Genesis Chiropractic Software

Genesis Chiropractic Software

4.5 / 5 103 reviews

Who Uses This Software?

Both chiropractic clinics and solo practitioners. Our Enterprise solution is completely scalable, to suit any number of providers.

Average Ratings

103 reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Genesis Chiropractic Software & Billing
  • Founded 1997

About This Software

Genesis was designed with both patient relationship relationship management and practice profitability in mind. The software provides an ONC-certified scheduling, documentation, and billing solution -- a complete chiropractic EHR and practice management system that supports you in every aspect of your practice. You can automate the vast majority of tasks in all aspects of your practice, including patient relationship management, revenue cycle management, compliance and office management.

  • Appointment Management
  • Appointment Reminders
  • Billing & Invoicing
  • Billing Estimates
  • Charting
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Decision Support
  • E-Prescribing
  • E/M Coding
  • EHR Certified
  • EMR / EHR
  • HIPAA Compliant
  • HL7 Support
  • Handwriting Recognition
  • Insurance Eligibility Verification
  • Inventory Management
  • Meaningful Use Certified
  • Multi-Office
  • Multi-Physician
  • ONC-ATCB Certified
  • Order Entry
  • Outcome Assessments
  • Patient Account Management
  • Patient Billing
  • Patient Eligibility Checks
  • Patient Payment History
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Remittance Advice
  • SOAP Notes
  • Statements & Collections
  • Voice Recognition

Genesis Chiropractic Software Latest Reviews

Automatically translated. Show original review

The answer!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I looked at all the systems. Here is the difference. While the others are going to cloud base Genesis has been fine tuning their cloud for years and years. Do you have a team of people that are working for you everyday after you leave the office? Before you arrive at the office? If there is a problem, they are already fixing it before you know about it. I love it. In my humble opinion, Genesis is like Innate Intelligence of the Chiropractic Office it runs behind the scenes taking care of all the vital functions allowing your educated brain to focus on what you should be. (your people). Enuf said!

Pros: I love this cloud based software. I love the fact that I have a huge team on my side whom are experts in what they do from billing to software that works for you. They are available all the time and constantly monitoring your progress while they encourage you to utilize all the benefits of a big team. It has allowed our practice to get back into the business of taking care of people while lessening the overwhelming business end of practice. example: We have the time to update the bulletin boards and send out birthday wishes and hand written thank you cards again. All the little things we used to do that built our practice that we lost track of some how in the busy-ness of business.


Automatically translated. Show original review

Billing agency

1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.

Pros: Does have access to all the information I need.
Internet based is super so I can access the account from anywhere.

Cons: Not user friendly. Has its own verbiage that does not match industry standards or even your own training. This makes it cumbersome to find what i need. For instance, I need a month end report. Yours is called the A/R Money Transfer Type Report. But I don't go to reports-A/R for this report. I have to know to go to reports-reconciliations-month close-history-MTT. There are too many steps involved in processes. For a copy of an unmatched payment report I have to know to go to the picture at the bottom of the page, then do a control+a, then control+c, then paste into excel - but not just any paste - i have to paste special and text. Golly - just to get a working report? Too much information on the logs. I have to scroll and hunt to get to my last note because i have to get around extraneous information such as the address had the apt number updated, or the claim id number or it went from invalid to valid. Too much information that is not necessary in day to day operations. I would only need any of this if i had to research a problem.