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seçmesine yardımcı oluyoruz
Hostfully Property Management Platform
Hostfully Property Management Platform Nedir?
Kısa süreli kiralamalar için mülk yönetimi ve konuk deneyimi yazılımı. Hostfully’nin mülk yönetim platformu (eski adıyla Orbirental), mülkleri yönetmeye ve yönetim işlemlerini geliştirmeye yardımcı olacak şekilde tasarlanmış özelliklerle yöneticilerin, kiralık tatil evi işletmelerini ölçeklendirmelerine yardımcı olur. Özellikleri şunları içerir: kanal dağıtımı, merkezi takvim ve konuk iletişimi gelen kutusu, otomatik mesajlaşma, doğrudan rezervasyonlar, ek satış platformu, ödeme işleme, fiyatlandırma araçları ve çok daha fazlası.
Kimler Hostfully Property Management Platform Kullanıyor?
Kiralık tatil evi yöneticileri ve şirketleri.
Hostfully Property Management Platform konusunda emin değil misiniz?
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Hostfully Property Management Platform
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Review Hostfully
Yorumlar: Good. I enjoy working with my success cash.
Artılar:
Customer support/technical assistance speed of replies.
Eksileri:
On-boarding length of time. Took too long/too many meetings.
Hostfully Yanıtı
8 ay önce
Hello Rick, Thank you for your review! We're glad to hear that you appreciate the speed of our customer support and technical assistance replies. We apologize for the lengthy onboarding process and the number of meetings required. Your feedback is valuable, and we'll work on streamlining this process. We're pleased to know that you enjoy working with your success coach and that referrals, Google reviews, and social media influenced your decision to choose Hostfully. Thank you for sharing your experience!
Hostfully makes it easy to operate our short-term rental activity
Yorumlar: We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement. the system has a lot of bells and whistles and there are lots of "nooks and crannies" but it's easy to get things done and is very customizable and configurable.
Artılar:
Hostfully takes a lot of work and worry out of managing our listings and guest experience.
Eksileri:
The user interface is undergoing much needed improvements. Hopefully they'll be done soon, but it does well as it is, we're excited to see the improvements bear fruit.
Too Many Bugs
Yorumlar: There is great potential with this product if they would ever fix it and it could do what they say that it is capable of doing. They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?
Artılar:
The calendar syncs between Airbnb and VRBO, which are the only two platforms we use right now. It is the only thing that works. The calendar is accurate. And, their support team is responsive because I spend 50% of my day messaging them about bugs in the system.
Eksileri:
Bugs. It is so difficult to manage anything about the reservation - communicating with the guest (you can't get messages into the platform from VRBO; cohosts can't communicate via Airbnb); you can't modify rates or add on additional nights w/out rates changing from dates already paid for; messages don't come through; etc. You double space after the end of a sentence and it sends &nspc after each period; It doesn't have a sort system to show you outstanding balances or pending transactions so you don't know who to follow up with; and there are problems every single day trying to do basic things that the system will not do. The answer is "we are forwarding to our higher tier department". You never hear back.
Really positive demo experience
Yorumlar: Good, i was offered a free demo and found the platform useful
Artılar:
It is very easy to navigate, i used the website and you know exactly where to go
Eksileri:
honestly, there was not that much to dislike, i really had a positive experience
A must if you plan to grow!
Yorumlar: I think Hostfully still has some kinks to work out, but I’m glad we are growing with them. I would recommend them.
Artılar:
We have been able to organize all of our properties and all of our platforms into one single hub, which has simplified our work.
Eksileri:
I wish the app was better and you could do more from it and wish there was a phone # to call for help.
Hostfully Yanıtı
8 ay önce
Hello Jennifer, Thank you for your review! We're thrilled to hear that Hostfully has helped you organize all of your properties and platforms into one hub, simplifying your work. We appreciate your feedback about the app and the desire for a phone number for support. We understand the importance of these features and are working on improvements. It's great to know that you're growing with us and would recommend Hostfully. We're committed to ironing out any kinks and continuing to enhance our platform. Thank you for choosing Hostfully for its affordability and simple onboarding process. Your feedback is invaluable as we strive to improve our services.
