5 / 5 465 reviews

Who Uses This Software?

ShipStation is a web-based shipping software that was designed for the multi-channel merchant. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.

Average Ratings

465 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • ShipStation
  • Founded 2011

About This Software

Import, manage & ship your orders with ShipStation, the #1 choice of online sellers. We integrate with over 150 of the most popular marketplaces, shopping carts, & carriersplus, you can have as many selling channels & carriers as you need. With ShipStation you get: up to 40% off USPS rates & 29% off FedEx rates; the Branded Tracking Page & Returns Portal; customizable automation rules to prevent errors & cut your shipping time in half; an easy-to-use interface; a totally free 30 day trial!

  • 3PL
  • Air Shipping
  • Back Order Management
  • Barcoding / RFID
  • Bills of Lading
  • CRM
  • Catalog Management
  • Container Shipping
  • Container Tracking
  • Cost Tracking
  • Cross Docking
  • Custom Pricing Models
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Import / Export Management
  • Inventory Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Overview
  • Job Management
  • Kitting
  • Labor Management
  • Multi-Location
  • Ocean Shipping
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Parcel Shipping
  • Product Categorization
  • Purchase Order Management
  • Purchasing
  • Quotes / Estimates
  • Recurring Orders
  • Reorder Management
  • Returns Management
  • Sales Forecasting
  • Scheduling
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipment Tracking
  • Shipping Management
  • Special Order Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management

ShipStation Latest Reviews

Automatically translated. Show original review

Test your shipping software - they're not all made the same

5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I moved from and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Bad move!!! Pay extra for ShipStation from the start.

Pros: I've used ShipStation, ShippingEasy, ShipWorks,, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort. I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Cons: There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to or so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Automatically translated. Show original review

Shipstation is great software for the price, but it has its limitations

5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Pros: Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team. Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with. I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Cons: The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility. When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing. Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due. The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.