18 yıldır işletmelerin daha iyi yazılımı
seçmesine yardımcı oluyoruz
LiveAgent
LiveAgent Nedir?
LiveAgent; evrensel bir gelen kutusu, gerçek zamanlı canlı sohbet, dahili çağrı merkezi ve sağlam bir müşteri hizmetleri portalının gücünden yararlanır. Gelişmiş otomasyon özellikleri, kurallar ve çok sayıda entegrasyon, her ölçekten işletme için güçlü bir müşteri hizmetleri yazılımı sağlamaktadır. Birinci sınıf müşteri hizmetleri sunma konusunda BMW, Yamaha ve Huawei gibi şirketlere katılın. Ücretsiz deneme sürümünüzü kredi kartı bilgisi girmeden başlatın.
Kimler LiveAgent Kullanıyor?
Çok çeşitli küçük ve orta ölçekli e-ticaret, telefon, sigorta ve hizmet olarak yazılım (Software as a Service, SaaS) şirketleri, startup’lar ve işletmeler. Hedef müşterilerimiz, müşteri hizmetlerinin ne kadar önemli olduğunu bilen herkestir.
LiveAgent konusunda emin değil misiniz?
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LiveAgent
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LiveAgent için incelemeler
Ace it in customer support with LiveAgent, the greatest of all time.
Yorumlar: Everything about LiveAgent has worked so perfectly so far. It makes it easy to interact with our customers and help us provide quick support services. Since day one, the LiveAgent experience has been very flawless.
Artılar:
The AI auto-reply tool that help us offer customers quick responses. LiveAgent integration with our other products makes it easy to centralize our customer communications. The detailed reports and logs that help us to track our success in customers engagements. LiveAgent has multiple ways to interact with customers like live chats and calls.
Eksileri:
There has been no problems with LiveAgent. The experience has been spotless.
QualityUnit Yanıtı
3 hafta önce
Hey Brooke! Thanks for sharing your experience with LiveAgent. It’s awesome that our AI auto-reply tool and integrations help streamline your customer interactions. Glad to hear reporting and multiple communication options are working well for you too. If you ever need anything, we’re here to help! - The LiveAgent Team
State-of-the-art customer support solution that streamlines out customer communication and interactions
Yorumlar: Live Agent help us conduct realtime interviews and surveys, providing us with instant feedback and insights. These is useful in understanding our customers needs and preferences which enable us to improve our services . Additionally , it helps build and maintain strong ties with our customers and stakeholders
Artılar:
Live Agent is affordable and it's implementation in our organization was flawless. For us the proactive live chat and the ticketing system are the star of they show. They provide us with comprehensive communication tools help manage and organize customer enquiries from emails, social media, websites into a single chat box . Tickets makes it easy to identify each enquiry and personalized responses and quickly give feedback. We also appreciate the performance reports that help us understand how our customers are using our services and help us boost our customer support . Live Agent has embedded robust privacy and security features that help us communicate securely and protect our customer data
Eksileri:
Network hitches usually cause delays and disruption of our customer interaction. Long wait times l especially for sensitive issues lead to frustration and negative customer experiences..
QualityUnit Yanıtı
2 hafta önce
Hi Peter, Thank you very much for your review. We're glad to hear you have been satisfied with LiveAgent and the benefits it brings to your customer support. Our team is here for you 24/7 in case of any questions or issues! -LiveAgent team
easy to use support customers.
Yorumlar: LiveAgent seamlessly integrates with websites and also allows you to add agents.
Artılar:
I love the way it's easy to create the users account
Eksileri:
LiveAgent is somehow cheap and therefore no dislike.
QualityUnit Yanıtı
3 ay önce
Thanks a lot for your kind review Elia. We appreciate having you with us! :)
Ideal for uninterrupted help desk.
Yorumlar: Customers can visit anytime and find advice on their own. Great time saving tool.
Artılar:
The subscription could be cancelled anytime, no commitment. Makes every lead count through professional assistance.
Eksileri:
LiveAgent lets us focus on what matters most and this is my ultimate goal.
QualityUnit Yanıtı
2 ay önce
Hi Artur, Thank you very much for your feedback. We're glad to hear you have been satisfied with LiveAgent and the benefits it brings to your customer care. Don't hesitate to reach out in case of any questions or issues - we're here for you 24/7. Have a great day! -LiveAgent team
Most Sophisticated Help Desk and Customer Support Program of All Times
Artılar:
LiveAgent enables me to communicate seamlessly with customers via live chat which boost customer satisfaction. Availability of ticketing tools convert customers inquiries into real-time trackable and manageable support tickets.
Eksileri:
Ever since 2021 when I implemented LiveAgent, I have never encountered challenging aspects.
QualityUnit Yanıtı
3 hafta önce
Hi Dilak, Thank you very much for your review. We are glad to hear you have been satisfied with LiveAgent for many years and that it has been beneficial to your work and customer service. Our team is here for you 24/7 in case of any questions! -LiveAgent team
