18 yıldır işletmelerin daha iyi yazılımı
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AVOXI Nedir?

AVOXI IVR çözümünün kullanımı kolaydır ve son derece uygun maliyetlidir - sanal telefon numaralarına ekstra ücret ödenmesi gerekmez. Bir IVR’yi (interaktif sesli yanıt) 170’den fazla ülkeden ücretsiz, yerel veya coğrafi olmayan numaralarla ilişkilendirin. Sınırsız menüler, çok düzeyli IVR işlevleri vb. oluşturulabilir.

Kimler AVOXI Kullanıyor?

1. Konaklama ve seyahat 2. Oyun 3. Dayanıklı tüketim ürünleri 4. Çevrimiçi perakendecilik 5. Finansal hizmetler 6. Sağlık hizmetleri 7. İş süreçleri için dış kaynak kullanımı (BPO)

AVOXI Yazılımı - 1
AVOXI Yazılımı - 2
AVOXI Yazılımı - 3
AVOXI Yazılımı - 4
AVOXI Yazılımı - 5

AVOXI konusunda emin değil misiniz? Popüler bir alternatifle karşılaştırın

AVOXI

AVOXI

4,8 (58)
$19,99
Ücretsiz sürüm
Ücretsiz deneme
66
26
4,7 (58)
4,6 (58)
4,8 (58)
VS.
Başlangıç Fiyatı
Fiyat Seçenekleri
Özellikler
Entegrasyonlar
Kullanım Kolaylığı
Paranızın Karşılığı
Müşteri Hizmetleri
$19,00
ay
Ücretsiz sürüm
Ücretsiz deneme
189
132
4,6 (1.668)
4,7 (1.668)
4,7 (1.668)
Yeşil puanlama çubukları, ortalama puanlama ve yorum sayısına göre en yüksek puanlanan ürünü gösterir.

AVOXI ürününe diğer harika alternatifler

LiveAgent
En iyi puan alan özellikler
Arama Günlüğü
Arama İzleme
Gelen Kutusu Yönetimi
CloudTalk
En iyi puan alan özellikler
Arama Günlüğü
Arama Kaydı
Çağrı Merkezi Yönetimi
Zoho Voice
En iyi puan alan özellikler
Arama Günlüğü
Arama Kaydı
Bilgisayar Telefon Entegrasyonu

AVOXI için incelemeler

Ortalama puan

Toplam
4,8
Kullanım Kolaylığı
4,7
Müşteri Hizmetleri
4,8
Özellikler
4,7
Paranızın Karşılığı
4,6

Şirket büyüklüğüne göre incelemeler (çalışan sayısı)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Puan bazında değerlendirmeleri bul

5
84%
4
14%
1
2%
Eben Wikus
Eben Wikus
Güney Afrika dahilindeki Field Engineer
Doğrulanmış LinkedIn Kullanıcısı
Bilgi Teknolojileri ve Hizmetleri, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Great Service

5,0 8 ay önce

Yorumlar: Call Quality is top-notch, Customer Support is Superior.

Artılar:

Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247.

Eksileri:

Avoxi partner portal is a bit outdated, but manageable

Dhanalakshmi
Hindistan dahilindeki Senior Subject matter expert
Bilgisayar Yazılımı, 501–1.000 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

One stand solution for Call centres

5,0 3 yıl önce

Yorumlar: Overall experience is WOW & excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues & call quality issues in beginning but AVOXI proved it wrong.

Artılar:

AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :)

Eksileri:

There are no such features which I liked least about this software.

Tom
BK dahilindeki System Manager
Tarım, 51–200 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Trust Avoxi

5,0 2 ay önce

Yorumlar: Very good! The support is good and has become even better. I had a face to face support call just today, the agent was polite, knowledgeable and resolved my issue.

Artılar:

Easy to use. Numbers for many countries and local numbers within those countries. It's a great platform.

Eksileri:

There is not much I don't like. I am pleased with the platform. Maybe an official integration with 3cx.

Utku
Türkiye dahilindeki Director
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı
Kaynak: SoftwareAdvice

Fraudulent charging

1,0 5 yıl önce

Yorumlar: We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.

Artılar:

It seemed cheap at first. After months we see that this is the trap.

Eksileri:

Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies)

Capucine
Fransa dahilindeki Project Manager
Bankacılık, 10.000+ Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Avoxi is the best for this service on the market

5,0 4 yıl önce

Yorumlar: Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.

Artılar:

In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

Eksileri:

For the use of our project this service is perfect, nothing seems negative about AVOXI to us

AVOXI Yanıtı

4 yıl önce

Capucine - Thanks so much for the fantastic review. We really appreciate your feedback.

Tracy
ABD dahilindeki Coo
Yayımcılık, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Great product!

5,0 2 yıl önce

Yorumlar: Great!!!

Artılar:

It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic.

Eksileri:

I don’t have any issues so far. I like it better than my old phone service.

AVOXI Yanıtı

2 yıl önce

Thank you for your feedback Tracy! We are so happy that we could help make your move to the cloud a seamless experience. Please don't hesitate to reach out to our support team if you do have any questions or issues we can help with!

Steve
Kanada dahilindeki Sr. Manager, Technology Services
Bilgisayar Yazılımı, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Terrific Customer Service

5,0 2 yıl önce

Yorumlar: AVOXI has always been my go-to provider for international (ie: outside North America) phone numbers. I do not generally write reviews, but was very pleased and a bit surprised to see the level of responsiveness from their Support team on new phone number requests and a billing change. I don't recall this being the case a couple years ago, so kudos to the management/leadership team for those little changes that make all the difference.

Artılar:

Very easy to procure new international phone numbers. Admin portal is visually appealing and easy to navigate. Prices are reasonable and no hassles with downgrading to a lower monthly plan.

Eksileri:

Voice quality issues happened at last company (2+ years ago), but so far current usage at new organization has had zero problems.

Justina
Litvanya dahilindeki Consultant
Yasal Hizmetler, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Customer support at it's best

5,0 4 yıl önce

Artılar:

When I'm facing any issues, support answers immediately, and solve my problems.

Eksileri:

Price could be lower. I'm using a basic product.

Ryza
Filipinler dahilindeki UC Solutions Engineer
Telekomünikasyon, 501–1.000 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

1st AVOXI review

5,0 10 ay önce

Artılar:

Reliability of routing and ease of configuration. Excellent customer support from both Sales and Tech.

Eksileri:

None so far. We had few issues related to failing calls, AVOXI was able to resolve within SLA.

John
Yeni Zelanda dahilindeki Managing Director
Sağlık, Sağlıklı Yaşam ve Fitness, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

10/10 US, UK and NZ.

5,0 6 ay önce

Yorumlar: I’ve used AVOXI in the US, NZ and UK and always found it provides what I need with great support to help when needed. 10/10!

Artılar:

Platform is easy to use. Love the live chat and phone/email support from real people when needed.

Eksileri:

Not being about to text phone numbers from one country for a different country.

Renat
Filipinler dahilindeki Telephony
Tüketici Elektroniği, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Excellent Support

5,0 8 ay önce

Artılar:

Avoxi is user-friendly and reasonable cost with excellent support.

Eksileri:

Everything is excellent; Avoxi is user-friendly and reasonable cost with excellent support.

Aubrey
Kosta Rika dahilindeki Flaxxon
Emlak, Serbest Meslek
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Great service and support.

5,0 2 yıl önce

Yorumlar: used for 10 years rarely need support, but when I have support has always resolved the issue quickly.

Artılar:

Support understood my problem and guided me in resolving my issue.

Eksileri:

The cost I think the way technologyprogresses it becomes cheaper

Fernan
Filipinler dahilindeki Manager
Sağlık, Sağlıklı Yaşam ve Fitness, 2–10 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Honest review

5,0 2 yıl önce

Yorumlar: It was good, all issues were able to resolve asap.

Artılar:

I find it very easy to use and easy to navigate and not complicated

Eksileri:

Those little issues sometimes, incoming and out going.

Floyd
ABD dahilindeki President
Mali Hizmetler, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Greatest Customer Support Personel - [sensitive content hidden]

5,0 2 yıl önce

Yorumlar: 10 out of 10 = exceptional

Artılar:

This software is easy to use, however if you are not that pc or internet savvy, their are support personnel like [sensitive content hidden] that would be honored to help you. [sensitive content hidden] is personnel, Knowledgeable and extremally patient.... He is simply Phenomenal. When you call AVOXI, You speak to a Live person, that is smiling and can not wait to assist you.

Eksileri:

There is no issues with Avoxi software...

William
Endonezya dahilindeki Founder
Sağlık, Sağlıklı Yaşam ve Fitness, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Good hearted Innovation driving great change in VA Automation for our business

5,0 5 yıl önce

Yorumlar: I really like this company. They don't take customer retention for granted and are very fair, kind and competent. They have created a great product that can actually integrate with other Chat systems if you get your head around email parsing and other automation including voice to email recording, which you can do amazing things with interms of analysing emotions. (Please use for good people!) It is the start of a great robot for you if you are a business owner looking to get your focus back. Well done to them for not following the crowd and bringing their creative offerings to social enterprises like mine. These are the ideas that will change the world one transaction at a time, not meditating in a cave to self serve one's inaction.

Artılar:

The usability and organisation of the logic in a way anyone can understand and the assistance from staff who literally were prepared to walk me through the steps setting it up.

Eksileri:

It is clearly a leading edge idea from non complacent thinkers so being new, there were some visual dashboard display issue that may have been addressed already after many welcome follow up calls from their team.

AVOXI Yanıtı

4 yıl önce

William. We appreciate all of your kind words and constructive feedback. We are constantly enhancing the platform and I hope you've noticed some of the improvements since your review.

Robert
Robert
Dominik Cumhuriyeti dahilindeki Project Manager (PM)
Doğrulanmış LinkedIn Kullanıcısı
Telekomünikasyon, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

AVOXI Genius is the best option for your IPBX and DID needs

5,0 4 yıl önce

Yorumlar: Avoxi Genius is definetely the best software for Voice over IP. You can manage everything you need to get your IPBX and your DID numbers work!

Artılar:

The software has great features that help you manage all your DID needs. You can add new DID´s, get special offers, get analytics and all the information you need to get the most of your IPBX

Eksileri:

Everything is great. I will maybe improve the customer support a little bit

AVOXI Yanıtı

4 yıl önce

We love to hear you've had such a great experience with AVOXI! Thank you for the feedback!

Siby
Hindistan dahilindeki Sr Team Leader
Bilgi Teknolojileri ve Hizmetleri, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Feedback

5,0 3 yıl önce

Yorumlar: Customer support is excellent.We don't have to wait in que to talk to a technician.

Artılar:

I like the functionality of the service . It is stable and never go down . Maintenance schedules are informed informed in advance , so they wont affect our services .

Eksileri:

At present I don't have any bad experience .

Yvette
ABD dahilindeki Independent Contactor
Pazarlama ve Reklamcılık, Serbest Meslek
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

AVOXI is an AWESOME Business Tool!

5,0 3 yıl önce

Yorumlar: My overall experience with AVOXI has been great! I've been able to advertise my services via social media and provide a call to action without giving up the privacy of my cell number

Artılar:

AVOXI is very user friendly and has various features that enables a small business to function like big businesses do. The ability to have a system that allows you to take inbound calls professionally , even off hours, with virtually just your cell phone is PRICELESS!

Eksileri:

The are so many features that AVOXI offers, it would be great to have a downloadable PDF with the features and how to activate them. However, their customer service staff is more than cable of walking you through the process.

Nelson
Güney Afrika dahilindeki Service Controller
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Well done to [SENSITIVE CONTENT] in support

4,0 3 yıl önce

Yorumlar: Great

Artılar:

Easy to use. The product is user friendly .

Eksileri:

More call features would be great as well.

Carlos
Kosta Rika dahilindeki Soporte tecnico
Yapı Malzemeleri, 5.001–10.000 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Good experience

5,0 4 yıl önce

Yorumlar: It is a very indispensable software at a cheap price to many companies that use avoxy, easy to use and have a very stable platform and reduces company costs.

Artılar:

It is a software that came to reduce the costs of the company and it is also very stable and easy to use and its support platform is very friendly and its quick solution in some problems.

Eksileri:

I have no opinion about it; But , At the moment I have no words, the software is very stable and safe and also I have the experience of few supports with reporting problems, it is very stable.

AVOXI Yanıtı

4 yıl önce

Thanks for your feedback Carlos! We are happy to hear that you find the platform so easy to use! - Team AVOXI

Andy
ABD dahilindeki Regional IT Manager
Lojistik ve Tedarik Zinciri, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Scalable and easy to implement

4,0 4 yıl önce

Artılar:

Available local DID numbers for a lot of major cities/countries Easy to add/remove user licenses Easy to set up call routing, virtual attendants Very scalable without the need for large capital investments

Eksileri:

No mobile apps or desk phones available Billing usage reports contain raw data and are not customizable (to customers) No ability to track open/closed issues, requests in admin portal

AVOXI Yanıtı

4 yıl önce

Andy - Thanks for taking the time to leave us this review. Happy to hear such positive feedback. We are had at work on the platform and use feedback like yours to help us prioritize enhancements! Thanks again!

Nuri
Belize dahilindeki Operations Manager
Emlak, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great Service, Easy to use Software

5,0 3 yıl önce

Yorumlar: Their staff is the best. [SENSITVE CONTENT] have been great, they both have great energy and seem genuinely concerned about our needs and helping us out. They are awesome!

Artılar:

Love that the dialer is straightforward, account linked easily with our CRM and we can customize our dispositions based on our needs.

Eksileri:

It was not a big deal that there was not a mobile app when we signed up, however I'm much happier that they are rolling out one and that it is in the testing stages.

Simon
Trinidad ve Tobago dahilindeki communications engineer
Havayolları/Havacılık, 1.001–5.000 Çalışan
Yazılımın kullanım amacı: Ücretsiz Deneme
Değerlendirici Kaynağı

AVOXI Contact Center product

5,0 2 yıl önce

Yorumlar: Great

Artılar:

Ease of use and flexible. love the idea of being able to add recording

Eksileri:

There is nothing i don't like about the product

Santosh
ABD dahilindeki CEO
Yönetim Danışmanlığı, 11–50 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Hassle free

5,0 3 yıl önce

Yorumlar: Very happy with the service so far.

Artılar:

It was very easy to get the number we wanted and have the calls forwarded

Eksileri:

Nothing at the moment i can think of. Everything works smooth and customer care is super helpful and fast.

Andrew
Avustralya dahilindeki Principal
Emlak, 2–10 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Hassell free system

5,0 3 yıl önce

Yorumlar: Excellent service

Artılar:

Easy to use and I would recommend this reliable service to anyone looking for an affordable system

Eksileri:

Everything was provided with the service and as a business customer I couldn't find any fault with this service