4.5 / 5 136 reviews

Who Uses This Software?

Orderhive is suitable for retailers across the globe who are looking to streamline and automate inventory and order processes.

Average Ratings

136 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • OpenXcell Technolabs
  • http://www.orderhive.com
  • Founded 2013

About This Software

Orderhive is a simple, yet powerful inventory management software for online retailers. Automate inventory update across channels like Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce,etc. Streamline fulfillment with Orderhive's integration with Amazon FBA & Multichannel Fulfillment. Print labels and track packages of USPS, UPS, FedEx, DHL, etc. within Orderhive with a few clicks. Manage drop shipping, wholesale orders, purchases, payments, shipment tracking, & much more with ease.

  • 3PL Management
  • Back Order Management
  • Barcoding / RFID
  • Catalog Management
  • Category Customization
  • Channel Management
  • Cost Tracking
  • Custom Pricing Models
  • Demand Planning
  • Electronic Data Interchange
  • Import / Export Management
  • Inventory Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Location Control
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Picking / Kitting
  • Product Categorization
  • Purchase Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Recurring Orders
  • Reorder Management
  • Returns Management
  • Sales & Operations Planning
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Special Order Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Transportation Management
  • Warehouse Management

Orderhive Latest Reviews

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Excellent! I have tried many of the others and this is by far superior in every way!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Daily sales summary report emails are great! Love the inventory capabilities. Not too complicated and utilizes bundling/kitting of products. Can integrate Xero. Instant pushing of updates to eBay, no time delay at all. Great, friendly and timely responses from customer service which are available nearly 24/7. Price is perfect. Lots and lots of features.

Pros: First would have to be the customer service as it is second to none. They are quick and clear to answer your query and fast to fix any bug. They also take onboard your suggestions for any improvement. Secondly I love the product and bundle functionality. It is very precise and you can accurately account for all inventory so you don't over sell and get the correct numbers. Thirdly I love how updates on inventory are instantly updated to eBay. This is very important as my previous software I would use would often update within 10 minutes frequently causing me to over sell a bit. Orderhive DOES NOT HAVE THIS PROBLEM! I also like the ease of use or the depth of functionality. If your a new user and want to get up and running quickly you can do this with OrderHive and when your a confident user you can start to dive into the other functionality to make your ecosystem of eccomerce software a much richer experience saving you even more time. Summing up, this software has it all and believe me I have looked. The price is right, the interface is vibrant and uncluttered and intuitive. Nothing but praise for OrderHive. Well done guys!

Cons: This might sound picky but I don't like the fact I can't order the current sales by order value. They have an "Old View" which you can switch to which will let you do this but not under the "New View". When I brought this up with OrderHive they said they would talk to their technicians to see what they can do.(I anticipate this will be updated soon). Can't ask for more. I don't like that I can't set the inventory levels to be pushed to eBay. This is helpful for selling limits. They offered a work around for this which is setting a second warehouse and only having the amount of stock available in that warehouse that you want pushed. This fixes the problem but is slightly double handling though not too much bother. Im struggling to think of anything else I "Like Least".

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Good Price, Very Slow and Technical Glitches

4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive.
Positive is also that it supports Multi-Currency and shows the customers country in the order overview.
Support replies usually within the day via email or skype.

Cons: When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page.
And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order.
What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view.
If you want to get your customized features, you have to pay one year in advance.
Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already.
After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet.
The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive.
We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.