---
description: Survicate, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
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title: Survicate Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Anket Oluşturma Programı](/directory/30092/survey/software) > [Survicate](/software/132914/survicate)

# Survicate

Canonical: https://www.capterra.web.tr/software/132914/survicate

Page: 1 / 5\
İleri: [Next page](https://www.capterra.web.tr/software/132914/survicate?page=2)

> Memnuniyeti artırma ve daha iyi ürünler oluşturma amacıyla tüm dijital temas noktalarında sürekli müşteri geri bildirimi alın.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler Survicate Kullanıyor?

Müşteri geri bildirimine değer veren ve büyümeyi desteklemek için bundan yararlanan müşteri merkezli işletmeler.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.6/5** | 99 İncelemeler |
| Kullanım Kolaylığı | 4.7/5 | Based on overall reviews |
| Müşteri Desteği | 4.8/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.3/5 | Based on overall reviews |
| Özellikler | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Survicate
- **Location**: Warsaw, Polonya
- **Founded**: 2013

## Commercial Context

- **Başlangıç Fiyatı**: $0,00
- **Pricing model**:  (Free version available) (Ücretsiz Deneme)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Lehçe, İngilizce
- **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 209 more

## Özellikler

- A/B Testing
- Anket Oluşturucu
- Anket/Yoklama Yönetimi
- Anketler ve Geribildirim
- Anonim Geri Bildirim
- Atlama Mantığı
- Birden Çok Soru Türü
- CSAT Müşteri Memnuniyeti Anketi Yapısı
- Destekçi Yönetimi
- Duygu Analizi
- Dönüşüm İzleme
- Eğilim Analizi
- Form Oluşturma ve Tasarımı
- Geri Bildirim Yönetimi
- Görsel Analizler
- Kampanya Yönetimi
- Kullanıcı Araştırması Analizi
- Kullanım İzleme/Analizi
- Live Results Sharing
- Müşteri Deneyimi Yönetimi
- Müşteri Katılımı
- Müşteri Segmentasyonu
- Müşterilerin NPS'si (Net Promosyoncu Puanı)
- NPS Anketi Yapısı
- Nabız Yoklama Anketleri
- Olumsuz Geri Bildirim Yönetimi
- Pano
- Performans Metrikleri
- Raporlama ve İstatistikler
- Raporlama/Analiz
- Real-Time Analytics
- Real-Time Reporting
- Segmentasyon
- Soru Dalı Oluşturma
- Soru Kitaplığı
- Sürekli Geri Bildirim
- Sürükle ve Bırak
- URL Özelleştirme
- Uyarılar/Bildirimler
- Veri Görselleştirme
- Workflow Automation
- Yanıt Yönetimi
- Çevrimiçi Yoklama
- Çok Kanallı Dağıtım
- Çok Kanallı İletişim
- Özelleştirilebilir Sorular
- Özelleştirilebilir Şablonlar
- İnceleme Bildirimi
- İnceleme İzleme
- İşe Alım Süreci

... and 6 more features

## Integrations (66 total)

- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drift
- Drip

... and 51 more integrations

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- Sohbet

## Category

- [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software)

## İlgili Kategoriler

- [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software)
- [Form Otomasyon Yazılımı](https://www.capterra.web.tr/directory/10023/forms-automation/software)
- [Müşteri Başarısı Yazılımı](https://www.capterra.web.tr/directory/30961/customer-success/software)
- [Müşteri Memnuniyeti Yazılımı](https://www.capterra.web.tr/directory/30541/customer-satisfaction/software)
- [Net Tavsiye Skoru Programı](https://www.capterra.web.tr/directory/32075/nps/software)

## Alternatifler

1. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [SurveyMonkey](https://www.capterra.web.tr/software/32728/surveymonkey) — 4.6/5 (10513 reviews)
3. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2928 reviews)
4. [monday AI Work Platform](https://www.capterra.web.tr/software/147657/monday-com) — 4.6/5 (6123 reviews)
5. [CustomerHero](https://www.capterra.web.tr/software/153472/startquestion) — 4.9/5 (175 reviews)

## İncelemeler

### "Happy to meet with Survicate" — 5.0/5

> **Harun** | *15 Kasım 2025* | Perakende | Recommendation rating: 10.0/10
> 
> **Artılar**: Definitely deserves it cost. Easy to use good connection with Salesforce and also easy yo customize.
> 
> **Eksileri**: Can have salesforce app to connect with Salesforce. Also it would be good if it has link shortening option.
> 
> It was easy to use and easy to connect with Salesforce. Support team is very responsive i was able to get help whenever I neeeded.

-----

### "10/10 for Survicate" — 5.0/5

> **Charlotte** | *11 Eylül 2024* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10
> 
> **Artılar**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. 
It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace.
> 
> **Eksileri**: I haven't come across anything that I've not been happy with or found a workaround for.
> 
> We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful.

-----

### "Survicate integrates well within our marketing efforts" — 5.0/5

> **Sandra** | *21 Ekim 2024* | Hastane ve Sağlık Hizmetleri | Recommendation rating: 9.0/10
> 
> **Artılar**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy.
> 
> **Eksileri**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.

Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs.
> 
> I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access.

-----

### "Feedback one year later" — 3.0/5

> **Doğrulanmış Yorumcu** | *28 Kasım 2018* | Yiyecek Üretimi | Recommendation rating: 5.0/10
> 
> **Artılar**: Reactivity of support
Design to build survey \> easy
> 
> **Eksileri**: No synchronisation with our CRM at the begining
Some small bugs

-----

### "AI Driven Customer Feedback" — 5.0/5

> **Graeme** | *22 Ekim 2024* | Sigorta | Recommendation rating: 9.0/10
> 
> **Artılar**: The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.
> 
> **Eksileri**: I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team.
> 
> The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost.

-----

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## Links

- [View on Capterra](https://www.capterra.web.tr/software/132914/survicate)

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