---
description: Zoho Assist, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Assist Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Uzaktan Bağlantı Programı](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist)

# Zoho Assist

Canonical: https://www.capterra.web.tr/software/181775/zoho-assist

Page: 1 / 58\
İleri: [Next page](https://www.capterra.web.tr/software/181775/zoho-assist?page=2)

> Zoho Assist, dünyanın herhangi bir yerindeki uzak bilgisayarlara bağlanmak için basit ve doğrudan bir kullanıcı arayüzü sağlar.
> 
> Verdict: Rated **4.7/5** by 1414 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler Zoho Assist Kullanıyor?

Dış kaynaklı BT ve MSP (yönetilen hizmet sağlayıcısı) desteği, BT desteği, Müşteri yardım masaları.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.7/5** | 1414 İncelemeler |
| Kullanım Kolaylığı | 4.7/5 | Based on overall reviews |
| Müşteri Desteği | 4.6/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.7/5 | Based on overall reviews |
| Özellikler | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Zoho
- **Founded**: 1996

## Commercial Context

- **Başlangıç Fiyatı**: ₹480,00
- **Pricing model**:  (Free version available) (Ücretsiz Deneme)
- **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Chromebook (Masaüstü), Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Almanca, Bulgarca, Felemenkçe, Fransızca, Japonca, Korece, Portekizce, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca
- **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 209 more

## Özellikler

- Anketler ve Geribildirim
- Canlı Sohbet
- Desktop/Browser Sharing
- Destek Bileti Yönetimi
- Dosya Aktarımı
- Dosya Paylaşımı
- Ek Açıklamalar
- Ekran Kaydı
- Ekran Paylaşımı
- Erişim Denetimleri/İzinleri
- Gerçek Zamanlı Ekran Paylaşımı
- Gerçek Zamanlı Sohbet
- Görüntülü Konferans
- Görüntülü Sohbet
- HD Ses/Görüntü
- Katılımsız Erişim
- Kaydetme
- MSP'ler (Yönetilen Hizmet Sağlayıcıları) İçin
- Mobil Ekran Paylaşımı
- Mobil Erişim
- Oturum Kaydı
- Pano
- Planlama
- Raporlama ve İstatistikler
- Raporlama/Analiz
- Real-Time Monitoring
- Self Servis Portal
- Sohbet/Mesajlaşma
- Sorun Giderme
- Sorun Yönetimi
- Sunucu İzleme
- Tanılama Araçları
- Uzaktan Destek
- Uzaktan Erişim/Denetim
- Uzaktan İzleme ve Yönetim
- Yedekleme ve Kurtarma
- Çok Kanallı İletişim
- İş Birliği Araçları

## Integrations (17 total)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

... and 2 more integrations

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- 7/24 (Canlı yardım)
- Sohbet

## Category

- [Uzaktan Bağlantı Programı](https://www.capterra.web.tr/directory/30928/remote-support/software)

## İlgili Kategoriler

- [Uzaktan Bağlantı Programı](https://www.capterra.web.tr/directory/30928/remote-support/software)
- [Uzaktan Çalışma Yazılımı](https://www.capterra.web.tr/directory/31855/remote-work/software)
- [Uzak Masaüstü Programı](https://www.capterra.web.tr/directory/31955/remote-desktop/software)
- [BT Hizmet Yönetimi (ITSM) Yazılımı](https://www.capterra.web.tr/directory/30676/itsm/software)
- [MSP (Yönetilen Servis Sağlayıcısı) Programı](https://www.capterra.web.tr/directory/30921/msp/software)

## Alternatifler

1. [TeamViewer ONE](https://www.capterra.web.tr/software/122252/teamviewer) — 4.6/5 (11626 reviews)
2. [AnyDesk](https://www.capterra.web.tr/software/149595/anydesk) — 4.6/5 (1787 reviews)
3. [Iperius Remote](https://www.capterra.web.tr/software/219280/iperius-remote) — 4.3/5 (227 reviews)
4. [ISL Light](https://www.capterra.web.tr/software/146892/isl-light) — 4.7/5 (779 reviews)
5. [JIRA Service Management](https://www.capterra.web.tr/software/138769/jira-service-management) — 4.5/5 (770 reviews)

## İncelemeler

### "Effortless Unattended Access: The Perfect Tool for Seamless Client Support plus its affordable" — 5.0/5

> **Adil** | *2 Nisan 2026* | Tekstil | Recommendation rating: 10.0/10
> 
> **Artılar**: The Unattended Access feature is a game-changer. It allows me to jump onto my client’s systems instantly without needing them to be present to accept a request. The connection is incredibly stable, and the interface is intuitive. I also appreciate the "Bulk Deployment" options and the ability to organize computers into groups, which makes managing multiple machines for a single client very efficient. Customer support is fast.
> 
> **Eksileri**: The file transfer speed can occasionally lag on lower-bandwidth connections compared to some high-end competitors, and the initial setup of the unattended agent on macOS requires a few extra security permission steps (though this is largely due to Apple’s OS restrictions).
> 
> My experience has been excellent. I’ve used it primarily to maintain a long-term support relationship with a client, and it has saved us both a significant amount of time. Instead of coordinating schedules for a live session, I can perform updates and troubleshooting during off-hours. It’s a professional, cost-effective Value for money, and secure tool that has become a core part of my workflow.

-----

### "We improved our way of the work with Zoho Assist" — 5.0/5

> **Melih** | *24 Eylül 2024* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10
> 
> **Artılar**: Being able to work at one place accross other Zoho applications. Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration.
> 
> **Eksileri**: Being able to make multiple sessions at one time \& unattended access feature

-----

### "It is my favourite remote access solution" — 5.0/5

> **Roscoe** | *31 Mart 2026* | Kamu Yönetimi | Recommendation rating: 10.0/10
> 
> **Artılar**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product
> 
> **Eksileri**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing.
> 
> love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer.

-----

### "Great product overall" — 5.0/5

> **Paul** | *14 Nisan 2026* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10
> 
> **Artılar**: Fast connectivity. Easy to use portal.  Good for grouping and managing clients.  Cross platform support.  Price beats most others without losing features
> 
> **Eksileri**: Occasional browser  issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail
> 
> Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works.

-----

### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5

> **Raul** | *20 Şubat 2026* | İnternet | Recommendation rating: 5.0/10
> 
> **Artılar**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription.
> 
> **Eksileri**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find.
> 
> Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues.

-----

Page: 1 / 58\
İleri: [Next page](https://www.capterra.web.tr/software/181775/zoho-assist?page=2)

## Links

- [View on Capterra](https://www.capterra.web.tr/software/181775/zoho-assist)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/181775/zoho-assist> |
| de | <https://www.capterra.com.de/software/181775/zoho-assist> |
| de-AT | <https://www.capterra.at/software/181775/zoho-assist> |
| de-CH | <https://www.capterra.ch/software/181775/zoho-assist> |
| en | <https://www.capterra.com/p/112011/Zoho-Assist/> |
| en-AE | <https://www.capterra.ae/software/181775/zoho-assist> |
| en-AU | <https://www.capterra.com.au/software/181775/zoho-assist> |
| en-CA | <https://www.capterra.ca/software/181775/zoho-assist> |
| en-GB | <https://www.capterra.co.uk/software/181775/zoho-assist> |
| en-IE | <https://www.capterra.ie/software/181775/zoho-assist> |
| en-IL | <https://www.capterra.co.il/software/181775/zoho-assist> |
| en-IN | <https://www.capterra.in/software/181775/zoho-assist> |
| en-NZ | <https://www.capterra.co.nz/software/181775/zoho-assist> |
| en-SG | <https://www.capterra.com.sg/software/181775/zoho-assist> |
| en-ZA | <https://www.capterra.co.za/software/181775/zoho-assist> |
| es | <https://www.capterra.es/software/181775/zoho-assist> |
| es-AR | <https://www.capterra.com.ar/software/181775/zoho-assist> |
| es-CL | <https://www.capterra.cl/software/181775/zoho-assist> |
| es-CO | <https://www.capterra.co/software/181775/zoho-assist> |
| es-CR | <https://www.capterra.co.cr/software/181775/zoho-assist> |
| es-DO | <https://www.capterra.do/software/181775/zoho-assist> |
| es-EC | <https://www.capterra.ec/software/181775/zoho-assist> |
| es-MX | <https://www.capterra.mx/software/181775/zoho-assist> |
| es-PA | <https://www.capterra.com.pa/software/181775/zoho-assist> |
| es-PE | <https://www.capterra.pe/software/181775/zoho-assist> |
| fi | <https://www.capterra.fi/software/181775/zoho-assist> |
| fr | <https://www.capterra.fr/software/181775/zoho-assist> |
| fr-BE | <https://fr.capterra.be/software/181775/zoho-assist> |
| fr-CA | <https://fr.capterra.ca/software/181775/zoho-assist> |
| fr-LU | <https://www.capterra.lu/software/181775/zoho-assist> |
| it | <https://www.capterra.it/software/181775/zoho-assist> |
| ja | <https://www.capterra.jp/software/181775/zoho-assist> |
| ko | <https://www.capterra.co.kr/software/181775/zoho-assist> |
| nb | <https://www.capterra.no/software/181775/zoho-assist> |
| nl | <https://www.capterra.nl/software/181775/zoho-assist> |
| nl-BE | <https://www.capterra.be/software/181775/zoho-assist> |
| pl | <https://www.capterra.pl/software/181775/zoho-assist> |
| pt | <https://www.capterra.com.br/software/181775/zoho-assist> |
| pt-PT | <https://www.capterra.pt/software/181775/zoho-assist> |
| sv | <https://www.capterra.se/software/181775/zoho-assist> |
| tr | <https://www.capterra.web.tr/software/181775/zoho-assist> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Türkiye, işletmeniz için en uygun yazılımları sizin için listeler ve yorumlar ile destekler. Kullanıcı puanlarını ve özellikleri incelemek için tıklayın!","email":"info@capterra.web.tr","url":"https://www.capterra.web.tr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.web.tr/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Zoho Assist","description":"Uzaktan destek, ekran paylaşımı ve gözetimsiz erişim için tek noktadan çözüm olan Zoho Assist’i kullanarak, bilgisayarınıza veya mobil cihazınıza her yerden ve her zaman erişin. Sektördeki en güvenli, güvenilir ve uygun fiyatlı yazılımlardan biriyle hemen başlayın. Önceden kurulum gerektirmez. Platformlar arası destek bulunmaktadır. Tüm cihazlarda çalışır. Tüm önemli web vekil sunucularını ve güvenlik duvarlarını destekler.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f45b8b9a-ffd9-4aa7-b8ad-bb996e89aef1.png","url":"https://www.capterra.web.tr/software/181775/zoho-assist","@id":"https://www.capterra.web.tr/software/181775/zoho-assist#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.web.tr/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1414},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.web.tr/software/181775/zoho-assist#faqs","@type":"FAQPage","mainEntity":[{"name":"Zoho Assist Nedir?","@type":"Question","acceptedAnswer":{"text":"Uzaktan destek, ekran paylaşımı ve gözetimsiz erişim için tek noktadan çözüm olan Zoho Assist’i kullanarak, bilgisayarınıza veya mobil cihazınıza her yerden ve her zaman erişin. Sektördeki en güvenli, güvenilir ve uygun fiyatlı yazılımlardan biriyle hemen başlayın. Önceden kurulum gerektirmez. Platformlar arası destek bulunmaktadır. Tüm cihazlarda çalışır. Tüm önemli web vekil sunucularını ve güvenlik duvarlarını destekler.","@type":"Answer"}},{"name":"Kimler Zoho Assist Kullanıyor?","@type":"Question","acceptedAnswer":{"text":"Dış kaynaklı BT ve MSP (yönetilen hizmet sağlayıcısı) desteği, BT desteği, Müşteri yardım masaları.","@type":"Answer"}}]},{"@id":"https://www.capterra.web.tr/software/181775/zoho-assist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Ev","position":1,"item":"/","@type":"ListItem"},{"name":"Uzaktan Bağlantı Programı","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"Zoho Assist","position":3,"item":"/software/181775/zoho-assist","@type":"ListItem"}]}]}
</script>