---
description: Zoho SalesIQ, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
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title: Zoho SalesIQ Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Canlı Sohbet Sistemi](/directory/30797/live-chat/software) > [Zoho SalesIQ](/software/168135/zoho-salesiq)

# Zoho SalesIQ

Canonical: https://www.capterra.web.tr/software/168135/zoho-salesiq

Page: 1 / 5\
İleri: [Next page](https://www.capterra.web.tr/software/168135/zoho-salesiq?page=2)

> Canlı sohbet, web sitesi ziyaretçi takibi ve analiz özelliklerine sahip hepsi bir arada bir müşteri etkileşim aracı.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler Zoho SalesIQ Kullanıyor?

Hedeflenen kullanıcılar: orta ölçekli işletmeler, küçük işletmeler, girişimciler, yeni kurulan işletmeler, serbest çalışanlar.&#10;Desteklenen ülkeler: dünya çapında

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.4/5** | 98 İncelemeler |
| Kullanım Kolaylığı | 4.4/5 | Based on overall reviews |
| Müşteri Desteği | 4.1/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.4/5 | Based on overall reviews |
| Özellikler | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Zoho
- **Founded**: 1996

## Commercial Context

- **Başlangıç Fiyatı**: €0,00
- **Pricing model**:  (Free version available) (Ücretsiz Deneme)
- **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Almanca, Danca, Endonezce, Felemenkçe, Fransızca, Hintçe, Japonca, Korece, Lehçe, Macarca, Portekizce, Rusça, Slovence, Tayca, Türkçe, Ukraynaca, Vietnamca, Yunanca, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca
- **Available Countries**: ABD Virjin Adaları, Almanya, Amerika Birleşik Devletleri, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Bahamalar, Bahreyn, Barbados, Belarus, Belize, Belçika, Benin, Bermuda, Birleşik Arap Emirlikleri and 169 more

## Özellikler

- Aktarımlar/Yönlendirme
- Arama/Filtreleme
- Autoresponders
- CRM
- Canlı Sohbet
- Coğrafi Hedefleme
- Deşifre Metin/Sohbet Geçmişi
- Dil Algılama
- Dosya Paylaşımı
- Doğal Dil İşleme
- E-posta Yönetimi
- Etkileşim İzleme
- Etkinlik Panosu
- Geri Bildirim Yönetimi
- Gerçek Zamanlı Tüketiciyle Yüz Yüze Sohbet
- Kampanya Yönetimi
- Katılım İzleme
- Kişi Veri Tabanı
- Kodsuz Geliştirme
- Mobil Erişim
- Müşteri Adayı Yakalama
- Müşteri Adayı Yeterliliği
- Müşteri Deneyimi Yönetimi
- Müşteri Desteği
- Müşteri Geçmişi
- Otomatik Yanıtlar
- Otomatik Yönlendirme
- Performans Metrikleri
- Proaktif Sohbet
- Raporlama ve İstatistikler
- Raporlama/Analiz
- Real-Time Monitoring
- Sohbet Robotu
- Sohbet/Mesajlaşma
- Sorgu Önerileri
- Third-Party Integrations
- Uyarılar/Bildirimler
- Veri Görselleştirme
- Veri İçe/Dışa Aktarma
- Çok Kanallı İletişim
- Çok Kullanıcılı İş Birliği
- Çoklu Dil
- Önceden Yapılandırılmış Bot
- Özelleştirilebilir Alanlar
- Özelleştirilebilir Markalama
- İletişim Yönetimi
- İçerik Yönetimi
- İş Birliği Araçları

## Integrations (49 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 34 more integrations

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- Sohbet

## Category

- [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software)

## İlgili Kategoriler

- [Canlı Sohbet Sistemi](https://www.capterra.web.tr/directory/30797/live-chat/software)
- [Müşteri Katılım Yazılımı](https://www.capterra.web.tr/directory/30906/customer-engagement/software)
- [Satış Katılım Platformu Yazılımı](https://www.capterra.web.tr/directory/32195/sales-engagement-platform/software)
- [Chatbot Yazılımı](https://www.capterra.web.tr/directory/32448/chatbot/software)
- [Birleşik İletişim Yazılımı](https://www.capterra.web.tr/directory/31035/unified-communications/software)

## Alternatifler

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2. [Lucky Orange](https://www.capterra.web.tr/software/150695/lucky-orange) — 4.7/5 (260 reviews)
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4. [Pipedrive](https://www.capterra.web.tr/software/132666/pipedrive) — 4.5/5 (3051 reviews)
5. [Agile CRM](https://www.capterra.web.tr/software/135148/agile-crm) — 4.1/5 (524 reviews)

## İncelemeler

### "Awesome chat management and chatbot solution for driving sales" — 5.0/5

> **Sarp** | *25 Ocak 2025* | İnternet | Recommendation rating: 10.0/10
> 
> **Artılar**: The ability to connect and manage all my chats from different social media channels in one platfom is awesome\!
> 
> **Eksileri**: Its interface is pretty easy to use but it could make better use of color coding to help navigate
> 
> Great\! It helps solve so many problems in just one solution. No need to jump between different platforms to manage chats.

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### "Great visitor tracker and front-end communication for my site visitors" — 5.0/5

> **Ed** | *15 Aralık 2023* | Fotoğrafçılık | Recommendation rating: 9.0/10
> 
> **Artılar**: The live chat is fantastic and critical for quick deals when customers are most primed to book. They feel great about getting instant answers or directions around the site. They feel they are being attended to and cared for. Further, with Zobot chatbot set up, I can also delegate answering quite a few questions about my policies and experience. It can also be connected to my Facebook business page inbox and Instagram DM\! This saves me a ton of time\! With some effort and intelligence on my side, I can also track or even identify the repeated visitors, see what interests them the most, and assess how likely they are to close a deal. Lastly, all that info is integrated into Zoho CRM for an overall picture of my clients.
> 
> **Eksileri**: Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side. Next, live chat may mess up the names in CRM for the recognized leads/contacts. Lastly, some of the user/device data seen during the live visit disappears after the visit. I wish there were more control over the data that is collected but remains untapped by the admin.

-----

### "Measuring traffic to your website" — 3.0/5

> **Connor** | *29 Kasım 2024* | Mali Hizmetler | Recommendation rating: 6.0/10
> 
> **Artılar**: What we liked with SalesIQ is that you can measure how many people are visiting your website and sync it with data in the CRM.
> 
> **Eksileri**: As not overly techy people, this platform was more challenging to setup and use than other Zoho products.
> 
> We use Zoho Sales IQ to help us measure traffic to our website with new leads and repeat clients that are in our CRM.

-----

### "Sales IQ is real time website engagement" — 5.0/5

> **Mario** | *12 Aralık 2023* | E-öğrenme | Recommendation rating: 10.0/10
> 
> **Artılar**: You can see what visitors do on your website and you can get in contact with them to bring information or help
> 
> **Eksileri**: To use the full potential (and this is gigantic) of Sales IQ, who have to do a lot of homework (learning, practice)
> 
> It runs all the time. If you would cut it off my website, there would be missing a very important part that helps to analyze the content. And easy to use for visitors.

-----

### "Excelent software for online support" — 5.0/5

> **Divaldo** | *11 Şubat 2024* | Tüketici Hizmetleri | Recommendation rating: 5.0/10
> 
> **Artılar**: Excelente and powerful tool that helped me improve my customer engagement and sales. Excelent Live chat, Chatbot, Visitor tracking excelent feature.
> 
> **Eksileri**: As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive.

-----

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## Links

- [View on Capterra](https://www.capterra.web.tr/software/168135/zoho-salesiq)

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