18 yıldır işletmelerin daha iyi yazılımı
seçmesine yardımcı oluyoruz

Bigin by Zoho CRM Kullanıcı Yorumları ve İncelemeler

4,7 (605)

Bigin by Zoho CRM Hakkında

Bigin, müşteriye yönelik tüm operasyonları kolaylaştıran ve daha güçlü müşteri ilişkileri kurmaya yardımcı olan uygun fiyatlı, kullanımı kolay bir CRM’dir.

Bigin by Zoho CRM hakkında daha fazla bilgi

Artılar:

I am using this becasue of automation, not very costly, and function wise it is very good. Customer care are not very good, they do not help immediately, need to wait for few days only then call back.

Eksileri:

It broke down several times. However, it finally worked.

Bigin by Zoho CRM puanları

Ortalama puan

Kullanım Kolaylığı
4,7
Müşteri Hizmetleri
4,5
Özellikler
4,5
Paranızın Karşılığı
4,7

Tavsiye edilme olasılığı

8,9/ 10

Bigin by Zoho CRM, Capterra'daki 605 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,7 puan almıştır.

Daha önce Bigin by Zoho CRM ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (605)

Ben
Ben
ABD dahilindeki CEO
Doğrulanmış LinkedIn Kullanıcısı
İnşaat, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Cant go wrong with Begin!

5,0 geçen ay Yeni

Yorumlar: Our experience has been great. We are able to tracj our leads and stay in contact with our customers.

Artılar:

This CRM is very easy to use. Perfect for a small business just starting out.

Eksileri:

Nothing really. Its simple to use and navigate.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Bilgi Teknolojileri ve Hizmetleri, 51–200 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

A Powerful CRM for Small and Medium Businesses!

5,0 4 hafta önce Yeni

Yorumlar: My experience with Bigin has been excellent. It has significantly streamlined our sales processes, saving time and improving team collaboration. The affordability and reliability make it a fantastic value for money. The customer support team is also highly responsive and helpful.

Artılar:

Bigin's simplicity and user-friendly interface make it easy to set up and navigate. The seamless integration with other Zoho apps and email platforms enhances productivity. The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales and client interactions.

Eksileri:

While Bigin is fantastic, it could benefit from a few more advanced reporting features for power users. Additionally, a broader variety of integrations with third-party tools would make it even more versatile.

Sanjay
Hindistan dahilindeki Owner
Paketleme ve Konteyner, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Value for Money

3,0 4 ay önce

Yorumlar: Value for Money considering overall features

Artılar:

Custom Fields are very helpful to customize

Eksileri:

Slow refresh rate while going to different modules

Dikkate Alınan Alternatifler: Pipedrive

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Value for money for startup having limited resources.

Jef
BK dahilindeki Head of Marketing
Makine, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Amazing power given the price

5,0 4 ay önce

Yorumlar: BIGIN CRM punches well above its weight class considering its cost. The reality is, it provides enough core function that 80% of small and medium sized businesses needs. I've used SalesForce, AGILE, Workbooks, and Dynamics CRM and BIGIN is comparable for most of what I want to achieve.

Artılar:

Bigin is very powerful given its price point. It offers all the basic functions you would likely need. The bolt ons into other ZOHO applications makes it almost infinitely upgradable.

Eksileri:

The marketing campaign assignment is very limited, and there is limited ways to process sales leads.

Dikkate Alınan Alternatifler: Agile CRM

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Price and functionality, plus transparency on costs.

Parthiv
Hindistan dahilindeki Founder
Yönetim Danışmanlığı, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Amazing CRM for Small Businesses

5,0 2 ay önce Yeni

Artılar:

Ease of setup & implementation Automation Pipelines Customisation

Eksileri:

User access/permissions functionality is not very detailed Assiging multiple owners to a deal is not straightforward

Dikkate Alınan Alternatifler: Pipedrive

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Customisation and flexibility. Ease of setup

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Overall great CRM

4,0 2 ay önce

Artılar:

Nice Overview and great experience in UI. Nice App support for different devices.

Eksileri:

VOIP Phone integration could be better. Hope updates will follow.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Value for Money

5,0 geçen ay Yeni

Yorumlar: Great Product. Simple enough. Perfect for a start-up that does not need anything fancy in the beginning

Artılar:

Pricepoint, Value for the money is unbeatable

Eksileri:

Some minor integrations seem to be lagging

S.G
S.G
Hindistan dahilindeki FOUNDER
Doğrulanmış LinkedIn Kullanıcısı
İnsan Kaynakları, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

ZOho Bigin wonderful start

5,0 2 hafta önce Yeni

Yorumlar: Overall its good to start with; suitable for small sized companies

Artılar:

SImple to use, affordable pricing and free trial

Eksileri:

limited automations as compared to Zoho CRM

Luiz
Brezilya dahilindeki Diretor
Yasal Hizmetler, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

BIGIN 5 stars

5,0 geçen ay Yeni

Yorumlar: very positive, practical use, quick and simple to implement.

Artılar:

Level of simplicity and autonomy in customizations

Eksileri:

The limit of dashboard elements and lack of conversion rate

Adhith
Sri Lanka dahilindeki Director
Emlak, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Bigin Works For Small Business Owners

4,0 2 ay önce Yeni

Yorumlar: Very positive and will highly recommend it

Artılar:

Perfect CRM for someone transitioning from excel or no CRM into a very easy to use, intuitive and user friendly CRM. Would highly recommend Bigin to small business owners. The Sales Pipeline interface is super easy

Eksileri:

Doesnt allow integration with facebook ads forms

Jessica
ABD dahilindeki CEO
Muhasebe, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Great CRM to Help your business grow

5,0 9 ay önce

Yorumlar: My overall experience with Bigin by Zoho CRM has been positive. I've been using it during the free trial period and have found it to be a valuable tool for managing client relationships in my tax firm. The platform's ease of use, combined with its useful integrations and semi-personalization features, has convinced me to purchase and fully implement it in our operations.

Artılar:

I like the ease of use and the integrations that Bigin offers. The interface is intuitive, making it simple to manage client relationships effectively. Additionally, the semi-personalization options available allow for a certain level of customization that suits our firm's needs.

Eksileri:

What I like least about Bigin is that it is not fully personalizable. While it offers some degree of customization, there are limitations that prevent it from being tailored entirely to our specific workflow and preferences.

Roger
Roger
ABD dahilindeki Business Consultant
Doğrulanmış LinkedIn Kullanıcısı
Spor, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Best CRM for Startups and Small Business

5,0 geçen yıl

Yorumlar: Easy to use, app is easy to read and use on our cell phones. We were up and running with BIGIN in one day.

Artılar:

Easy to setup with industry specific template, in our case we used the "Education" template, easy to upload data from spreadsheets, and from forms on our Website.

Eksileri:

Would like a way to better organize files for each customer.

Kodi
ABD dahilindeki Fractional CMO
Eğlence, Serbest Meslek
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Just Simple Enough

5,0 4 ay önce

Yorumlar: The best possible option for most freelancers, and among the best for fractional leaders. Incredibly painless for managing contacts. A little tweaking of the pipeline will allow it to do most of what you could need, especially with sales follow-up.

Artılar:

Very simple, clean, great for contact management and lead follow-up

Eksileri:

It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization

Dikkate Alınan Alternatifler: Pipedrive

Bigin by Zoho CRM Tercih Etme Nedenleri: Less expensive, more visually appealing, VASTLY better mobile app

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Best balance of cost vs performance for my needs

Morgan
ABD dahilindeki Marketing and Sales Manager
Hastane ve Sağlık Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great for small businesses

5,0 6 ay önce

Artılar:

Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

Eksileri:

Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.

Dikkate Alınan Alternatifler: Zoho CRM

Bigin by Zoho CRM Tercih Etme Nedenleri: Our work requires we adhere to HIPAA and the cost to be HIPAA compliant with Hubspot was very high.

Bigin by Zoho CRM Ürününe Geçme Nedenleri: We're a smaller company, so we didn't need the extensive capabilities of a large CRM.

Barak
ABD dahilindeki Founder, Chief Essay Mentor
Eğitim Yönetimi, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Great CRM for a growing small business

5,0 11 ay önce

Yorumlar: Enjoying it so far and looking forward to making it a key part of our business, and possibly expanding to Zoho products as we grow

Artılar:

I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows.

Eksileri:

Sometimes I struggle to find the information I need or tools I need. I suspect I need time to get used to Bigin. The notes text field is inadequate. It needs to have at least bold, italics, bullets and numbering for me to be able to take quality, readable note

Michael
ABD dahilindeki Business Development
Emlak, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Bigin is a Amazing CRM tool for small businesses

5,0 9 ay önce

Yorumlar: Overall, We love Bigin by ZOHO, it also our company to grow, as we grow, we can expand our use of Bigin

Artılar:

I appreciate the awesome customer service; it was prompt and answered all of my questions. Bigin is simple and easy to use CRM tool for small businesses. It's great that you can start with the basics and add on the different tools that you need as you grow. Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper. Bigin for the Win!!

Eksileri:

So far, in the past 90 days of use, I haven't experienced any Cons.

Somesh
Hindistan dahilindeki Co Founder
Otomotiv, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Bigin is perfect for startups

5,0 3 ay önce

Yorumlar: Excellent, you can actually setup your CRM during evaluation period (which can be extended with so many options), which also gives you an idea on the type of plan you need & continue to use it once you subscribe.

Artılar:

Ease of use, has all the basic functionalities & is not pocket heavy which is very important for new businesses or start ups.

Eksileri:

Limited options to plan out operational work

Naveen
Tayland dahilindeki Operations Manager
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Streamlined Efficiency with Outstanding Value

5,0 4 ay önce

Yorumlar: My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency. Though it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.

Artılar:

What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.

Eksileri:

What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.

Wendell
Wendell
Trinidad ve Tobago dahilindeki Managing Director
Doğrulanmış LinkedIn Kullanıcısı
Denizcilik, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Dellnurse's Review of Bigin by Zoho

5,0 6 ay önce

Yorumlar: At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects. We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed. With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!

Artılar:

Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

Eksileri:

We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.

Neha
Hindistan dahilindeki BDE
Outsourcing/Offshoring, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Good Salespipeline tool

5,0 6 ay önce

Yorumlar: Bigin Zoho Sales Pipeline helps businesses manage and track our sales process efficiently. Bigin SalesPipeline offers an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.The platform allows for significant customization in terms of sales stages, fields, and workflows, enabling businesses to tailor the pipeline to their specific processes. The tool offers detailed reporting and analytics features, allowing users to track key metrics,
such as open deal , conversion rates, and sales forecasts, which are critical for making informed decisions.

Artılar:

Salespipeline, Dashboard & Customization of Pipeline

Eksileri:

Payment system they have to integrate some easy UPI option.

Olu
BK dahilindeki CEO
E-öğrenme, 11–50 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

just used Bigin CRM and I'm thoroughly impressed

5,0 8 ay önce

Artılar:

Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage contacts, and follow up on leads. This centralization ensures that no customer details are overlooked, leading to better customer service and relationship management. Automation of Routine Tasks: By automating repetitive tasks such as follow-up emails, appointment scheduling, and data entry, Bigin saves a significant amount of time. This allows me to focus more on strategic activities and less on administrative tasks, improving overall productivity. Enhanced Sales Pipeline Management: Bigin provides a clear visual representation of the sales pipeline, making it easy to track the progress of deals and identify bottlenecks. This transparency helps in making informed decisions and prioritizing efforts on high-impact activities, ultimately driving higher sales.

Eksileri:

The mobile app could be more robust, with some features lacking compared to the desktop version. Additionally, the integration options with other software could be expanded to enhance overall functionality. Despite these minor drawbacks, Bigin CRM is a fantastic tool for any business.

Luis
Kolombiya dahilindeki CEO
Restoranlar, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Best CRM for small startup teams.

5,0 3 ay önce

Yorumlar: The best for my business. I have a team of 3 people to manage sales and customer success and Bigin was the easy one.

Artılar:

It's too easy to use for a small business. I have a restaurant tech startup and the UX and UI is so smooth. They promise a 30 minutes setup and I did it in 15 min.

Eksileri:

Doesn't have SalesIQ integration, if zoho want to make from bigin the best small CRM you need to make a SalesIQ integration.

Aswadhram
Hindistan dahilindeki Business Development Executive
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Seamless CRM for Sales

5,0 3 ay önce

Yorumlar: Being a noob on keeping my customer's data collectively. This tool helps me keeping it effortless.

Artılar:

The most favourite part of mine is the mobile application of the Bigin's CRM. Being a Sales person, I would always be clinging to my mobile rather than my laptop. Which has a very easy interface and it also helps me call logs of my every leads.

Eksileri:

We find hard to import csv files in the modules. The data often gets skipped and it's very hard to find the origin of the issue. That's the only thing I found difficult.

Gleisson
Gleisson
Brezilya dahilindeki CEO
Doğrulanmış LinkedIn Kullanıcısı
Havayolları/Havacılık, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

best crm ever

5,0 7 ay önce

Yorumlar: Very good, because the integration and development of solutions are incredible

Artılar:

Easy to use, adds a lot of content and makes business management easier

Eksileri:

Easy to use, adds a lot of content and makes business management easier

Tahli
Avustralya dahilindeki Managing Director
Alternatif Uyuşmazlık Çözümü, Serbest Meslek
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Great startup CRM that scales as you grow

4,0 9 ay önce

Artılar:

It's scaling properties and simplicity of use and set up. It offers great contact tracking and pipeline abilities

Eksileri:

Doesn't integrate with Zoho Books on the free version