SendPulse

Great for less money!

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Price and chatbot features are very good.

Eksileri:

Limited Whatsapp Business API on trial test.

Integrated email marketing made easy, swift, and seamless

Yorumlar: We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.

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The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.

Eksileri:

The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.

Localize your Pricing

Yorumlar: Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

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Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

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Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

Excellent Email Marketing Tool with Great Features and Analytics

Yorumlar: My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

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I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

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One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Best Platform

Yorumlar: In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

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Ease of use and email deliverability, it was the best among other options

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Difficulty to configure and sending files in emails

Mafe Jiménez | Owner of Mafe Jiménez

Yorumlar: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

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I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

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I can't find anything wrong with this platform.

Good platform with good support

Yorumlar: Good

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Easy to use, with basic tools, good support, at a very competitive price.

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The tools for editing and, above all, contact management are very basic and could be improved.

SendPulse the best

Yorumlar: i can manage my messages in whatsapp anda have the control with mi employed

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The simple funcionality and the economic prices

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all the products is very easy to use, is very intuitive

endPulse is a Must-Have for Effective Marketing!

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SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

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The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.

SendPulse review

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I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

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No, for now i dont have any problem for using sendpulse

User friendly and easy to use affordable email marketing and management

Yorumlar: The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion.
The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went.
It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

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The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

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There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

The BEST newsletter service I have ever seen !!

Yorumlar: Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But WOW ! What a POWERFUL tool !!!

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-The first service of this kind I see with a 24/7 customer service. Very responding, very professional -Features for automation are the BEST I have used so far -A very simle interface, easy to use -They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

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Nothing to say, seriously. The software is EXCELLENT !

Worth it

Yorumlar: SendPulse has met my expectations and those of my organization. We intend to keep the service active, especially with the improvements that are coming with the possibility of integration with ChatGPT.

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The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.

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It is not as easy as it is supposed to be. I already had some problems for changing important configurations

Test

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The ease of programming the bot and desing

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The number of subscribers for my chatbot is a bit expensive

Really good for web notifications

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Really easy to use and intuitive, the offline notifications is also a really good feature

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The features a really good but it could have a way that could be easier to know how to use and implement all of them

Im using the trial

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they have a 7 days free trial so i can test if it works for me

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i think that i need to used more to find someting bad

the best tool i found

Yorumlar: I only use it for sending emails and email campaigns, and I love it. Delivery is great, reports are simple but accurate. It was really the best value for money I found.

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email management is amazing, easy to use and understand.

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não sei dizer. realmente, para a minha necessidade, não tive problemas.

Interesting features

Yorumlar: good so far

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I am interested on creating a chatbot and my necessities may grow and Sendpulse already has lots of good features.

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Not used enough yet to say. My intention is to create a chatbot to automate 100% of the buying journey. For that I need to integrate whatsapp and mail, maybe some sales systems from the partners

cost benefit

Yorumlar: It is a tool that mostly delivers what it promises and has good features

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Cost-effective compared to other tools and integration between tools

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The bot could be simpler to apply and lacks some features

Good CRM platform

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Easy to use, have chat bots that help in management and keep leads

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There are not mobile version in CRM and it's nessesary for our business to have it

excellent

Yorumlar: everything its been great, hope the platform continues for a long time

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easy to use, easy to add new contacts, very recommended.

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I feel its getting more expensive and in comparison with other its a bit expensive.

Great tool to our email marketing campains

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I think the platform is the best thing in Sendpulse

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I think the price can be better, so i'm not agree

I increase 157% my revenue just send sms in bulk with SendPulse, every businessman need to try

Yorumlar: very good

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Dont think just try and see the result by it self

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tool, it can be more afordable and have a free tryal

Good but API is hard work

Yorumlar: So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Artılar:

Price Web Interface Email Builder

Eksileri:

API Can't use Email Builder emails in the SMTP email interface

Easy email marketing

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Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

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It would be better if SendPulse had more design tools suitable to the company's style.