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Bigin by Zoho CRM Kullanıcı Yorumları ve İncelemeler

4,6 (340)

Bigin by Zoho CRM Hakkında

Bigin, küçük işletmelerin elektronik çizelgeleri bırakıp tamamen gereksinimleri için oluşturulmuş bir CRM çözümünü kullanmaya başlamalarına yardımcı olur.

Bigin by Zoho CRM hakkında daha fazla bilgi

Artılar:

The product is very easy to use. Furhthemore a very effective presales assistance is provided.

Eksileri:

It broke down several times. However, it finally worked.

Bigin by Zoho CRM puanları

Ortalama puan

Kullanım Kolaylığı
4,7
Müşteri Hizmetleri
4,5
Özellikler
4,4
Paranızın Karşılığı
4,7

Tavsiye edilme olasılığı

8,8/10

Bigin by Zoho CRM, Capterra'daki 340 kullanıcı değerlendirmesi temelinde, 5 yıldız üzerinden toplam 4,6 puan almıştır.

Daha önce Bigin by Zoho CRM ürününü kullanmış mıydınız?

Deneyimlerinizi yazılım almak isteyen diğer insanlarla paylaşın.

Değerlendirmeleri filtrele (340)

Radoslav
Radoslav
Kuzey Makedonya dahilindeki Managing Director
Doğrulanmış LinkedIn Kullanıcısı
Toptan, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Easy and Powerful

5,0 geçen ay Yeni

Yorumlar: It is an extremely satisfying experience.

Artılar:

Excellent features that are more than necessary for every SME. It has more than I imagined and I am now implementing new processes based on the capabilities. I am trying to master the automation in order to make it even more powerful and useful. The ease of use is just amazing!

Eksileri:

Microsoft Office integration could be improved.

Rick
ABD dahilindeki President
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Great product with easy to use features

4,0 2 hafta önce Yeni

Yorumlar: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Artılar:

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Eksileri:

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Max
Ekvador dahilindeki owner
Tüketici Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı
Kaynak: SoftwareAdvice

They need to remove the ajax query function from the search bar and the search article bar

3,0 2 ay önce Yeni

Yorumlar: great

Artılar:

pretty much all you need on a crm.

Eksileri:

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

sanchee
Avustralya dahilindeki Owner
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

CRM for statups

5,0 geçen ay Yeni

Yorumlar: It's got us from an excel spreadsheet to an actual CRM with sales pipeline.

Artılar:

The main pros were it's easy to set up and import data and there's enough features to keep us running. When we need to expand there's not a bit drama as we'll move into zoho.

Eksileri:

Contacts are mapped based on entities/companies so we had to adjust our import process but it wasn't a big deal

Dikkate Alınan Alternatifler: Brevo

Bigin by Zoho CRM Tercih Etme Nedenleri: We needed an application for pre-launch phase and beyond

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Price and ease of importing data

Charlie
Charlie
ABD dahilindeki Managing Director
Doğrulanmış LinkedIn Kullanıcısı
Biyoteknoloji, Serbest Meslek
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Great CRM at a low price with high-end features

5,0 2 hafta önce Yeni

Yorumlar: It works and is easy to use. I highly recommend this CRM especially if $$$ are tight.

Artılar:

The fact that even at a high price the platform has features that usually come with a much higher price.

Eksileri:

I can't think of anything at this time, but no CRM is perfect and different CRMs fit different people.

Sahil
Sahil
Hindistan dahilindeki CEO
Doğrulanmış LinkedIn Kullanıcısı
Yönetim Danışmanlığı, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

BEST CRM EVER

5,0 3 hafta önce Yeni

Yorumlar: Excellent Experience, Extremely Easy To Use

Artılar:

PIPELINE MANAGEMENT Whatsapp Connection GMAIL CONNECTION

Eksileri:

BULK Whatsapp Function Not Available, Zoho Social Should Also Be Available

Dikkate Alınan Alternatifler: Pipedrive

Geçiş Yapılan: Zoho CRM ve Pipedrive

Maksymilian
Polonya dahilindeki Co-owner
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

The best CRM for small businesses.

5,0 geçen ay Yeni

Artılar:

Zoho Bigin is a straightforward, cost-effective, and user-friendly CRM tailored for small enterprises. The interface is sleek and uncluttered, which I adore. It provides all the vital CRM functionalities required by small businesses, such as managing contacts, leads, and deals. Moreover, Zoho Bigin effortlessly syncs with other Zoho offerings.

Eksileri:

What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who didn't.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Yazım ve Düzenleme, Serbest Meslek
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

An assurance beginning

5,0 3 hafta önce Yeni

Artılar:

With such incredible features, Zoho Bigin is just amazing. It has no flaws and is flawless. Its usefulness completely astounds me. I am even more thrilled that this is an Indian product! One of the greatest CRM apps for small businesses is this one. I've been experimenting with many approaches, like using Google Sheets and other programs, but this one works incredibly well.

Eksileri:

When compared to other SaaS products, it has a little rougher overall UX/UI, and regrettably, in order to interface with email, it needs full access to your Gmail account. I've been unable to utilize the email integration because of this.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Pazarlama ve Reklamcılık, Serbest Meslek
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great solution for pipeline tracking for my single employee business

4,0 2 ay önce Yeni

Yorumlar: Very easy to setup, very easy to use on a daily basis. I'm still looking for a way to provide clients with views relevant to them without giving them access to the system directly.

Artılar:

The platform is very intuitive to use. It takes 5 minutes to understand where the important elements sit, how to edit them & overall how to make the system work for you. It's easily customizable. The mobile app shares the same ease of use as its web counterpart.

Eksileri:

The only feature I'd like to have is a better download function. I'd like to share the pipeline that is specific to only certain clients (sales leads for specific to a single client only).

Damian
Damian
Polonya dahilindeki Przedstawiciel
Doğrulanmış LinkedIn Kullanıcısı
Tasarım, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Bigin is a great tool

5,0 2 ay önce

Artılar:

The system is simple, not complicated like other CRMs, so I think it's really great

Eksileri:

Bigin is a great tool for working on projects and customer service. I have been using it for some time and I can certainly recommend it to anyone looking for a proven CRM system.

Stephanie
Avustralya dahilindeki Founder
Pazarlama ve Reklamcılık, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Bigin is the business - brilliant CRM for small businesses

5,0 5 ay önce

Yorumlar: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Artılar:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Eksileri:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

Rohit
Hindistan dahilindeki Growth lead
Emlak, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

the best crm for startup's!

5,0 5 ay önce

Yorumlar: So far I and my team have become very comfortable with bigin.

Artılar:

I have been using Zoho for 15 days and can claim it is the most user-friendly CRM/ sales management tool for startups, with a lot of productivity features like I-MAP for emails, and great templates. If I had a query in the first few days the team is very responsive and proactive in supporting you. Highly recommended product for sales teams.

Eksileri:

It would be nice if onboarding can be done in the trial perios.

Dikkate Alınan Alternatifler: Zoho CRM Plus

Bigin by Zoho CRM Tercih Etme Nedenleri: Managing sales data and keeping a track in excel had become overwhelming.

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Begin is the best sales suite for startups in the term of the right functionality ad pricing.

Charles
Brezilya dahilindeki Owner
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Bigin CRM is perfect for our Small Business

5,0 geçen yıl

Artılar:

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Eksileri:

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

Pankaj
Birleşik Arap Emirlikleri dahilindeki Managing Director
Pazarlama ve Reklamcılık, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Streamlined Sales Management - Bigin CRM Review

5,0 4 ay önce

Artılar:

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

Eksileri:

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

Luyolo Leroy
Güney Afrika dahilindeki Business Development Consultant
Pazarlama ve Reklamcılık, 51–200 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

CRM Experience using Zoho Bigin

5,0 2 yıl önce

Yorumlar: Client activity is consistent and I don't forget deals

Artılar:

The Deal stages and Dashboard features are what I use the most. I am able to keep track of my progress and set activities for myself.

Eksileri:

Probability feature for each deal stage would be helpful to estimate what I could close off with on the month

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Yayımcılık, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

A good CRM for small businesses

4,0 2 yıl önce

Yorumlar: I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

Artılar:

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

Eksileri:

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

Deepak
Hindistan dahilindeki CoFounder-Sales
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Amazing CRM for Small Business

5,0 6 ay önce

Yorumlar: Bigin helps my sales team to have traction of leads they insert. On overall it is best for startups and value for money.

Artılar:

Sales Pipeline Dashboard and Ease of contact insertion.

Eksileri:

Every features available are tailored fit for my interest on CRM.

Dikkate Alınan Alternatifler: Pipedrive

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Ease of use

Manivarman
Manivarman
Hindistan dahilindeki Customer Success Manager
Doğrulanmış LinkedIn Kullanıcısı
Hastane ve Sağlık Hizmetleri, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Simple Things reach great lengths

5,0 3 yıl önce

Yorumlar: It has been an awesome experience with the product as well as the support.

Artılar:

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Eksileri:

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

Amr
Mısır dahilindeki Senior Scum Master
Bilgi Teknolojileri ve Hizmetleri, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

To stay organised and on top of your contacts and leads. That's where Bigin by Zoho CRM comes in

5,0 6 ay önce

Yorumlar: User-Friendly Interface: my team appreciates the intuitive and user-friendly interface of Bigin. They find it easy to navigate, allowing them to quickly adapt to the CRM system and start managing their contacts and leads effectively.Cost-Effective Solution: our purchasing department mentioned that Bigin offers excellent value for its price. It is an affordable CRM solution for small businesses and entrepreneurs with limited budgets.

Artılar:

I liked how Bigin makes it easy to manage and organize leads. The centralized database is a great feature, as Bigin allowed me to keep track of all my leads and their contact information in one place. I also appreciated the ability to capture leads from various sources and track where they came from. Additionally, segmenting leads based on different criteria was very helpful, allowing me to target my marketing efforts more effectively. Overall, Bigin is a valuable tool for lead management, and I would recommend it to others.

Eksileri:

It needs more customization options and improvements to third-party integration and the mobile app.

Karthik
Karthik
Hindistan dahilindeki Managing Partner
Doğrulanmış LinkedIn Kullanıcısı
Risk Sermayesi ve Özel Sermaye, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Using for Contact Management

5,0 12 ay önce

Artılar:

Inexpensive simple platform that can be deployed in no time

Eksileri:

The UI is still very old school - can be refreshed for the new design elements.

Jenna
BK dahilindeki Marketing Assistant
İnşaat, 11–50 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

Easy and efficient

5,0 7 ay önce

Yorumlar: Great, I'm very impressed with the software; how easy and intuitive it is. I really like the user-face - it makes sense!

Artılar:

Bigin has a very intuitive user-face. It is easy to set up and will enable our company to manage our sales, order fulfilment and customer service all from one place. Workflow functionality enables us to automate routine tasks, helping us to work efficiently. Integrations with Campaigns, Analytics and Forms is useful for us.

Eksileri:

In the premier package I would like more workflows/conditions/actions and notifications as standard. I would also like more email templates and the option of more complex webforms as standard. More of each of these can be purchased, thankfully and Zoho forms can be integrated if necessary.

Helmut
Avusturya dahilindeki Geschäftsführer
Alternatif Tıp, 2–10 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

For CRM-beginners & small business very useful

3,0 6 ay önce

Yorumlar: We tested some other products, notably SugarCRM, Dolibarr and Odoo CRM, but never got beyond the experimental stage as they were all too complicated for our purposes.

Artılar:

The prerequisite for using a CRM in our company were low costs and the possibility of training even inexperienced employees in the shortest possible time.Under these conditions, it was important for us to have full integration of the CRM on mobile phones, so that employees can edit companies, contacts and related things on the mobile phone while on the go, without having to edit this data afterwards by an administrator.

Eksileri:

When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link several fields of the sample files. However, if you ignore the relevant message, the import will take place without any problems. The integration of whatsApp is not offered - at least in the free trial version.

Rizky
Endonezya dahilindeki Business Development Head
İş Malzemeleri ve Ekipmanları, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Please add Calendar Features on Bigin

3,0 3 yıl önce

Artılar:

Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.

Eksileri:

This CRM doesn't have calendar feature so I can monitor team's meeting and activity.

Dikkate Alınan Alternatifler: Zoho CRM

Bigin by Zoho CRM Tercih Etme Nedenleri: Price

Geçiş Yapılan: Zoho CRM

Bigin by Zoho CRM Ürününe Geçme Nedenleri: Price

Kartik
Kartik
Hindistan dahilindeki Program Manager
Doğrulanmış LinkedIn Kullanıcısı
Tekstil, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Simple & effective solution for SMEs

4,0 8 ay önce

Yorumlar: Happy with the product offering. Keep it up guys!

Artılar:

So far so good, fast and easy upgrade from using spreadsheets for everything in sales funnel. Reasonable pricing and intuitive UI.

Eksileri:

They need to work upon the insights available from all the sales pipelines. Though dashboards are available for review however, for some critical deals, there should be alert mechanism if deal is breaking through

Aman
Hindistan dahilindeki Technology Consultant
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Most Effective CRM

5,0 4 ay önce

Artılar:

Clear UI, easy to use, API integration easy to perform

Eksileri:

i dont feel there are any cons for zoho crm