--- description: WeBee, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Müşteri Katılım Yazılımı](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.web.tr/software/177333/guest-engagement-platform Page: 1 / 3\ İleri: [Next page](https://www.capterra.web.tr/software/177333/guest-engagement-platform?page=2) > WeBee, daha fazla gelir, olumlu değerlendirme puanları ve misafir memnuniyeti sağlayan beyaz etiketli bir 360 derecelik misafir deneyimi platformudur. > > Verdict: Rated **4.9/5** by 32 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler WeBee Kullanıyor? \-Oda sayısı 35'ten fazla olan 3, 4, 5 yıldızlı oteller. -Resort otelleri -Şehir otelleri -Yerel otel zincirleri -Bağımsız oteller -Franchising olan markalı zincirler ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.9/5** | 32 İncelemeler | | Kullanım Kolaylığı | 4.9/5 | Based on overall reviews | | Müşteri Desteği | 4.9/5 | Based on overall reviews | | Paranızın Karşılığı | 4.8/5 | Based on overall reviews | | Özellikler | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: WeBee - **Location**: Istanbul, Türkiye - **Founded**: 1999 ## Commercial Context - **Başlangıç Fiyatı**: $500,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil) - **Supported Languages**: Almanca, Arapça, Fransızca, Kazakça, Rusça, Türkçe, Çince, İbranice, İngilizce, İspanyolca, İtalyanca - **Available Countries**: Türkiye ## Özellikler - Anket/Yoklama Yönetimi - Anketler ve Geribildirim - Canlı Sohbet - Geri Bildirim Yönetimi - Müşteri Deneyimi Yönetimi - Raporlama ve İstatistikler - Raporlama/Analiz - Uyarılar/Bildirimler - Çok Kanallı İletişim - Çoklu Dil - İletişim Yönetimi - İletişim Yönetimi - İçerik Yönetimi - İş Akışı Yönetimi ## Support Options - E-posta/Yardım Masası - Sohbet ## Category - [Müşteri Katılım Yazılımı](https://www.capterra.web.tr/directory/30906/customer-engagement/software) ## İlgili Kategoriler - [Müşteri Katılım Yazılımı](https://www.capterra.web.tr/directory/30906/customer-engagement/software) - [Motel Yazılımı](https://www.capterra.web.tr/directory/32584/motel/software) - [Konaklama Tesisi Yönetimi Yazılımı](https://www.capterra.web.tr/directory/20031/hospitality-property-management/software) - [Müşteri Deneyimi Yazılımı](https://www.capterra.web.tr/directory/30671/customer-experience/software) - [Müşteri İletişim Yönetimi Yazılımı](https://www.capterra.web.tr/directory/31002/customer-communications-management/software) ## Alternatifler 1. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4079 reviews) 2. [Freshdesk](https://www.capterra.web.tr/software/124981/freshdesk) — 4.5/5 (3434 reviews) 3. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1783 reviews) 4. [EngagePackage](https://www.capterra.web.tr/software/1062081/engagepackage) (0 reviews) 5. [Pipedrive](https://www.capterra.web.tr/software/132666/pipedrive) — 4.5/5 (3051 reviews) ## İncelemeler ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22 Mayıs 2021* | Ağırlama | Recommendation rating: 10.0/10 > > **Artılar**: Direct engagement with guests, fast and contactless check-in. > > **Eksileri**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21 Mayıs 2021* | Dinlence, Seyahat ve Turizm | Recommendation rating: 10.0/10 > > **Artılar**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Eksileri**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2 Mayıs 2021* | Ağırlama | Recommendation rating: 7.0/10 > > **Artılar**: Prompt actions. 24 hours connection with guest. > > **Eksileri**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26 Ağustos 2023* | Ağırlama | Recommendation rating: 10.0/10 > > **Artılar**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Eksileri**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24 Ağustos 2023* | Dinlence, Seyahat ve Turizm | Recommendation rating: 10.0/10 > > **Artılar**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Eksileri**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Page: 1 / 3\ İleri: [Next page](https://www.capterra.web.tr/software/177333/guest-engagement-platform?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/177333/guest-engagement-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data