--- description: Smartsupp, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsupp Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Canlı Sohbet Sistemi](/directory/30797/live-chat/software) > [Smartsupp](/software/136251/smartsupp-live-chat) # Smartsupp Canonical: https://www.capterra.web.tr/software/136251/smartsupp-live-chat Page: 1 / 15\ İleri: [Next page](https://www.capterra.web.tr/software/136251/smartsupp-live-chat?page=2) > Etkileşimli e-ticaret ile çevrimiçi satışlarınızı artırın. Smartsupp uygun fiyatlı canlı sohbet, sohbet robotları ve video kayıtları sunar. > > Verdict: Rated **4.6/5** by 343 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Smartsupp Kullanıyor? Smartsupp; canlı sohbet, sohbet robotları ve video kayıtlarını birleştiren kişisel çevrimiçi alışveriş asistanınızdır. Etkileşim yoluyla satışları artırır ve web mağazası ziyaretçilerini sadık müşterilere dönüştürmenize yardımcı olur. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.6/5** | 343 İncelemeler | | Kullanım Kolaylığı | 4.8/5 | Based on overall reviews | | Müşteri Desteği | 4.5/5 | Based on overall reviews | | Paranızın Karşılığı | 4.4/5 | Based on overall reviews | | Özellikler | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Smartsupp - **Location**: Brno, Çekya - **Founded**: 2013 ## Commercial Context - **Başlangıç Fiyatı**: $17,00 - **Pricing model**: (Free version available) (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Android (Mobil), iPhone (Mobil), iPad (Mobil) - **Supported Languages**: Almanca, Danca, Felemenkçe, Fransızca, Lehçe, Macarca, Rusça, Çekçe, İngilizce, İspanyolca, İtalyanca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Andorra, Arnavutluk, Avustralya, Avusturya, Belarus, Belçika, Birleşik Krallık, Bosna-Hersek, Brezilya, Bulgaristan, Cebelitarık, Danimarka, Estonya, Faroe Adaları, Finlandiya, Fransa, Grönland, Guernsey and 41 more ## Özellikler - AI Copilot - Aktarımlar/Yönlendirme - Alerts/Escalation - Anketler ve Geribildirim - Autoresponders - Bilgi Bankası Yönetimi - Canlı Sohbet - Coğrafi Hedefleme - Deşifre Metin/Sohbet Geçmişi - Doğal Dil İşleme - Etkileşim İzleme - Gerçek Zamanlı Tüketiciyle Yüz Yüze Sohbet - Kodsuz Geliştirme - Konuşma Zekası - Kuyruk Yönetimi - Mobil Erişim - Müşteri Adayı Yeterliliği - Müşteri Desteği - Müşteri Geçmişi - Müşteri Veri Tabanı - Otomatik Yanıtlar - Otomatik Yönlendirme - Proaktif Sohbet - Raporlama ve İstatistikler - Raporlama/Analiz - Sohbet Robotu - Sohbet/Mesajlaşma - Third-Party Integrations - Yapay Zeka/Makine Öğrenmesi - Çevrimdışı Form - Çok Kanallı İletişim - Çoklu Dil - Önceden Yapılandırılmış Bot - Özelleştirilebilir Markalama ## Integrations (21 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Drupal - Google Analytics 360 - Instapage - Jimdo - Joomla - Lightspeed Retail - OpenCart - PrestaShop - QuickSilk - Shopify - Shoplo - Squarespace ... and 6 more integrations ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Sohbet ## Category - [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software) ## İlgili Kategoriler - [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software) - [Müşteri Hizmetleri Yazılımı](https://www.capterra.web.tr/directory/22/customer-service/software) - [Müşteri Destek Yazılımı](https://www.capterra.web.tr/directory/32315/customer-support/software) - [Chatbot Yazılımı](https://www.capterra.web.tr/directory/32448/chatbot/software) - [Müşteri İletişim Yönetimi Yazılımı](https://www.capterra.web.tr/directory/31002/customer-communications-management/software) ## Alternatifler 1. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1783 reviews) 2. [Tidio](https://www.capterra.web.tr/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [Zoho Desk](https://www.capterra.web.tr/software/169505/zoho-desk) — 4.5/5 (2212 reviews) 5. [Sprinklr](https://www.capterra.web.tr/software/131274/sprinklr-platform) — 4.3/5 (91 reviews) ## İncelemeler ### "i approve of the ease of use of this app\!" — 5.0/5 > **Danny** | *7 Haziran 2023* | Eğlence | Recommendation rating: 10.0/10 > > **Artılar**: the ease of implementation\! the way this app is so awesome in design and scope\! it trumps all competition in it's attempts to satisfy every need and want\! > > **Eksileri**: the free plan was too limited\! i wish i had the funds to make smatsupp free for everyone\! i would single handedly pay millions if i had it. to gift anyone full access, forever\! > > excellent service\! this app is awesome\! the epitome of cool\! ----- ### "Fantastic live chat service" — 5.0/5 > **Doğrulanmış Yorumcu** | *23 Eylül 2021* | İş Malzemeleri ve Ekipmanları | Recommendation rating: 9.0/10 > > **Artılar**: Of course, the free account version may be the best one out there. The plan is limited to 100 chats per month, but users should be able to gauge any ROI by that point to justify increasing their plan (which is very reasonable compared to other chat services). Conversations work great\! Since it is a browser-based chat, set-up time for multiple CSR's was very low. Detailed visitor information is a fantastic feature as well. Automatic messaging also helps spur conversation when visitors land on certain pages, etc. > > **Eksileri**: Some of the UI and settings can sometimes be wonky. Compared to other chats, there are far fewer features that can be utilized, making it more of a bare-bones chat to use (which isn't really a bad thing). Their company is based in Europe, so you need to keep that in mind when using their customer support. > > We use Smartsupp for two separate domain websites. Mainly, we wanted to use a live chat to provide additional support for people browsing our site. It so far has far exceeded our expectations. Within the first week, we helped facilitate nearly a dozen orders and interacted with over 100 people on both of our websites. ----- ### "Got to exspensive" — 3.0/5 > **Stephan** | *18 Nisan 2023* | Balıkçılık | Recommendation rating: 1.0/10 > > **Artılar**: I like that you can close a sale on the go mobile > > **Eksileri**: When i started it was 15 dollars now it is almost double making it very unafforable for most south africans. > > We are solving communication issues ----- ### "Good software, but the pricing structure does not always apply to us" — 5.0/5 > **Marc** | *6 Mart 2023* | Tüketici Ürünleri | Recommendation rating: 9.0/10 > > **Artılar**: Pretty simple to use. You get the necessary steps quickly. > > **Eksileri**: A renewed Magento Module would be nice, as it would help people to use it without trying to implement code into CMS > > We are happy the way it works.. Not much to complain ----- ### "3 in 1 program - it's great if it's possible with you" — 5.0/5 > **Krystian** | *8 Eylül 2019* | Demiryolu Üretimi | Recommendation rating: 10.0/10 > > **Artılar**: I like statistics, customer search image, it gives us the opportunity to improve our ads and in particular the information that the customer needs about a given production so that he can read in detail and know what he is buying. > > **Eksileri**: Everything is fine and I have no objections to the program and its work. > > The program is well-worked intuitive as well as simple to use and in settings, anyone who has ever been in contact with these types of programs will be able to handle it without any problem. However, I would like to ask you about the possibilities and future integration in this program ????. That is why I will ask the question as in the title of the opinion. Is it possible for Smartsupp live chat to have additional calling options, e.g. callpage.io, we also have it in use, and pop-up messages, now marketing number 1, it works well with us. That is why we would like to have such a platform so that everything is in one place so as not to litter the website and not slow down the operation on the web. ?? ----- Page: 1 / 15\ İleri: [Next page](https://www.capterra.web.tr/software/136251/smartsupp-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/136251/smartsupp-live-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data