---
description: Zoho Assist, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Assist Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Uzaktan Bağlantı Programı](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist)

# Zoho Assist

Canonical: https://www.capterra.web.tr/software/181775/zoho-assist

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> Zoho Assist, dünyanın herhangi bir yerindeki uzak bilgisayarlara bağlanmak için basit ve doğrudan bir kullanıcı arayüzü sağlar.
> 
> Verdict: Rated **4.7/5** by 1350 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler Zoho Assist Kullanıyor?

Dış kaynaklı BT ve MSP (yönetilen hizmet sağlayıcısı) desteği, BT desteği, Müşteri yardım masaları.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.7/5** | 1350 İncelemeler |
| Kullanım Kolaylığı | 4.7/5 | Based on overall reviews |
| Müşteri Desteği | 4.6/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.7/5 | Based on overall reviews |
| Özellikler | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Zoho
- **Founded**: 1996

## Commercial Context

- **Başlangıç Fiyatı**: ₹480,00
- **Pricing model**:  (Free version available) (Ücretsiz Deneme)
- **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Chromebook (Masaüstü), Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Almanca, Bulgarca, Felemenkçe, Fransızca, Japonca, Korece, Portekizce, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca
- **Available Countries**: ABD Virjin Adaları, Afganistan, Almanya, Amerika Birleşik Devletleri, Amerikan Samoası, Andorra, Angola, Anguilla, Antigua ve Barbuda, Arjantin, Arnavutluk, Aruba, Avustralya, Avusturya, Azerbaycan, Bahamalar, Bahreyn, Bangladeş, Barbados, Belarus and 208 more

## Özellikler

- Anketler ve Geribildirim
- Canlı Sohbet
- Desktop/Browser Sharing
- Destek Bileti Yönetimi
- Dosya Aktarımı
- Dosya Paylaşımı
- Ek Açıklamalar
- Ekran Kaydı
- Ekran Paylaşımı
- Erişim Denetimleri/İzinleri
- Gerçek Zamanlı Ekran Paylaşımı
- Gerçek Zamanlı Sohbet
- Görüntülü Konferans
- Görüntülü Sohbet
- HD Ses/Görüntü
- Katılımsız Erişim
- Kaydetme
- MSP'ler (Yönetilen Hizmet Sağlayıcıları) İçin
- Mobil Ekran Paylaşımı
- Mobil Erişim
- Oturum Kaydı
- Pano
- Planlama
- Raporlama ve İstatistikler
- Raporlama/Analiz
- Real-Time Monitoring
- Self Servis Portal
- Sohbet/Mesajlaşma
- Sorun Giderme
- Sorun Yönetimi
- Sunucu İzleme
- Tanılama Araçları
- Uzaktan Destek
- Uzaktan Erişim/Denetim
- Uzaktan İzleme ve Yönetim
- Yedekleme ve Kurtarma
- Çok Kanallı İletişim
- İş Birliği Araçları

## Integrations (17 total)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

... and 2 more integrations

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- 7/24 (Canlı yardım)
- Sohbet

## Category

- [Uzaktan Bağlantı Programı](https://www.capterra.web.tr/directory/30928/remote-support/software)

## İlgili Kategoriler

- [Uzaktan Bağlantı Programı](https://www.capterra.web.tr/directory/30928/remote-support/software)
- [Uzaktan Çalışma Yazılımı](https://www.capterra.web.tr/directory/31855/remote-work/software)
- [Uzak Masaüstü Programı](https://www.capterra.web.tr/directory/31955/remote-desktop/software)
- [BT Hizmet Yönetimi (ITSM) Yazılımı](https://www.capterra.web.tr/directory/30676/itsm/software)
- [MSP (Yönetilen Servis Sağlayıcısı) Programı](https://www.capterra.web.tr/directory/30921/msp/software)

## Alternatifler

1. [ISL Light](https://www.capterra.web.tr/software/146892/isl-light) — 4.7/5 (779 reviews)
2. [TeamViewer](https://www.capterra.web.tr/software/122252/teamviewer) — 4.6/5 (11616 reviews)
3. [AnyDesk](https://www.capterra.web.tr/software/149595/anydesk) — 4.6/5 (1774 reviews)
4. [Iperius Remote](https://www.capterra.web.tr/software/219280/iperius-remote) — 4.3/5 (227 reviews)
5. [JIRA Service Management](https://www.capterra.web.tr/software/138769/jira-service-management) — 4.5/5 (756 reviews)

## İncelemeler

### "We improved our way of the work with Zoho Assist" — 5.0/5

> **Melih** | *24 Eylül 2024* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10
> 
> **Artılar**: Being able to work at one place accross other Zoho applications. Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration.
> 
> **Eksileri**: Being able to make multiple sessions at one time \& unattended access feature

-----

### "Affordable and Reliable Remote Support Tool for Small MSPs" — 5.0/5

> **Carlos** | *4 Şubat 2026* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10
> 
> **Artılar**: Zoho Assist has been a solid remote support tool for my small MSP because it’s straightforward to deploy and doesn’t feel overly complicated like some enterprise platforms. I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical. The pricing is also very reasonable compared to other tools, especially for solo technicians or smaller IT businesses trying to grow without huge overhead.
> 
> **Eksileri**: The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features. Some advanced automation or deeper MSP integrations require a bit of setup, and the documentation could be clearer for new users who are transitioning from other remote support tools.
> 
> Overall, my experience has been positive. As someone running a small IT services business, I needed something reliable that didn’t break the budget, and Zoho Assist fits that role well. It’s easy to onboard clients, connections have been stable, and it gives me enough professional features like session recording and scripting without feeling overwhelming. It works well for both on-demand support and managing unattended systems.

-----

### "Zoho Assist best remote management" — 5.0/5

> **Michael** | *9 Ocak 2026* | Bilgisayar ve Ağ Güvenliği | Recommendation rating: 9.0/10
> 
> **Artılar**: Zoho Assist is easy to use and has a full feature set for remote management of servers and user support. Assist's multiple deployment options make it efficient for the support tech to get connected and fix issues quickly.
> 
> **Eksileri**: I have not found any real issues with Zoho Assist. It has all the features needed for remote management and troubleshooting.
> 
> I have used and tested multiple remote management systems. Zoho Assist has proven to have the best feature set and performance for the cost. It also integrates seamlessly with other Zoho products. We started using Zoho Assist and found it so good that we purchased several other Zoho management applications to give us a full management suite.

-----

### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5

> **Raul** | *20 Şubat 2026* | İnternet | Recommendation rating: 5.0/10
> 
> **Artılar**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription.
> 
> **Eksileri**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find.
> 
> Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues.

-----

### "Zoho Assist, best Remote Support Application" — 5.0/5

> **Nitin** | *16 Aralık 2025* | Bilgisayar Yazılımı | Recommendation rating: 10.0/10
> 
> **Artılar**: It is very fast and dont lag. I like the unattended access part. Setup was seamless and works very fast. It also maintain log and calculate total time, every time I connect to my customers. I can setup billing based on the hours I supported customers.
> 
> **Eksileri**: Customer needs to install Zoho assistance in order to connect. Also it asks user permission, so I need to guide user over the phone. In Anydesk, it is straight forward just tell the number and done
> 
> I am happy as it was less than half the price I was paying to Anydesk. Yes I need to guide users but it is one time process and doesn't take long.

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## Links

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