--- description: InfoCision, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoCision Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Müşteri Destek Yazılımı](/directory/32315/customer-support/software) > [InfoCision](/software/1014728/infocision) # InfoCision Canonical: https://www.capterra.web.tr/software/1014728/infocision > InfoCision, geleneksel çağrı merkezleri için gelişmiş eğitim, kalite ve verimlilik çözümleri sağlayıcısıdır. > > Verdict: Rated **3.3/5** by 3 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **3.3/5** | 3 İncelemeler | | Kullanım Kolaylığı | 3.7/5 | Based on overall reviews | | Müşteri Desteği | 3.7/5 | Based on overall reviews | | Paranızın Karşılığı | 3.3/5 | Based on overall reviews | | Özellikler | 3.3/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: InfoCision Management Corp ## Commercial Context - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı - **Supported Languages**: İngilizce - **Available Countries**: Amerika Birleşik Devletleri ## Özellikler - Arama Kaydı - Arama Raporlama - Arama Yönlendirme - Arama İzleme - CRM - Canlı Sohbet - Kişi Yönetimi - Pano - Çağrı Merkezi Yönetimi ## Support Options - E-posta/Yardım Masası ## Category - [Müşteri Destek Yazılımı](https://www.capterra.web.tr/directory/32315/customer-support/software) ## İlgili Kategoriler - [Müşteri Destek Yazılımı](https://www.capterra.web.tr/directory/32315/customer-support/software) - [Çağrı Merkezi Uygulamaları](https://www.capterra.web.tr/directory/30007/call-center/software) - [Çağrı Takip Programı](https://www.capterra.web.tr/directory/30901/call-tracking/software) - [Telefon Yazılımı](https://www.capterra.web.tr/directory/30084/telephony/software) ## Alternatifler 1. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1783 reviews) 2. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4079 reviews) 3. [Freshdesk](https://www.capterra.web.tr/software/124981/freshdesk) — 4.5/5 (3434 reviews) 4. [Zoho Desk](https://www.capterra.web.tr/software/169505/zoho-desk) — 4.5/5 (2212 reviews) ## İncelemeler ### "Faithful Partnership" — 4.0/5 > **Pablo** | *15 Eylül 2021* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 10.0/10 > > **Artılar**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users. > > **Eksileri**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince. > > Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us. ----- ### "Ease of Use" — 5.0/5 > **John** | *15 Eylül 2021* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 9.0/10 > > **Artılar**: InfoCision provides fantastic service for us - in the outbound call space. They meet key KPI's monthly and offer up solutions to the growing demands of our donors. They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space. They have provided key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services. > > **Eksileri**: Escalation of minor technical issues when they arise > > Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business. ----- ### "Very Unprofessional" — 1.0/5 > **miranda** | *11 Aralık 2025* | Çevre Hizmetleri | Recommendation rating: 0.0/10 > > **Artılar**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone . > > **Eksileri**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation. > > I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works. ## Links - [View on Capterra](https://www.capterra.web.tr/software/1014728/infocision) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data