--- description: Kommo, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [CRM Programı](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/amocrm) # Kommo Canonical: https://www.capterra.web.tr/software/120048/amocrm Page: 1 / 9\ İleri: [Next page](https://www.capterra.web.tr/software/120048/amocrm?page=2) > amoCRM, dünyanın ilk mesajlaşma destekli CRM’sidir. Satış kanalı, müşteri adayı takibi, çok kanallı iletişim ve daha fazlasını içerir. > > Verdict: Rated **4.3/5** by 199 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Kommo Kullanıyor? amoCRM müşteri adaylarınızı, görevlerinizi ve satış ekibinizi yönetmenize yardımcı olmak için tasarlanmıştır. Bir yönetici olarak, son derece zengin analiz ve izleme araçları ile ekibiniz ve iletişim hattınız üzerinde tam kontrole sahip olacaksınız. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.3/5** | 199 İncelemeler | | Kullanım Kolaylığı | 4.3/5 | Based on overall reviews | | Müşteri Desteği | 4.1/5 | Based on overall reviews | | Paranızın Karşılığı | 4.3/5 | Based on overall reviews | | Özellikler | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: QSOFT - **Location**: San Francisco, ABD - **Founded**: 2004 ## Commercial Context - **Başlangıç Fiyatı**: $15,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Android (Mobil), iPhone (Mobil) - **Supported Languages**: Endonezce, Portekizce, Rusça, Türkçe, İngilizce, İspanyolca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Arjantin, Avustralya, Bahamalar, Belize, Belçika, Birleşik Arap Emirlikleri, Birleşik Krallık, Bolivya, Brezilya, Danimarka, Dominik Cumhuriyeti, Ekvador, El Salvador, Endonezya, Estonya, Falkland Adaları, Fas, Finlandiya and 44 more ## Özellikler - Arama Listesi Yönetimi - Arama/Filtreleme - CRM - CRM Integration - Canlı Sohbet - E-posta Pazarlaması - E-posta Yönetimi - Etkileşim İzleme - Etkinlik Panosu - Görev Yönetimi - Görsel Analizler - Hedef Hesap Tanımlayıcısı - Kampanya Yönetimi - Katılım İzleme - Kişi Yönetimi - Kişiselleştirme - Müşteri Adaylarını Besleme - Müşteri Adayı Dağıtımı - Müşteri Adayı Oluşturma - Müşteri Adayı Segmentasyonu - Müşteri Adayı Yakalama - Müşteri Adayı Yönetimi - Müşteri Veri Tabanı - Müşteri İzleme - Otomatik Çevirici - Pano - Paylaşılan Kişiler - Performans Metrikleri - Performans Yönetimi - Planlama - Proje Yönetimi - Randevu Planlama - Raporlama/Analiz - Satış Kanalı Yönetimi - Satış Raporları - Süreç/İş Akışı Otomasyonu - Tahmini Analiz - Third-Party Integrations - Veri İçe/Dışa Aktarma - Yorumlama/Notlar - Çok Kanallı Veri Toplama - Çok Kanallı İletişim - Çoklu Dil - Öncelik Belirleme - Özelleştirilebilir Şablonlar - Üyelik Yönetimi - İletişim Yönetimi - İş Birliği Araçları - İşlem Hattı Yönetimi - Şablon Yönetimi ... and 24 more features ## Integrations (28 total) - ActiveCampaign - Asterisk - Dropbox Business - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Mailchimp - Messenger - Meta for Business - Microsoft 365 ... and 13 more integrations ## Support Options - E-posta/Yardım Masası - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [CRM Programı](https://www.capterra.web.tr/directory/2/customer-relationship-management/software) ## İlgili Kategoriler - [CRM Programı](https://www.capterra.web.tr/directory/2/customer-relationship-management/software) - [Satış Gücü Otomasyonu](https://www.capterra.web.tr/directory/12/sales-force-automation/software) - [İletişim Yönetim Sistemi](https://www.capterra.web.tr/directory/30016/contact-management/software) - [Potansiyel Satış Yönetimi Yazılımı](https://www.capterra.web.tr/directory/30017/lead-management/software) - [Online CRM Programı Sistemi](https://www.capterra.web.tr/directory/30072/online-crm/software) ## Alternatifler 1. [Zoho CRM](https://www.capterra.web.tr/software/155928/zoho-crm) — 4.3/5 (6971 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.web.tr/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (989 reviews) 4. [EngageBay CRM](https://www.capterra.web.tr/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Pipedrive](https://www.capterra.web.tr/software/132666/pipedrive) — 4.5/5 (3049 reviews) ## İncelemeler ### "amoCRM the CRM of the networks and whatsapps" — 4.0/5 > **Victor Leonardo** | *29 Eylül 2022* | Yenilenebilir Ürünler ve Çevre | Recommendation rating: 8.0/10 > > **Artılar**: With amoCRM you can have multichannel communication. Whatsapp .with the integration with Facebook, and Messenger. etc Incorporation of the SaleBot, it is a very good tool, so as not to lose leads. > > **Eksileri**: Best technical support and assistance . I do not have the same feeling as in other applications, the care and online support. > > The integration in a platform, with the applications that in my area, are the most used when I do a MKT campaign If the MKT campaign is in the Facebook marketplace, 80% of the communication is through messenger, and amoCRM channels them, and even more so with Botsales, to pre-attend them. If the campaigns are through Facebookmeta, less traffic but more effective, I channel them to the pipe perfectly. The same if the campaign was with Google or Instagram. ----- ### "Cost-effective yet powerful CRM alternative" — 4.0/5 > **Matthew** | *26 Ocak 2021* | Otomotiv | Recommendation rating: 9.0/10 > > **Artılar**: This is the only CRM we found that integrated with Social Media messaging, which is the preferred communication medium for many of our customers. We used to have our team using Facebook messenger within our FB Business Manager page directly, but now we can have these Messenger interactions INSIDE our CRM and then bridge those conversations into texts and phone calls. The software is intuitive and its user interface is excellent. There are many Automotive-specific CRM tools out there, but they are all old and clunky compared to amoCRM. > > **Eksileri**: The integration with FB is treated as a "bot" on the FB side, even though we have real humans in our call center replying to customers via amoCRM. This means that a stricter set of rules is applied to our conversations from FB, and we've had the link shut down a couple times. It's still a great integration to have--especially considering that no other CRMs can do this. Also, the integration with Twilio is quite limited when it comes to outbound and inbound calls. I love the automatic call recording features, but we are not able to assign agent-specific numbers that customers can call back. It would be wonderful if we could have a mini-IVR inside amoCRM so that when customers call us back the routing could be more efficient. The smartphone app could be better too. > > This is a good company. They are new enough to not be tied to old technology, but old enough to know what they are doing. Their live chat support has been excellent for us as well. ----- ### "My experience trying to ask Kommo for help in serving a client who wants more than 100 licenses:" — 1.0/5 > **Pablo Rafael** | *12 Eylül 2023* | Bilgisayar Yazılımı | Recommendation rating: 0.0/10 > > **Artılar**: They integrate a bunch of tools but all are buggy, not intuitive and they dont support the clients > > **Eksileri**: I wrote to them by WhatsApp and in a rather rude way they sent me to the support chat. I wrote to the support chat and they sent me to this link for this meeting. I book the meeting canceling other commitments and they send me back to another department.All this to try to make my first sale of over 100 licenses under information that IS NOT in the 5 minute course that any 5 year old can get through.There comes a time when you have to say enough is enough to be stepped on, if this is how we are starting out, we are not going to end well.I have taken the name of every person who has served me in that manner to put as a review on every website where Kommo is mentioned, you are a disgrace. ----- ### "All-in-one CRM that shines for messenger-based sales" — 5.0/5 > **João Pedro** | *13 Ocak 2026* | Emlak | Recommendation rating: 8.0/10 > > **Artılar**: Kommo makes it really easy to manage leads and conversations in one place, especially when you’re working with WhatsApp/Instagram/other messengers. The pipeline + automation setup is straightforward, and it helps keep follow-ups consistent without losing context. > > **Eksileri**: Some configurations take time to get right (especially automations and integrations), and the learning curve can feel a bit steep at the beginning. A few areas could also be more intuitive for first-time users. > > Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact. It’s especially strong for teams that rely heavily on messaging to sell and support. ----- ### "Kommo has no secrets\!" — 4.0/5 > **Vigdalia** | *22 Mart 2024* | Yasal Hizmetler | Recommendation rating: 8.0/10 > > **Artılar**: I like that Kommo has everything in one tool, for instance: CRM, leads, sales, contacts, and so on.That's an advantage because I can manage all my tasks with it, and it also records all the information when serving clients so we can check it whenever we need it. > > **Eksileri**: One thing that I like least about Kommo is that I can't send voice messages through it, and that's a little annoying. > > I consider my experience to have been satisfactory overall so far. I would like to have the option to send voice messages in the future to feel more satisfied. ----- Page: 1 / 9\ İleri: [Next page](https://www.capterra.web.tr/software/120048/amocrm?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/120048/amocrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data