--- description: SurveySparrow, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Anket Oluşturma Programı](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.web.tr/software/168823/surveysparrow Page: 1 / 6\ İleri: [Next page](https://www.capterra.web.tr/software/168823/surveysparrow?page=2) > Sohbetleştirilmiş anketleri kullanarak anket çalışmasını karşılıklı sohbete dönüştürün. Müşteri ve çalışanlarınızla iletişiminizi geliştirin. > > Verdict: Rated **4.4/5** by 122 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler SurveySparrow Kullanıyor? Her ölçekten işletmenin paydaşlarıyla (müşteriler, çalışanlar ve satıcılar) ilişkilerini geliştirmesine, deneyimlerini zenginleştirmesine, düzenli anket yapmasına, içgörü elde etmesine ve faaliyetlerini yönlendirmesine yardımcı olur. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.4/5** | 122 İncelemeler | | Kullanım Kolaylığı | 4.5/5 | Based on overall reviews | | Müşteri Desteği | 4.3/5 | Based on overall reviews | | Paranızın Karşılığı | 4.3/5 | Based on overall reviews | | Özellikler | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: SurveySparrow - **Location**: Palo Alto, ABD - **Founded**: 2017 ## Commercial Context - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Chromebook (Masaüstü), Android (Mobil), iPhone (Mobil), iPad (Mobil) - **Supported Languages**: Almanca, Arapça, Avrupa Portekizcesi, Baskça, Bulgarca, Danca, Endonezce, Estonca, Felemenkçe, Fince, Fransızca, Galiçyaca, Geleneksel Çince, Hintçe, Hırvatça, Japonca, Katalanca, Kazakça, Korece, Lehçe, Letonca, Litvanca, Macarca, Malayca, Norveççe, Portekizce, Rumence, Rusça, Slovakça, Slovence, Sırpça, Sırpça, Tayca, Türkçe, Ukraynaca, Vietnamca, Yunanca, Çekçe, Çince, İbranice, İngilizce, İrlandaca, İspanyolca, İsveççe, İtalyanca, İzlandaca - **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 209 more ## Özellikler - Anket Oluşturucu - Anketler ve Geribildirim - Atlama Mantığı - CES (Müşteri Eforu Skoru) Anketi Yapısı - Duygu Analizi - E-posta Pazarlaması - E-posta Yönetimi - Etkinlik Panosu - Eğilim Analizi - Form Oluşturma ve Tasarımı - Geri Bildirim Yönetimi - Görsel Analizler - Karşılaştırma Testi - Katılım İzleme - Metin Analizi - Müşteri Deneyimi Yönetimi - Müşteri Geçmişi - Müşteri Segmentasyonu - NPS Anketi Yapısı - Nabız Yoklama Anketleri - Olumsuz Geri Bildirim Yönetimi - Pano - Performans Metrikleri - Performans İncelemesi Yönetimi - Raporlama ve İstatistikler - Raporlama/Analiz - SMS Mesajlaşma - Sağlık Hizmeti İçin - Soru Dalı Oluşturma - Soru Kitaplığı - Sosyal Medya Entegrasyonu - Sürükle ve Bırak - Third-Party Integrations - Toplu Mesajlaşma - URL Özelleştirme - Uyarılar/Bildirimler - Veri Görselleştirme - Veri Güvenliği - Veri İçe/Dışa Aktarma - Workflow Automation - Çalışan Veri Tabanı - Çevrimdışı Yanıt Toplama - Çok Kanallı Dağıtım - Çok Kanallı Veri Toplama - Çok Kanallı İletişim - Özelleştirilebilir Sorular - Özelleştirilebilir Şablonlar - İlerleme İzleme - İstatistiksel Analiz - Şikayet İzleme ... and 10 more features ## Integrations (11 total) - BHN Rewards - Freshdesk - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Mailchimp - WordPress - Zapier - Zendesk Suite - Zenkit ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software) ## İlgili Kategoriler - [Anket Oluşturma Programı](https://www.capterra.web.tr/directory/30092/survey/software) - [Pazar Araştırması Yazılımı](https://www.capterra.web.tr/directory/10041/market-research/software) - [Müşteri Deneyimi Yazılımı](https://www.capterra.web.tr/directory/30671/customer-experience/software) - [Müşteri Memnuniyeti Yazılımı](https://www.capterra.web.tr/directory/30541/customer-satisfaction/software) - [Müşteri Katılım Yazılımı](https://www.capterra.web.tr/directory/30906/customer-engagement/software) ## Alternatifler 1. [SurveyMonkey](https://www.capterra.web.tr/software/32728/surveymonkey) — 4.6/5 (10499 reviews) 2. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 3. [SurveyLegend](https://www.capterra.web.tr/software/156752/surveylegend) — 4.6/5 (966 reviews) 4. [Survicate](https://www.capterra.web.tr/software/132914/survicate) — 4.6/5 (99 reviews) ## İncelemeler ### "customer's mood is an experience bridge" — 5.0/5 > **Nazim** | *10 Haziran 2026* | Emlak | Recommendation rating: 9.0/10 > > **Artılar**: It's very easy. So easy it's indescribable. Both for us and for our customers. I think the word "easy" alone says a lot. > > **Eksileri**: Perhaps the variety of devices or integrations could increase in terms of accessibility. Apart from that, we haven't heard any negative feedback from customers. > > Overall, it's an easy, convenient, and time-saving system. We particularly find it useful in analyzing customer requests and both positive and negative feedback. Thank you. ----- ### "SurveySparrow" — 5.0/5 > **Romaric** | *29 Kasım 2022* | Bilgisayar Yazılımı | Recommendation rating: 10.0/10 > > **Artılar**: Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic \& reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing. > > **Eksileri**: The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want. > > Survey Sparrow is my \#1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback. ----- ### "Very good product" — 4.0/5 > **Richard** | *15 Temmuz 2025* | Halkla İlişkiler ve İletişim | Recommendation rating: 9.0/10 > > **Artılar**: A good, lightweight option for efficient creation and distribution of surveys. Easy to use and edit. > > **Eksileri**: It would be useful to have better cross breaks on the data for analysis of responses - some of the design features are a bit basic. > > We use the tool to create industry surveys, replacing a more well-known and expensive options. SurveySparrow does the job entirely satisfactorily. ----- ### "Great for limited amounts of data" — 3.0/5 > **Sarah** | *16 Şubat 2024* | Müzeler ve Kuruluşlar | Recommendation rating: 6.0/10 > > **Artılar**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public. > > **Eksileri**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports. ----- ### "SurveySparrow is your best partner in making any survey." — 5.0/5 > **Mohammad** | *17 Mart 2023* | Bilgisayar Yazılımı | Recommendation rating: 9.0/10 > > **Artılar**: Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users. > > **Eksileri**: You might need sometime to find your way with SurveySparrow unlike other applications. > > One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner. ----- Page: 1 / 6\ İleri: [Next page](https://www.capterra.web.tr/software/168823/surveysparrow?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/168823/surveysparrow) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data