--- description: ChatBot, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Canlı Sohbet Sistemi](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.web.tr/software/166420/chatbot Page: 1 / 4\ İleri: [Next page](https://www.capterra.web.tr/software/166420/chatbot?page=2) > ChatBot, kanallar genelinde sohbet robotları oluşturmak, kurmak ve izlemek için hepsi bir arada bir platformdur. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler ChatBot Kullanıyor? ChatBot; satış, pazarlama ve destek için özel sohbet robotları tasarlamak, oluşturmak ve kurmak isteyen tüm şirketler için tasarlanmıştır. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.6/5** | 66 İncelemeler | | Kullanım Kolaylığı | 4.7/5 | Based on overall reviews | | Müşteri Desteği | 4.5/5 | Based on overall reviews | | Paranızın Karşılığı | 4.5/5 | Based on overall reviews | | Özellikler | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Text - **Location**: Boston, ABD - **Founded**: 2002 ## Commercial Context - **Başlangıç Fiyatı**: $50,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı - **Supported Languages**: Almanca, Danca, Felemenkçe, Fince, Fransızca, Lehçe, Macarca, Norveççe, Portekizce, Rusça, Ukraynaca, Çekçe, İngilizce, İrlandaca, İspanyolca, İsveççe, İtalyanca - **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 208 more ## Özellikler - AI Copilot - Aktarımlar/Yönlendirme - Artırılmış Analiz - Autoresponders - Canlı Sohbet - Coğrafi Hedefleme - Deşifre Metin/Sohbet Geçmişi - Dil Algılama - Doğal Dil İşleme - Gerçek Zamanlı Tüketiciyle Yüz Yüze Sohbet - Kitle Hedefleme - Kodsuz Geliştirme - Konuşma Tanıma - Mobil Erişim - Müşteri Adayı Dağıtımı - Müşteri Adayı Yeterliliği - Müşteri Desteği - Otomatik Yanıtlar - Otomatik Yönlendirme - Proaktif Sohbet - Raporlama/Analiz - Sanal Kişisel Yardımcı (VPA) - Sohbet Robotu - Sohbet/Mesajlaşma - Sorgu Önerileri - Süreç/İş Akışı Otomasyonu - Tahmini Analiz - Third-Party Integrations - Veri İçe/Dışa Aktarma - Yapay Zeka/Makine Öğrenmesi - Çevrimdışı Form - Çok Kanallı İletişim - Çoklu Dil - Önceden Yapılandırılmış Bot - Özelleştirilebilir Markalama - İnsanın Devralması ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software) ## İlgili Kategoriler - [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software) - [Yapay Zeka Yazılımı](https://www.capterra.web.tr/directory/30938/artificial-intelligence/software) - [Conversational Al Platformu Yazılımları](https://www.capterra.web.tr/directory/31596/conversational-ai-platform/software) - [Conversational Marketing Platformu Yazılımı](https://www.capterra.web.tr/directory/31562/conversational-marketing-platform/software) - [Chatbot Yazılımı](https://www.capterra.web.tr/directory/32448/chatbot/software) ## Alternatifler 1. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1783 reviews) 2. [Tidio](https://www.capterra.web.tr/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [LiveChat](https://www.capterra.web.tr/software/62194/livechat) — 4.6/5 (1723 reviews) 4. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [Freshchat](https://www.capterra.web.tr/software/158117/freshchat) — 4.1/5 (124 reviews) ## İncelemeler ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *1 Nisan 2025* | Sağlık, Sağlıklı Yaşam ve Fitness | Recommendation rating: 7.0/10 > > **Artılar**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **Eksileri**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "Great Program for Conferences\!" — 5.0/5 > **Lauren** | *12 Ağustos 2021* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 9.0/10 > > **Artılar**: I loved the canned responses. We were able to answer our attendees not only quickly, but with the correct response as well. Users were able to gain analytics from the system about where our attendees were from and what type of computer or phone they were using. This helped when they asked us to troubleshoot some issues on our other platform. Users were able to see what attendees were writing so they could pre-empt the question and get the information over to the attendee faster. > > **Eksileri**: The billing process starts when you order the software. This was difficult for us because one of our conferences landed in between the billing period. Therefore, it meant we would have to pay for 2 months of the program when we only needed it for one. We were able to speak with their team and figured out a solution which was great. > > This is a great software\! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "in-person" feel as if we saw them at an in-person conference. The analytics were great and we gained a lot of knowledge about our attendees and how we can improve our event for next time. ----- ### "ChatBot is hit or miss" — 3.0/5 > **Doğrulanmış Yorumcu** | *9 Temmuz 2025* | E-öğrenme | Recommendation rating: 6.0/10 > > **Artılar**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **Eksileri**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *5 Mart 2026* | Sağlık, Sağlıklı Yaşam ve Fitness | Recommendation rating: 8.0/10 > > **Artılar**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **Eksileri**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "Ai chat platform with Chatbot" — 4.0/5 > **Azizah** | *13 Eylül 2022* | Telekomünikasyon | Recommendation rating: 9.0/10 > > **Artılar**: The chatbot is not too demanding to use. After establishing a few encounters, you'll be well on your way to executing many more. It's simple to get started training the bot, and looking back on old conversations can reveal any problems with the answer sequence and easy to fix the wrong sequence. > > **Eksileri**: The most glaring drawback of ChatBot is that it cannot deal with more complicated customer dissatisfaction scenarios, limiting its usefulness to website users with simple troubles only. ----- Page: 1 / 4\ İleri: [Next page](https://www.capterra.web.tr/software/166420/chatbot?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/166420/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data