5 / 5 3 reviews

Who Uses This Software?

Hospitality, Entertainment & Service Industries.

Average Ratings

3 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • VenueLytics
  • Founded 2015

About This Software

VenueLytics empowers businesses, in the entertainment, hospitality and service industries, to engage their customers in real-time and deliver Table & Bottle Service Reservations, Food & Drink Ordering, Private Event Bookings, Events Booking, 360 degree view of the venue, Guest Lists, Campaigns, Loyalty Rewards & other premium services across Omni-Channel & WiFI. VenueLytics provides a patent-pending deep learning technology for venues to get real-time insights & predictive recommendations.

  • Activities Booking
  • Attendee Management
  • Badge Management
  • Billing & Invoicing
  • Booking Notes
  • CRM
  • Car Booking
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Confirmation / Reminders
  • Contract Management
  • Conventions
  • Customer Management
  • Discount / Coupon Management
  • Email Marketing
  • Event Calendar
  • Event Management
  • Exhibit / Vendor Management
  • Food & Beverage Management
  • Guest List Management
  • Guest Management
  • Lead Retrieval
  • Marketing Management
  • Meetings
  • Multi-Facility
  • Multiple Rate Plans
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Promotions Management
  • Registration Management
  • Reservations Management
  • Resource Booking
  • Revenue Management
  • Room Block Management
  • Room Booking
  • Sales Management
  • Single / Group Reservations
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Surveys & Feedback
  • Third Party Booking
  • Ticketing
  • Trade Shows
  • Travel Management
  • Volunteer Management
  • Wait List Management
  • Website Management
  • Weddings / Parties

VenueLytics Latest Reviews

Automatically translated. Show original review

I've been very happy with VenueLytics enabling me to manage our bottle service with ease.

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With VenueLytics I've been able to manage our venues bottle service reservations and requests with ease. Our consumers are able to select the date they would like a reservation and where they would like their table to be located, which they can see what is and what is not available by real-time floor maps.
VenueLytics saves me a lot of time because our consumers can provide us with their contact information and with just one click I can call, email, or send them an SMS to confirm their reservation right through the app.
Just to add, the customer support is stupendous. I honestly have never had to reach out to customer service since VenueLytics is very easy to use, I haven't ran into any problems or I'm never confused by the app, but I have been reached out by customer support so they can check on me and make sure everything is ok and I appreciate that kind of support. There's also many updates being made all the time making VenueLytics run a lot smoother and better.
I'm glad this app is available and I have been able to work with it, makes managing our bottle service a lot easier. I highly recommend VenueLytics!


Automatically translated. Show original review

The set up fast and easy. Training and understanding the different aspects of the app took a few day

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the real-time upto date info that it provides us. I no longer have to confirm with other co-workers on the availability of tables. It improved our communication tremendously. Even customers find it easier to reserve tables online.

Cons: I would like them to add a search bar and customer recognition features so we don't have to add all the customer info every time they reserve again.