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Who Uses This Software?

LiveWorld serves enterprise and SMB B2C brands globally in financial and travel services, CPG, pharma and Healthcare, retail, and other industries that sell direct to the end consumer

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money

Product Details

  • Free Version
  • Deployment
    Installed - Mac
  • Support
    24/7 (Live Rep)

Vendor Details

  • LiveWorld

About This Software

At LiveWorld, we provide conversation management software, consulting, and online agent workforce services. These empower companies to manage conversations in messaging apps and social media to develop deeper relationships with customers. We specialize in handling the speed and scale requirements of brands to engage customers 1-on-1 in real time and deliver personalized interactions with a human touch.

  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Chatbot
  • Churn Management
  • Communication Management
  • Community Management
  • Content Management
  • Content Syndication
  • Customer Engagement
  • Diagramming
  • Feedback Collection
  • For Healthcare
  • For Sales
  • Gamification
  • Live Chat
  • Machine Learning
  • Multi-Account Management
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • Posts Scheduling
  • Predictive Analytics
  • Rules-Based Automation
  • Social Media Monitoring
  • Video Content
  • Virtual Assistant