--- description: Kommo, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [CRM Programı](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/Kommo) # Kommo Canonical: https://www.capterra.web.tr/software/120048/Kommo Page: 1 / 12\ İleri: [Next page](https://www.capterra.web.tr/software/120048/Kommo?page=2) > amoCRM, dünyanın ilk mesajlaşma destekli CRM’sidir. Satış kanalı, müşteri adayı takibi, çok kanallı iletişim ve daha fazlasını içerir. > > Verdict: Rated **4.5/5** by 263 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Kommo Kullanıyor? amoCRM müşteri adaylarınızı, görevlerinizi ve satış ekibinizi yönetmenize yardımcı olmak için tasarlanmıştır. Bir yönetici olarak, son derece zengin analiz ve izleme araçları ile ekibiniz ve iletişim hattınız üzerinde tam kontrole sahip olacaksınız. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.5/5** | 263 İncelemeler | | Kullanım Kolaylığı | 4.4/5 | Based on overall reviews | | Müşteri Desteği | 4.2/5 | Based on overall reviews | | Paranızın Karşılığı | 4.4/5 | Based on overall reviews | | Özellikler | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: QSoft ## Commercial Context - **Başlangıç Fiyatı**: $15,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Android (Mobil), iPhone (Mobil) - **Supported Languages**: Endonezce, Portekizce, Rusça, Türkçe, İngilizce, İspanyolca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Arjantin, Avustralya, Bahamalar, Belize, Belçika, Birleşik Arap Emirlikleri, Birleşik Krallık, Bolivya, Brezilya, Danimarka, Dominik Cumhuriyeti, Ekvador, El Salvador, Endonezya, Estonya, Falkland Adaları, Fas, Finlandiya and 44 more ## Özellikler - Arama Listesi Yönetimi - Arama/Filtreleme - CRM - CRM Integration - Canlı Sohbet - E-posta Pazarlaması - E-posta Yönetimi - Etkileşim İzleme - Etkinlik Panosu - Görev Yönetimi - Görsel Analizler - Hedef Hesap Tanımlayıcısı - Kampanya Yönetimi - Katılım İzleme - Kişi Yönetimi - Kişiselleştirme - Müşteri Adayı Dağıtımı - Müşteri Adayı Oluşturma - Müşteri Adayı Yakalama - Müşteri Adayı Yönetimi - Müşteri Veri Tabanı - Müşteri İzleme - Otomatik Çevirici - Paylaşılan Kişiler - Performans Metrikleri - Performans Yönetimi - Planlama - Proje Yönetimi - Randevu Planlama - Raporlama/Analiz - Satış Kanalı Yönetimi - Satış Raporları - Satış Tahmini - Tahmini Analiz - Takvim Yönetimi - Third-Party Integrations - Veri Görselleştirme - Workflow Automation - Yorumlama/Notlar - Çok Kanallı Veri Toplama - Çok Kanallı İletişim - Çoklu Dil - Öncelik Belirleme - Özelleştirilebilir Şablonlar - Üyelik Yönetimi - İletişim Yönetimi - İş Akışı Yönetimi - İş Birliği Araçları - İşlem Hattı Yönetimi - Şablon Yönetimi ... and 24 more features ## Integrations (27 total) - ActiveCampaign - Asterisk - Dropbox - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Messenger - Meta for Business - Microsoft 365 - Microsoft Outlook ... and 12 more integrations ## Support Options - E-posta/Yardım Masası - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [CRM Programı](https://www.capterra.web.tr/directory/2/customer-relationship-management/software) ## İlgili Kategoriler - [CRM Programı](https://www.capterra.web.tr/directory/2/customer-relationship-management/software) - [Satış Gücü Otomasyonu](https://www.capterra.web.tr/directory/12/sales-force-automation/software) - [İletişim Yönetim Sistemi](https://www.capterra.web.tr/directory/30016/contact-management/software) - [Potansiyel Satış Yönetimi Yazılımı](https://www.capterra.web.tr/directory/30017/lead-management/software) - [Online CRM Programı Sistemi](https://www.capterra.web.tr/directory/30072/online-crm/software) ## Alternatifler 1. [Zoho CRM](https://www.capterra.web.tr/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.web.tr/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (1005 reviews) 4. [Pipedrive](https://www.capterra.web.tr/software/132666/pipedrive) — 4.5/5 (3063 reviews) 5. [EngageBay CRM](https://www.capterra.web.tr/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) ## İncelemeler ### "Good CRM for Mid-size companies" — 5.0/5 > **Roman** | *26 Ocak 2019* | Pazarlama ve Reklamcılık | Recommendation rating: 9.0/10 > > **Artılar**: - Huge variety of integrations with different analytics services and call-tracking services - You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations - Create your own widgets. For example we use widget that stores different useful links for our managers - Get analytics of your sales in total and get information per manager - Attach tasks to your leads, so manager won't miss when he should contact client - You can integrate your PBX system into amoCRM, so you can do calls directly from CRM > > **Eksileri**: - Lack of customization in reports, especially when you have several projects in one account - It's expensive for small projects > > We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price. ----- ### "Good and Easy" — 4.0/5 > **MICAEL** | *7 Ocak 2026* | Bilgisayar Yazılımı | Recommendation rating: 9.0/10 > > **Artılar**: The Kommo CRM Api and the dev ecosystem, i can easily implement the functionalities of my system trought kommo, the SLA are relly descent and the documentation to implement and integrate troght my own system are really good. > > **Eksileri**: Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a gold standart. > > My overall experience with Kommo has been very positive, especially from a technical standpoint. The platform shines when it comes to API capabilities and documentation, making it a great fit for custom integrations. However, bridging the gap between the product's technical depth and the support team's knowledge would make this a truly gold-standard solution ----- ### "My experience trying to ask Kommo for help in serving a client who wants more than 100 licenses:" — 1.0/5 > **Pablo Rafael** | *12 Eylül 2023* | Bilgisayar Yazılımı | Recommendation rating: 0.0/10 > > **Artılar**: They integrate a bunch of tools but all are buggy, not intuitive and they dont support the clients > > **Eksileri**: I wrote to them by WhatsApp and in a rather rude way they sent me to the support chat. I wrote to the support chat and they sent me to this link for this meeting. I book the meeting canceling other commitments and they send me back to another department.All this to try to make my first sale of over 100 licenses under information that IS NOT in the 5 minute course that any 5 year old can get through.There comes a time when you have to say enough is enough to be stepped on, if this is how we are starting out, we are not going to end well.I have taken the name of every person who has served me in that manner to put as a review on every website where Kommo is mentioned, you are a disgrace. ----- ### "Very satisfactory." — 5.0/5 > **Leonardo** | *6 Ocak 2026* | Pazarlama ve Reklamcılık | Recommendation rating: 10.0/10 > > **Artılar**: Ease of use Lead management Marketing Comunication Comunication Tools Learning curve Optimizati of time > > **Eksileri**: "I was not aware of this CRM software before today. It seems like a very powerful tool for us." Very good\! > > Very satisfied, because he optimized my time management for attracting clients. Enabling greater customer engagement. ----- ### "Efficient and User-Friendly CRM for Sales and Communication" — 5.0/5 > **Iago** | *12 Ocak 2026* | Bilgisayar ve Ağ Güvenliği | Recommendation rating: 3.0/10 > > **Artılar**: What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. > > **Eksileri**: What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. > > Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. ----- Page: 1 / 12\ İleri: [Next page](https://www.capterra.web.tr/software/120048/Kommo?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/120048/Kommo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data