--- description: RO Innovation, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RO Innovation Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Müşteri Referans Yönetimi Yazılımı](/directory/30679/customer-reference-management/software) > [RO Innovation](/software/129107/ro-enablement) # RO Innovation Canonical: https://www.capterra.web.tr/software/129107/ro-enablement Page: 1 / 2\ İleri: [Next page](https://www.capterra.web.tr/software/129107/ro-enablement?page=2) > En güçlü varlıklarınızdan, yani mutlu müşterilerden yararlanın. RO Innovation, işletmeniz için eksiksiz bir müşteri referansı yönetim paketine sahiptir. > > Verdict: Rated **4.2/5** by 19 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler RO Innovation Kullanıyor? Yüksek teknoloji, yazılım ve sağlık hizmetleri, finansal hizmet sektörleri ve çok daha fazla alanda faaliyet gösteren B2B şirketleri. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.2/5** | 19 İncelemeler | | Kullanım Kolaylığı | 3.9/5 | Based on overall reviews | | Müşteri Desteği | 4.4/5 | Based on overall reviews | | Paranızın Karşılığı | 4.0/5 | Based on overall reviews | | Özellikler | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Upland Software - **Location**: Austin, ABD - **Founded**: 2004 ## Commercial Context - **Başlangıç Fiyatı**: $10,00 - **Target Audience**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı - **Supported Languages**: İngilizce - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Andorra, Arnavutluk, Avusturya, Belarus, Belçika, Birleşik Krallık, Bosna-Hersek, Bulgaristan, Cebelitarık, Danimarka, Estonya, Faroe Adaları, Finlandiya, Fransa, Grönland, Guernsey, Hollanda, Hırvatistan and 34 more ## Özellikler - Arama/Filtreleme - CRM - CRM Integration - Destekçi Yönetimi - Etkinlik Panosu - Kampanya Yönetimi - Katılım İzleme - Kişi Yönetimi - Müşteri Veri Tabanı - Performans Yönetimi - ROI Tracking - Referans Kullanımı İzleme - Referans İsteme Otomasyonu - Ödül Yönetimi - İçerik Kitaplığı - İçerik Yönetimi - İş Akışı Yönetimi - İş Birliği Araçları ## Integrations (10 total) - Gainsight CS - HubSpot CRM - Influitive - Jive - MS Dynamics - Marketo Engage - Oracle Eloqua Marketing Automation - Salesforce Marketing Cloud Account Engagement - Salesforce Sales Cloud - SugarCRM ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği ## Category - [Müşteri Referans Yönetimi Yazılımı](https://www.capterra.web.tr/directory/30679/customer-reference-management/software) ## İlgili Kategoriler - [Müşteri Referans Yönetimi Yazılımı](https://www.capterra.web.tr/directory/30679/customer-reference-management/software) - [İçerik Pazarlama Yazılımı](https://www.capterra.web.tr/directory/30796/content-marketing/software) - [Savunuculuk Yazılımı](https://www.capterra.web.tr/directory/30956/advocacy/software) - [Satış Etkinleştirme Sistemi](https://www.capterra.web.tr/directory/30798/sales-enablement/software) ## Alternatifler 1. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (991 reviews) 2. [monday.com](https://www.capterra.web.tr/software/147657/monday-com) — 4.6/5 (6037 reviews) 3. [ReferenceEdge](https://www.capterra.web.tr/software/107201/referenceedge) — 4.7/5 (20 reviews) 4. [Impartner PRM](https://www.capterra.web.tr/software/120914/impartner-prm) — 4.4/5 (27 reviews) ## İncelemeler ### "Reference View has been a great too for me. I can keep track of" — 5.0/5 > **Sherry** | *6 Şubat 2018* | Bilgisayar Yazılımı | Recommendation rating: 10.0/10 > > **Artılar**: It helps me keep track of our advocates and match them to requests that are a good fit for them. It also allows me to protect them from overuse and recognize them for their contributions. We've grown our advocacy program a great deal over the last 3 years and I can't even imagine trying to do what we do out of a spreadsheet\! Now my information is very organized and it's pretty easy for me to pull the information I need out of it. The RO team is very responsive and easy to work with. > > **Eksileri**: There are a lot of features/fields that we don't use, so there's some clutter, but it's not a problem to work around it. > > I'm able to organize information about or advocates that allows me to match them to requests, protect them from overuse, reward and recognize them for their contributions. I've been able to report trends and the impact that our advocates are having on our bottom line. ----- ### "RO Innovation puts the entire company rolodex of customer advocates into the hands of every employee" — 5.0/5 > **Chuck** | *7 Şubat 2018* | Recommendation rating: 9.0/10 > > **Artılar**: I've used 3 different customer reference management platforms over the past 12 years and RO Innovation has proven to be the most impactful one for getting customer advocates into the sales teams hands. As an administrator, the simplicity of the platform allows the reference team to focus on curating new advocates vs. administrative tasks. The integration into Salesforce is a key part of the platform for sales users, giving them access to RO Innovation via a tool they already use daily. With a large sales team, this self service aspect is key. Overall, the responsiveness of RO Innovation employees is incredible and they are a valued partner. They also give back to the customer reference community by hosting a can't miss annual thought leadership conference. > > **Eksileri**: As my companies product lines evolve, I find myself tweaking the RO Innovation instance to include new dashboards, filter functionality and hosting training sessions. RO Innovation is not "a set it and forget it" platform. It has many capabilities and one has to be thoughtful of how RO Innovation can adapt to support new needs from your business. ----- ### "Decent starting point for young reference programs" — 2.0/5 > **Katie** | *6 Şubat 2018* | Bilgisayar Yazılımı | Recommendation rating: 5.0/10 > > **Artılar**: RO provides a nice framework for a company who is getting started with a reference program. The search functionality to search for customer and/or content by criteria such as use case, industry, key competitor, ex... is very helpful. > > **Eksileri**: Admin reporting requires a bit of manual attention before it is useful. Email notifications triggered by the system are a poor user experience. > > We are not using the content/spotlight features, although I wish we were. Without leveraging this functionality, I am not sure that the software is worth its cost. It is helpful to organize and track reference notes, but reporting is challenging. ----- ### "Best in class, but needs work." — 4.0/5 > **Doğrulanmış Yorumcu** | *31 Ekim 2018* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 8.0/10 > > **Artılar**: RO Enablement is the best in class reference management platform available. Full featured, flexible, and many, many options. RO has options for not only reference management, but Content (Marketing Asset) sharing, and sales ennoblement tools. > > **Eksileri**: Does not live up to the sales pitch in many areas. The User interface is dated (even the new Responsive design). Reporting is clunky. Total lack of modern "Dashboard" views. ----- ### "RO Innovation is an excellent customer advocacy tool that I use daily" — 5.0/5 > **Amy** | *7 Şubat 2018* | Bilgisayar ve Ağ Güvenliği | Recommendation rating: 10.0/10 > > **Artılar**: Ease of use and for both the advocacy team and sales team. Easy to find out who the contact person is an what they have done. Great for tracking > > **Eksileri**: Not as easy to build custom requests on the fly. But the engineering team is awesome and will help build your request and meet your needs > > Finding reference customers ----- Page: 1 / 2\ İleri: [Next page](https://www.capterra.web.tr/software/129107/ro-enablement?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/129107/ro-enablement) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data