Tripleseat

Tripleseat

5 / 5 96 reviews

Who Uses This Software?

Restaurant, Hotels, and Unique Venues with Private Dining and Banquet spaces.


Average Ratings

96 reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
    Features
  • 5 / 5
    Value for Money

Product Details

  • Free Version
    No
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    In Person
    Live Online
    Webinars
  • Support
    Business Hours
    Online

Vendor Details

  • Tripleseat
  • http://www.tripleseat.com
  • Founded 2008

About This Software

Tripleseat is a Sales and Event Management web application that generates sales and streamlines the planning process for restaurants, hotels, and unique venues. It is the first web-based system created by hospitality event managers for hospitality event managers. Since 2008 Tripleseat has taken the restaurant business by storm providing solutions and simplifying the event process from start to finish. Over 2,500 venues and18,000+ event industry expert trust Tripleseat.


Tripleseat Features

  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Booking
  • Sales Management
  • Staff Management

Tripleseat Latest Reviews

Automatically translated. Show original review

Best event management software out there

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This company does not take a percentage of bookings and its soooo easy to use. It keeps everything organized in a simple to follow way, especially if you have multiple users. You can create contracts and forms directly in the software, which saves me lots of time. I no longer have to create docs from scratch. There is also a great database functionality that keeps all of the prospective and new customer's info that I can use for marketing purposes. Many other software companies (like Gather) charge a percentage of sales. I would never agree to this. Event venues and especially independant restaurants need to keep all the money they can. Tripleseat is a great value for the money. I would never use anything else.

Cons: not being able to auto populate city and state info when you put in a zip code. There really isn't anything else that I dislike about this. This is a small functionality that I wish they would add.

Automatically translated. Show original review

Best event planning software on the market

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everything from being more organized, more efficient, client management, lead management to cost and financial analysis.

Pros: What is not to love? It has every feature and function that I need to keep me organized. We have over 200 weddings and events per year in a multi-million dollar waterfront restaurant, and Tripleseat is basically my right arm. I use it for everything from its calendar, creating BEOs and contracts for the clients, food and beverage cost management, etc. I also have demo'd similar products and have chosen to stay with Tripleseat because they have everything I need, and even things I didn't know I needed!

Cons: There really aren't any cons to list here - anytime I have needed something, I just talk to their customer service team and they explain where it is, or add it for me. For instance, I wanted better reporting on lead sources and where the business was coming from, and they added a custom report for me the next day!