--- description: CloudTalk, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CloudTalk Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Çağrı Muhasebesi Yazılımı](/directory/30083/call-accounting/software) > [CloudTalk](/software/182004/cloudtalk) # CloudTalk Canonical: https://www.capterra.web.tr/software/182004/cloudtalk Page: 1 / 12\ İleri: [Next page](https://www.capterra.web.tr/software/182004/cloudtalk?page=2) > CloudTalk destek ve satış ekipleri için bulut tabanlı bir telefon sistemidir. Aramayı kolay ve eğlenceli hale getiriyoruz. Ücretsiz denemenizi hemen alın. > > Verdict: Rated **4.4/5** by 271 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler CloudTalk Kullanıyor? CloudTalk dünyanın her yerinde küçük ve orta ölçekli işletmelerin sanal telefon sistemleri kurmasına ve işletmesine yardımcı olur. Tipik olarak, giden aramalar için satışlarda ve gelen aramalar için müşteri hizmetlerinde kullanılır. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.4/5** | 271 İncelemeler | | Kullanım Kolaylığı | 4.5/5 | Based on overall reviews | | Müşteri Desteği | 4.3/5 | Based on overall reviews | | Paranızın Karşılığı | 4.2/5 | Based on overall reviews | | Özellikler | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: CloudTalk - **Founded**: 2016 ## Commercial Context - **Başlangıç Fiyatı**: $19,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Mac (Masaüstü), Windows (Masaüstü), Linux (Masaüstü), Android (Mobil), iPhone (Mobil), iPad (Mobil) - **Supported Languages**: Almanca, Felemenkçe, Portekizce, Çekçe, İngilizce, İspanyolca, İtalyanca - **Available Countries**: ABD Virjin Adaları, Almanya, Amerika Birleşik Devletleri, Andorra, Anguilla, Antigua ve Barbuda, Arnavutluk, Aruba, Avustralya, Avusturya, Bahamalar, Barbados, Belarus, Belize, Belçika, Bermuda, Birleşik Krallık, Bosna-Hersek, Brezilya, Britanya Virjin Adaları and 76 more ## Özellikler - Anahtar Kelime İzleme - Aracı Arayüzü - Arama Filtreleme - Arama Günlüğü - Arama Komut Dosyası - Arama Listesi Yönetimi - Arama Raporlama - Arama Transkripsiyonu - Arama Yönlendirme - Arama İzleme - Arayan Kimliği - Audio/Video Conferencing - Automated Attendant - CRM - Dosya Aktarımı - Duygu Analizi - Dönüşüm İzleme - Employee Coaching Tools - Etkinlik Panosu - Geri Arama Planlama - Geri Bildirim Yönetimi - IVR - KPI (Temel Performans Göstergeleri - TPG) İzleme - Kalite Yönetimi - Kampanya Yönetimi - Kaydetme - Kişi Yönetimi - Konferans - Kuyruk Yönetimi - Liste Yönetimi - Müşteri Deneyimi Yönetimi - Otomatik Yönlendirme - Otomatik Çağrı Dağıtımı - Otomatik Çevirici - PBX - Pano - Power Dialer (Otomatik Çevirici) - Raporlama/Analiz - Rol Tabanlı İzinler - SIP (Oturum Başlatma Protokolü) Trunking (Bağlantısı) - Sanal Uzantılar - Sesli Mesaj - Tahmini Çevirici - Third-Party Integrations - Uyarılar/Bildirimler - VoIP - Workflow Automation - Çağrı Merkezi Yönetimi - Özelleştirilebilir Raporlar - İletişim Yönetimi ... and 25 more features ## Integrations (25 total) - Adobe Commerce - BigCommerce - Freshdesk - Front - Google Contacts - Groove - Help Scout - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Kommo - Kustomer - LiveAgent - LiveChat - Make ... and 10 more integrations ## Support Options - E-posta/Yardım Masası - SSS/Forum - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Çağrı Muhasebesi Yazılımı](https://www.capterra.web.tr/directory/30083/call-accounting/software) ## İlgili Kategoriler - [Çağrı Muhasebesi Yazılımı](https://www.capterra.web.tr/directory/30083/call-accounting/software) - [Arama Kaydedici Uygulama](https://www.capterra.web.tr/directory/30533/call-recording/software) - [İnteraktif Sesli Yanıt Programı](https://www.capterra.web.tr/directory/30231/ivr/software) - [Çağrı Takip Programı](https://www.capterra.web.tr/directory/30901/call-tracking/software) - [Ticari Telefon Sistemleri](https://www.capterra.web.tr/directory/31101/business-phone-systems/software) ## Alternatifler 1. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (1005 reviews) 2. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1789 reviews) 3. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4094 reviews) 4. [Squaretalk](https://www.capterra.web.tr/software/219046/squaretalk-matrix) — 4.8/5 (128 reviews) ## İncelemeler ### "''Secure Communication Solution With Secure login''" — 3.0/5 > **Samuel** | *22 Eylül 2026* | İnternet | Recommendation rating: 7.0/10 > > **Artılar**: CloudTalk is a user friendly tool for providing security for the call management and provide top priority for measuring data and communication. The auto attendant feature to improve our team experience by ensuring calls efficiently, reduce wait time and increase user satisfaction. Its regular updates maintain security compliance with company standard and role based access allows to control sensitive information. Custom call and personalized greetings rout rules on time with availability all the time. > > **Eksileri**: The thing I liked least about CloudTalk is its basic phone support, getting quick personalized assistance can be challenging for me especially during workload hours. The billing structure is also bit confusing when going for additional features or for international calls the charges goes high. > > As per my overall experience CloudTalk is a secure customizable solution for truly enhancing communication operations across teams and clients. Its a reliable Cloud call solution with end to end encryption which ensure secure calls with secure login options. Clarifying billing would make make it more reliable. I recommend it. ----- ### "Cloudtalk review" — 5.0/5 > **Dhanesh** | *15 Aralık 2025* | Eğitim Yönetimi | Recommendation rating: 3.0/10 > > **Artılar**: Genuine and integrations are good Name is displayed on call or double check on number is not required Shows what time the call has been done with recordings which is great too > > **Eksileri**: Sometimes the wait time is a lot Trying to change the country number is a but confusion but it is manageable. Could be better at that. > > After a few weeks of usuage the UI felt easy to use. Don’t need to recheck the number as name displays ----- ### "My All in one and daily Driver" — 5.0/5 > **Nishant** | *4 Ağustos 2025* | Ağırlama | Recommendation rating: 10.0/10 > > **Artılar**: CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity. It integrates smoothly with popular CRMs like HubSpot and Salesforce, saving time with automatic logging. Features like call recording, smart routing, and analytics help improve team performance. Its cloud-based setup makes it ideal for remote teams, and customer support is responsive and helpful. > > **Eksileri**: Pricing can become expensive as you scale or add premium features. The mobile app lacks some key functions compared to desktop. Occasional glitches or lag may occur in the desktop version. Complex features like advanced routing or automation have a steeper learning curve. Also, being entirely cloud-based, it relies heavily on a stable internet connection for optimal performance. ----- ### "Makes everyday work noticeably easier\!" — 5.0/5 > **Oliver** | *7 Eylül 2026* | Eczacılık | Recommendation rating: 10.0/10 > > **Artılar**: The app runs flawlessly on both phones and laptops, unlike many other products out there. The design and user-friendliness are truly excellent. The modern and appealing layout makes making and receiving calls a pleasure every time. > > **Eksileri**: So far, we have had absolutely no problems with CloudTalk. Every feature meets our expectations and contributes to improving our daily communication. CloudTalk's ease of use and reliability make it an indispensable part of our studio. > > The tool allows us to make and receive calls directly from our PC. It also offers detailed analyses of our calling behavior, including the number of calls made, their average duration, and even a forecast for future calls. The app also runs flawlessly and without any problems on the iPhone. ----- ### "intruitive for Both Admins and Users" — 5.0/5 > **Eyituoyo** | *10 Temmuz 2019* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 9.0/10 > > **Artılar**: One of the most difficult issues with adapting to new software is not just getting the administrators to like and accept the software but to also get the final users of the solutions (support team) to use it with minimal setup and a short learning cycle. It was so easy for staff to make use of it right out of the box that we were running literally within minutes. Also as a Systems Administrator, nothing is better than having a clean interface to work with, you get a quick summary right on your dashboard and any function or feature you need is within easy reach. Plus with the support staff helping to iron out any and all issues that pop up, which was very few (was mostly our fault - a bad internet), we were more than happy having it as our default solution moving forward. > > **Eksileri**: For now, I don't think there is anything negative I have to say about Cloudtalk. Would love to pick a number from a selection but that's not a con. > > There are few companies that earn our respect in both terms of service and after-sales support and Cloudtalk has really impressed us. We see ourselves doing business with them for the foreseeable future. ----- Page: 1 / 12\ İleri: [Next page](https://www.capterra.web.tr/software/182004/cloudtalk?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/182004/cloudtalk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data