Orchestra One

Orchestra One

4.5 / 5 14 reviews

Who Uses This Software?

Independent practices and providers.

Average Ratings

14 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Orchestra One
  • http://orchestraone.com
  • Founded 2015

About This Software

Today's independent providers run on Orchestra One. With Orchestra One, you get one unified platform to run your practice with ease. Grow your business with automated scheduling, billing and communications. We arent old healthcare industry titans, we are a team of doctors just like you looking for something super simple: one place to manage our practice that's ridiculously easy and doesn't cost an arm and a leg.

  • Activity Monitoring
  • Adjustor Management
  • Admissions Management
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Assessments
  • Bed Management
  • Billing & Invoicing
  • Billing Estimates
  • Case Management
  • Claim Resolution Tracking
  • Claim Scrubbing
  • Claims Management
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Compliance Management
  • Customer Management
  • Discharge Management
  • Drag & Drop
  • E-Prescribing
  • EDI
  • EHR Certified
  • EMR / EHR
  • Electronic Claims
  • Exercise Management
  • Facility Scheduling
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Inpatient / Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Multi-Location
  • Multi-Office
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Outcome Assessments
  • Paper-Based Claims
  • Patient Account Management
  • Patient Billing
  • Patient Eligibility Checks
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Payment History
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Personnel Management
  • Physician Scheduling
  • Policy Administration
  • Practice Management
  • Progress Notes
  • Real Time Reporting
  • Recurring Appointments
  • Remittance Advice
  • SOAP Notes
  • Self Service Portal
  • Single Provider Practice
  • Staff Scheduling
  • Statements & Collections
  • Treatment Plans
  • Waiting Time Tracking

Orchestra One Latest Reviews

Automatically translated. Show original review

Great for small teams, still a bit to go for growing and larger teams...

4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the integration/connection with Hint Health. That was our main reason for beginning with Orchestra One - streamlining our systems with software that connected/synced with each other. The design is clean (with the exception of viewing multiple calendars). I like that an iPhone app has launched (though improvements needed). I have had nothing but good experiences with the team at Orchestra One. Though we had a bumpy road to transfer our appointments/patients over to this system, the support that I received convinced me that I could move forward with them as a team.

Cons: I dislike the view of multiple providers in the week setting - it gets too cluttered when you have a busy office (especially when a receptionist is booking for multiple providers). I wish there were statuses given with each appointment (checked-in, canceled, no-show, complete, etc.). There either needs to be a mobile version of the web app, or the iOS app needs to be more robust (for example, I can only see my schedule, no patient search, no views of other provider's schedules, etc.). Though I see the business model, we have a need for an excellent calendar with minor notes associated - period. We don't need any billing system (we've connected with Hint, who manages our membership/billing most excellently) or any of the billing features. I would honestly rather pay more monthly for a wonderful calendaring / scheduling experience than the cheaper amount I'm paying now with more features (that we won't use).

Automatically translated. Show original review

These guys are the BEST.

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Orchestra One has streamlined my practice, making it easier for both myself and my patients by removing the hassle of scheduling, reminders, and payments. It allows both of us to focus on what we really want - exceptional patient care that restores the body's inherent healing potential. Furthermore, I am so impressed with the Orchestra One team and where they are taking this product. Their dedication to creating exactly what their practitioners need is unparalleled and unprecedented. While their product is still in its early stages (which is the only reason I give it 4/5 stars), they keep an open dialogue with me and any question (very few, very minor, once just due to my own silly error) I've ever raised has always been acknowledged quickly (and by a real person!) with quick resolution to follow and (real person) follow up to make sure things are running smoothly for me and my practice. Seriously, these guys are unreal! I'm so happy to have been recommended to them and and am so excited for what features they roll out next!

Pros: Ease of use. Orchestra One is simple, modern, and intuitive to use. This translates into an easier interface for my patients to book through, and muuuuch less administrative time lost on my end trying to reschedule patients, send them appointment reminders, or swipe credit cards.

Cons: As I'm writing this, Orchestra One is still building out it's online scheduler, so it's not as robust as it will be down the road. That being said, I still find it highly functional and I know continuous updates and additional features are just around the corner!