the system already and it´s really helpful for diagnostic. The support from the sales representatives was really great througout the complete test-sessions and even now.
Artılar:
The connection to customer is very stable, even with bad Internet-access. Translator is very helpful for international communication
Eksileri:
To get to a meeting or REMOTE-access is bit tricky and you have to cross through some pages to send the link. As we use the REMOTE for business-cases I would appreciate an easier access with one center-button and without the need to change pages.
Good tool to save time
Yorumlar: The product has helped to save time because we don't need to visit our partners on site.
Artılar:
It is easy-to-use and fast responses from customer support.
Eksileri:
The product had become quite big and sometimes is hard to navigate.
Serviceleiter
Yorumlar: We don´t need it daily, but if we use it, it helps us to save money and time!
Artılar:
The documentation, overall working and showing things to the customer with the arrow!.
Eksileri:
The log in proccess for the customer, it doesn´t work with all mobile phones.
Fast, Easy and Flexible
Yorumlar: It decreases travel costs, decrease problem solving time and eliminates misunderstandings.
Artılar:
This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.
Eksileri:
CAD data integration may be an asset to add.
V-Sight terra
Yorumlar: wir haben es 1 Jahr genutzt aber in unserem Bereich leider wenig genutzt was aber nicht am Programm liegt. Bei den Tests und Vorführungen hat es immer tadellos funktioniert
Artılar:
Es gibt eine APP, das einrichten für jede Sitzung ist einfach und schnell, die Kosten sind vollkommen OK, jede Sitzung kann im nachhinein bearbeitet werden und abgelegt werden.
Eksileri:
das die 3d Modelle nicht gut Dargestellt werden ( nur Schwarz oder Weiß ) es wäre super wenn man die Modelle aus der CAD direkt importieren könnte.

Uso remoto
Artılar:
Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.
Eksileri:
En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva
Impression
Artılar:
Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side
Eksileri:
None. Satisfied as package. Proved it is quality
VSight helped us solve long-lasting maintenance issues
Artılar:
With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.
Eksileri:
IMO the product would benefit after having a touch of experienced designer here and there
VSight Yanıtı
4 yıl önce
Thanks for your valuable review!
VSight
Artılar:
Excellent support from VSight on setting up. Easily integrated to our business Ease of use. Security. Robustness.
Eksileri:
Overall nothing. I would like to have more integrations with other softwares.
my remote assistant
Yorumlar: It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.
Artılar:
Working on 3D Model in software, Using the AR + feature, Language option
Eksileri:
I wish there were more icon options in the standard.
Surprised how stable the product is.
Yorumlar: If you compare with most competitors it’s a really service, response and hight quality solution for enterprises
Artılar:
Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.
Eksileri:
Design. Guys doing well and always improve so not much to say here.
VSight Yanıtı
4 yıl önce
Thanks for your valuable review!
Helply Software
Artılar:
It is very easy to use and help us to remote our service support for customers.
Eksileri:
Internet connection quality is effect on using software.
About the experience
Yorumlar: It's very useful.
Artılar:
Image quality and system interface in video call
Eksileri:
It should have teamviewer and whatsapp integration.
Perfect Solution for Remote Work
Artılar:
Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.
Eksileri:
There are lots of abilities and we used most of them.
VSight Yanıtı
4 yıl önce
Thanks for your valuable review!