4.5 / 5 27 reviews

Who Uses This Software?

47,000 customers rely on WEBLEET to manage their vehicles, streamline job dispatch, increase driver efficiency on the road, improve service response times and customer satisfaction.

Average Ratings

27 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 3.5 / 5
  • 3.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • TomTom Telematics
  • Founded 1991

About This Software

49,000 TomTom WEBFLEET customers improve efficiencies, reduce mobile workforce costs and liability with GPS vehicle tracking, seamless dispatching, driver centric navigation and reporting. Integrated with hundreds of 3rd party dispatching and route optimization solutions; instantly dispatch orders to the TomTom PRO navigation device. Drivers simply accept jobs and begin navigating with live traffic. No more mistakes or time wasted on the phone. Manage every vehicle and order from any device.

  • Accident Tracking
  • Billing & Invoicing
  • Carrier Management
  • Client Management
  • Commission Management
  • Computer Aided Dispatch
  • Customer Database
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Emergency Dispatch
  • Fleet / Equipment Management
  • Fleet Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Load Management
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Order Management
  • Parts Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

TomTom WEBFLEET Latest Reviews

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Would not buy again.

2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Since day one, we have not been able to program a custom report for our needs to verify payroll hours. The software is very complicated to use compared to our old GPS software. I've had several dispatchers and office managers since we began using this system, and ALL of them have trouble with the software and have to call TomTom for help to setup basic components of the software. We have frequent issues with the hardware that require repeated trips to the local installers. One or two vehicles is constantly not reporting properly. We get nuisance reports of "vehicle being towed". Etc. I absolutely regret purchasing this GPS system. Our previous system was much more user friendly, we could customize the reports, and I used it every day. I hardly look at TomTom because it does not quickly give me the data I need.

Pros: Driver safety info.

Cons: Too complicated, difficult to setup. Unable to create the custom reports that we really need and used to review on a daily and weekly basis. It's more difficult to drill down and see basic information, routes etc. All users in my office complain about this software system and do not like it. Frequent hardware and installation issues, and the local service rep is awful.

Automatically translated. Show original review

Fantastic product BUJT with really pathetic support lacking knowledge about its own product

4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: Overall the product does exactly what it says it does - track your vehicles. In addition to that it is one of the few products that based on tracking of over 20,000 km when I look at the Tom Tom software odometer reading of any of my vehicles it is usually 50 km or less than the actual reading of the vehicle. If you know anything about GPS software packages that's impressive and it also means that the inbuilt service reminders of any type can also be trusted without question. Powerful stuff.

Cons: Tom Tom would have to have one of the most rediculously poor support systems of any company that I have ever been involved with. In fact worse than an Australian Telco and thats saying something. Not only are they slow in their responses often taking several days, but they are often wrong too. Sadly bad enough to bring their overall rating down to below average.