--- description: Helpjuice, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helpjuice Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Bilgi Yönetim Yazılımları](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice) # Helpjuice Canonical: https://www.capterra.web.tr/software/130533/helpjuice Page: 1 / 5\ İleri: [Next page](https://www.capterra.web.tr/software/130533/helpjuice?page=2) > Destek ihtiyacını azaltmak için tasarlanmış bilgi tabanı yazılımı. Tamamen markalaştırılabilir; analiz, anında akıllı arama, birden fazla dil özelliklerini içerir > > Verdict: Rated **4.7/5** by 102 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Helpjuice Kullanıyor? Yeni startup’lardan Fortune 500 şirketlerine kadar binlerce müşteri bilgi tabanlarını güçlendirmek için Helpjuice’a güveniyor. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.7/5** | 102 İncelemeler | | Kullanım Kolaylığı | 4.6/5 | Based on overall reviews | | Müşteri Desteği | 4.8/5 | Based on overall reviews | | Paranızın Karşılığı | 4.7/5 | Based on overall reviews | | Özellikler | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Helpjuice - **Founded**: 2011 ## Commercial Context - **Başlangıç Fiyatı**: $120,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Windows (On-Premise), Linux (On-Premise), Chromebook (Masaüstü) - **Supported Languages**: İngilizce - **Available Countries**: Afganistan, Almanya, Amerika Birleşik Devletleri, Andorra, Angola, Arjantin, Arnavutluk, Avustralya, Avusturya, Azerbaycan, Bahreyn, Bangladeş, Belarus, Belçika, Benin, Birleşik Arap Emirlikleri, Birleşik Krallık, Bosna-Hersek, Botsvana, Brezilya and 143 more ## Özellikler - Anketler ve Geribildirim - Arama/Filtreleme - Belge Yönetimi - Bilgi Bankası Yönetimi - Bilgi Yönetimi - Catalog Management - Discussions/Forums - Erişim Denetimleri/İzinleri - Geri Bildirim Yönetimi - Kullanıcı Yönetimi - Metin Düzenleme - Raporlama ve İstatistikler - Raporlama/Analiz - SEO Yönetimi - Self Servis Portal - Tam Metin Arama - Third-Party Integrations - Uyarılar/Bildirimler - Zengin Metin Düzenleyicisi - Çoklu Dil - Özelleştirilebilir Markalama - Özelleştirilebilir Şablonlar - İçerik Yönetimi - İş Birliği Araçları ## Integrations (16 total) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... and 1 more integrations ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Bilgi Yönetim Yazılımları](https://www.capterra.web.tr/directory/30094/knowledge-management/software) ## İlgili Kategoriler - [Bilgi Yönetim Yazılımları](https://www.capterra.web.tr/directory/30094/knowledge-management/software) - [Knowledge Base Yazılımı](https://www.capterra.web.tr/directory/32454/knowledge-base/software) - [İntranet Yazılımı](https://www.capterra.web.tr/directory/31015/intranet/software) ## Alternatifler 1. [Freshservice](https://www.capterra.web.tr/software/132997/freshservice) — 4.5/5 (720 reviews) 2. [Freshdesk](https://www.capterra.web.tr/software/124981/freshdesk) — 4.5/5 (3434 reviews) 3. [Zoho Desk](https://www.capterra.web.tr/software/169505/zoho-desk) — 4.5/5 (2212 reviews) 4. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1783 reviews) ## İncelemeler ### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5 > **Dan** | *12 Eylül 2022* | Toptan | Recommendation rating: 10.0/10 > > **Artılar**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times. > > **Eksileri**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements. > > The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable. ----- ### "Worth the squeeze" — 5.0/5 > **Tommy** | *21 Temmuz 2025* | Bilgisayar Yazılımı | Recommendation rating: 10.0/10 > > **Artılar**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary. > > **Eksileri**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features. > > Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success. ----- ### "HelpJuice is the one solution the fits all sizes" — 3.0/5 > **Caine** | *19 Temmuz 2021* | Tüketici Elektroniği | Recommendation rating: 9.0/10 > > **Artılar**: So many features, some we did not even know were possible > > **Eksileri**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it > > So far so good, love our new help center and love the future I see using HelpJuice here at Pura ----- ### "Helpjuice, great support, flexible platform" — 4.0/5 > **Colin** | *8 Aralık 2024* | Pazarlama ve Reklamcılık | Recommendation rating: 8.0/10 > > **Artılar**: Great support and feedback into the roadmap. We made a few feature requests that were added within a few months which was great. Editor is really flexible and the access control you get on pages is great too. > > **Eksileri**: The design of our help center looks a little basic and dated, not sure if that's just us or the platform. > > Really positive, the pricing structure is great for small businesses and the product is really flexible. ----- ### "Helpjuice review" — 5.0/5 > **Doğrulanmış Yorumcu** | *22 Haziran 2022* | Telekomünikasyon | Recommendation rating: 10.0/10 > > **Artılar**: We use our KB to help the call center agents follow processes and answer questions the customers may have. With Helpjuice, it has been a lot easier for the agents to navigate and find the information they need the first time. Editors can make one article and allow specific sections to be seen by the correct channels. > > **Eksileri**: Zendesk integration and Chrome extension needs to be updated. ----- Page: 1 / 5\ İleri: [Next page](https://www.capterra.web.tr/software/130533/helpjuice?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/130533/helpjuice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data