--- description: Channels, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Channels Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Ticari Telefon Sistemleri](/directory/31101/business-phone-systems/software) > [Channels](/software/141537/crazy-call) # Channels Canonical: https://www.capterra.web.tr/software/141537/crazy-call Page: 1 / 3\ İleri: [Next page](https://www.capterra.web.tr/software/141537/crazy-call?page=2) > Channels, siz ve müşterileriniz için diğer pek çok özelliğin yanı sıra ücretsiz Web aramaları sunan veri odaklı bir iş telefonu sistemidir. > > Verdict: Rated **4.8/5** by 36 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Channels Kullanıyor? Channels, müşteri hizmetleri ekipleri, e-ticaret mağazaları ve çevrimiçi işletmeler için boyutlarından veya sektörlerinden bağımsız olarak tasarlanmıştır. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.8/5** | 36 İncelemeler | | Kullanım Kolaylığı | 4.7/5 | Based on overall reviews | | Müşteri Desteği | 5.0/5 | Based on overall reviews | | Paranızın Karşılığı | 4.9/5 | Based on overall reviews | | Özellikler | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: CrazyCall - **Founded**: 2014 ## Commercial Context - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil) - **Supported Languages**: İngilizce, İspanyolca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Arjantin, Avustralya, Avusturya, Belçika, Birleşik Krallık, Bolivya, Bosna-Hersek, Brezilya, Bulgaristan, Danimarka, Dominik Cumhuriyeti, Ekvador, Estonya, Filipinler, Finlandiya, Fransa, Hindistan, Hollanda and 21 more ## Özellikler - Arama Aktarma - Arama Değerlendirme - Arama Günlüğü - Arama Kaydı - Arama Komut Dosyası - Arama Listesi Yönetimi - Arama Raporlama - Arama Yönlendirme - Arama İzleme - Arama İzleme - Bilgisayar Telefon Entegrasyonu - Birden Çok Komut Dosyası - CRM - Canlı Sohbet - Erişim Denetimleri/İzinleri - Etkinlik Panosu - Etkinlik İzleme - Geri Arama Planlama - Görüntülü Konferans - Halka Grupları - Hesap Yönetimi - IVR - Kampanya Yönetimi - Kişi Yönetimi - Konferans - Kullanım İzleme/Analizi - Kuyruk Yönetimi - Müşteri Katılımı - Otomatik Çağrı Dağıtımı - PBX - Raporlama/Analiz - Rol Tabanlı İzinler - SIP (Oturum Başlatma Protokolü) Trunking (Bağlantısı) - Sesli Mesaj - Softphone (Yazılım Tabanlı Telefon) - Telefon Tuşu Girdisi - Third-Party Integrations - Uyarılar/Bildirimler - VoIP - Çağrı Merkezi Yönetimi - Özelleştirilebilir Raporlar - İş Birliği Araçları - İşe Alım Süreci ## Integrations (7 total) - Adobe Commerce - HubSpot CRM - Make - Pipedrive - Shopify - Zapier - Zendesk Suite ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Ticari Telefon Sistemleri](https://www.capterra.web.tr/directory/31101/business-phone-systems/software) ## İlgili Kategoriler - [Ticari Telefon Sistemleri](https://www.capterra.web.tr/directory/31101/business-phone-systems/software) - [Telefon Yazılımı](https://www.capterra.web.tr/directory/30084/telephony/software) - [İnteraktif Sesli Yanıt Programı](https://www.capterra.web.tr/directory/30231/ivr/software) - [Müşteri Başarısı Yazılımı](https://www.capterra.web.tr/directory/30961/customer-success/software) - [Uzaktan Çalışma Yazılımı](https://www.capterra.web.tr/directory/31855/remote-work/software) ## Alternatifler 1. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [Zoho Desk](https://www.capterra.web.tr/software/169505/zoho-desk) — 4.5/5 (2211 reviews) 5. [Agile CRM](https://www.capterra.web.tr/software/135148/agile-crm) — 4.1/5 (524 reviews) ## İncelemeler ### "Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch" — 5.0/5 > **Konstantinos** | *17 Ocak 2017* | Muhasebe | Recommendation rating: 8.0/10 > > **Artılar**: Easy to administer at all levels, general settings, users and campaigns Flexible scripting tool Very good sound quality Exceptional customer service Team very responsive to customer requests Integrated email functionality > > **Eksileri**: Inbound functionality not yet developed No custom report building capabilities SMS/social media not integrated > > We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales \& surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team. The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests. If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys ----- ### "Best inteligent for yours call center" — 5.0/5 > **Kacper** | *8 Ocak 2016* | Bilgi Teknolojileri ve Hizmetleri > > **Artılar**: Complete solution that could rise your sales team performance Still growing and adding great functions Best customer service ever > > I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance. CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal. CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate. I would never change this soft for any else. ----- ### "Well Price but a Little Clunky to Use" — 4.0/5 > **Holly** | *16 Ekim 2019* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 5.0/10 > > **Artılar**: It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast. > > **Eksileri**: The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it. > > CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus. ----- ### "Great tool for sales teams" — 5.0/5 > **Iliana** | *26 Eylül 2018* | Pazarlama ve Reklamcılık | Recommendation rating: 10.0/10 > > **Artılar**: Crazy Call provides a great solution for teams looking for an advanced dialer software to generate leads. We use their robo dialer, and our sales teams generate a lot of appointments for sales. > > **Eksileri**: We had to go through their initial launch phase, - they improved their tool and service very quickly > > We are able to keep a full pipeline thanks to them. ----- ### "A program that teaches you to have a better business" — 5.0/5 > **Pablo** | *19 Nisan 2018* > > **Artılar**: In my search on the internet to provide a better service to my clients I got this call recorder, very useful to record the calls of my clients and learn from the opinion of them. Claims, suggestions, appreciations are necessary to build a solid business and this tool allows me to listen to calls again to establish better sales strategies and improve my products > > **Eksileri**: Sometimes the download of information from the cloud is slow, however it is not a big obstacle to exploit the capabilities of this service ----- Page: 1 / 3\ İleri: [Next page](https://www.capterra.web.tr/software/141537/crazy-call?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/141537/crazy-call) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data