--- description: Helpjuice, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helpjuice Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Bilgi Yönetim Yazılımları](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice) # Helpjuice Canonical: https://www.capterra.web.tr/software/130533/helpjuice Page: 1 / 5\ İleri: [Next page](https://www.capterra.web.tr/software/130533/helpjuice?page=2) > Destek ihtiyacını azaltmak için tasarlanmış bilgi tabanı yazılımı. Tamamen markalaştırılabilir; analiz, anında akıllı arama, birden fazla dil özelliklerini içerir > > Verdict: Rated **4.7/5** by 104 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Helpjuice Kullanıyor? Yeni startup’lardan Fortune 500 şirketlerine kadar binlerce müşteri bilgi tabanlarını güçlendirmek için Helpjuice’a güveniyor. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.7/5** | 104 İncelemeler | | Kullanım Kolaylığı | 4.6/5 | Based on overall reviews | | Müşteri Desteği | 4.8/5 | Based on overall reviews | | Paranızın Karşılığı | 4.7/5 | Based on overall reviews | | Özellikler | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Helpjuice - **Founded**: 2011 ## Commercial Context - **Başlangıç Fiyatı**: $120,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Windows (On-Premise), Linux (On-Premise), Chromebook (Masaüstü) - **Supported Languages**: İngilizce - **Available Countries**: Afganistan, Almanya, Amerika Birleşik Devletleri, Andorra, Angola, Arjantin, Arnavutluk, Avustralya, Avusturya, Azerbaycan, Bahreyn, Bangladeş, Belarus, Belçika, Benin, Birleşik Arap Emirlikleri, Birleşik Krallık, Bosna-Hersek, Botsvana, Brezilya and 143 more ## Özellikler - Anketler ve Geribildirim - Arama/Filtreleme - Belge Yönetimi - Bilgi Bankası Yönetimi - Bilgi Yönetimi - Catalog Management - Discussions/Forums - Erişim Denetimleri/İzinleri - Geri Bildirim Yönetimi - Kullanıcı Yönetimi - Metin Düzenleme - Raporlama ve İstatistikler - Raporlama/Analiz - SEO Yönetimi - Self Servis Portal - Tam Metin Arama - Third-Party Integrations - Uyarılar/Bildirimler - Zengin Metin Düzenleyicisi - Çoklu Dil - Özelleştirilebilir Markalama - Özelleştirilebilir Şablonlar - İçerik Yönetimi - İş Birliği Araçları ## Integrations (16 total) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... and 1 more integrations ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Bilgi Yönetim Yazılımları](https://www.capterra.web.tr/directory/30094/knowledge-management/software) ## İlgili Kategoriler - [Bilgi Yönetim Yazılımları](https://www.capterra.web.tr/directory/30094/knowledge-management/software) - [Knowledge Base Yazılımı](https://www.capterra.web.tr/directory/32454/knowledge-base/software) - [İntranet Yazılımı](https://www.capterra.web.tr/directory/31015/intranet/software) ## Alternatifler 1. [Freshservice](https://www.capterra.web.tr/software/132997/freshservice) — 4.5/5 (753 reviews) 2. [Freshdesk](https://www.capterra.web.tr/software/124981/freshdesk) — 4.5/5 (3460 reviews) 3. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1786 reviews) 4. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4083 reviews) 5. [Zoho Desk](https://www.capterra.web.tr/software/169505/zoho-desk) — 4.5/5 (2213 reviews) ## İncelemeler ### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5 > **Dan** | *12 Eylül 2022* | Toptan | Recommendation rating: 10.0/10 > > **Artılar**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times. > > **Eksileri**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements. > > The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable. ----- ### "Easy to use and feature packed. All at a very Reasonable Price" — 5.0/5 > **Kevin** | *4 Haziran 2026* | Biyoteknoloji | Recommendation rating: 9.0/10 > > **Artılar**: The platform is very user-friendly and easy to use. The UX and article editor are very intuitive. The ability to add accordions, tabs, and decision trees without any coding knowledge is a big plus. The price is very reasonable for the amount of features available. The platform gives you access to the entire HTML, CSS, and Javascript which allows for endless customization. > > **Eksileri**: The auto-save feature is a nice-to-have; however, I find it can be a bit slow to detect changes. Sometimes it does not detect minor changes. The visual editor function for website customization is a bit clunky. ----- ### "HelpJuice is the one solution the fits all sizes" — 3.0/5 > **Caine** | *19 Temmuz 2021* | Tüketici Elektroniği | Recommendation rating: 9.0/10 > > **Artılar**: So many features, some we did not even know were possible > > **Eksileri**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it > > So far so good, love our new help center and love the future I see using HelpJuice here at Pura ----- ### "The Basics Are Great" — 4.0/5 > **Megan** | *16 Haziran 2026* | Mobilya | Recommendation rating: 7.0/10 > > **Artılar**: Helpjuice makes it fairly easy for new staff to get started making and publishing articles. The support is responsive. > > **Eksileri**: Tools for managing and organizing the knowledge base are limited. As we use our knowledge base to manage internal resources for multiple groups, not being able to "view as" a user from those groups is also limiting. Options to customize seem unlimited, but you need to have a clear idea of what you want. ----- ### "Worth the squeeze" — 5.0/5 > **Tommy** | *21 Temmuz 2025* | Bilgisayar Yazılımı | Recommendation rating: 10.0/10 > > **Artılar**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary. > > **Eksileri**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features. > > Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success. ----- Page: 1 / 5\ İleri: [Next page](https://www.capterra.web.tr/software/130533/helpjuice?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/130533/helpjuice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data