---
description: Endear, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Endear Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Perakende Yazılımı](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing)

# Endear

Canonical: https://www.capterra.web.tr/software/187844/endear-outbound-retailing

Page: 1 / 3\
İleri: [Next page](https://www.capterra.web.tr/software/187844/endear-outbound-retailing?page=2)

> Endear, çok kanallı perakende markalarının satışları ve müşteri elde tutma oranını artırmasına yardımcı olmak için oluşturulmuş bir CRM ve müşteriye özel yaklaşım (clienteling) platformudur.
> 
> Verdict: Rated **4.4/5** by 47 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler Endear Kullanıyor?

Perakende operasyonlarını modernize etmek, süreç içinde satışları ve müşteri elde tutma oranını artırmak isteyen çok kanallı perakendeciler.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.4/5** | 47 İncelemeler |
| Kullanım Kolaylığı | 4.3/5 | Based on overall reviews |
| Müşteri Desteği | 4.6/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.3/5 | Based on overall reviews |
| Özellikler | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Endear
- **Location**: New York, ABD
- **Founded**: 2016

## Commercial Context

- **Başlangıç Fiyatı**: $350,00
- **Pricing model**:  (Ücretsiz Deneme)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Fransızca, İngilizce, İspanyolca
- **Available Countries**: Amerika Birleşik Devletleri, Arjantin, Avustralya, Birleşik Krallık, Fransa, Kanada, Kolombiya, Meksika, Nikaragua, Peru, Yeni Zelanda, İspanya, İsveç, Şili

## Özellikler

- Belge Depolama
- CRM
- E-posta Pazarlaması
- E-posta Yönetimi
- Etkileşim İzleme
- Etkinlik Panosu
- Görev Yönetimi
- Katılım İzleme
- Kişi Yönetimi
- Mobil Erişim
- Müşteri Adayı Yönetimi
- Pano
- Pazaryeri Entegrasyonu
- Performans Yönetimi
- Raporlama/Analiz
- Segmentasyon
- Third-Party Integrations
- Uyarılar/Bildirimler
- Veri Görselleştirme
- Veri İçe/Dışa Aktarma
- Yorumlama/Notlar
- Çok Kanallı Pazarlama
- Özelleştirilebilir Raporlar
- Özelleştirilebilir Şablonlar
- İş Birliği Araçları

## Integrations (13 total)

- Gorgias
- Klaviyo
- Kustomer
- Lightspeed
- Microsoft 365
- Newstore
- Shopify
- Shopify POS
- Shopify Plus
- Square Payments
- Teamwork Commerce
- WhatsApp
- Zapier

## Support Options

- E-posta/Yardım Masası
- SSS/Forum
- Bilgi Tabanı
- Telefon Desteği
- 7/24 (Canlı yardım)
- Sohbet

## Category

- [Perakende Yazılımı](https://www.capterra.web.tr/directory/20053/retail-management-systems/software)

## İlgili Kategoriler

- [Perakende Yazılımı](https://www.capterra.web.tr/directory/20053/retail-management-systems/software)
- [Satış Takip Programı](https://www.capterra.web.tr/directory/32744/sales-tracking/software)
- [CRM Programı](https://www.capterra.web.tr/directory/2/customer-relationship-management/software)
- [Müşteri Deneyimi Yazılımı](https://www.capterra.web.tr/directory/30671/customer-experience/software)
- [Çok Kanallı e-Ticaret Yazılımı](https://www.capterra.web.tr/directory/31281/multi-channel-ecommerce/software)

## Alternatifler

1. [Zoho CRM](https://www.capterra.web.tr/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
2. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1786 reviews)
3. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4083 reviews)
4. [Freshdesk](https://www.capterra.web.tr/software/124981/freshdesk) — 4.5/5 (3460 reviews)
5. [Tidio](https://www.capterra.web.tr/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## İncelemeler

### "Awesome Tool" — 5.0/5

> **Thomas** | *22 Mayıs 2020* | Yiyecek Üretimi | Recommendation rating: 10.0/10
> 
> **Artılar**: I liked the ease of use and the statistical analysis
> 
> **Eksileri**: Make it easier to message 500 people at once.
> 
> Customer service was amazing\!

-----

### "We love Endear\!" — 5.0/5

> **Cristina** | *4 Mayıs 2026* | Perakende | Recommendation rating: 10.0/10
> 
> **Artılar**: We love the customer support. We have had experiences in the past from other softwares where the support was not fast and with Endear our questions get answered right away.
> 
> **Eksileri**: I think the reporting could use more work. We would like to build companywide benchmarks and being able to pull in what exact segment is preforming the best would help us be able to do this.
> 
> Our overall experience with Endear is great. The team is there from start to finish from training our stores to make sure that they can use the platform to monthly calls to ensure we are up to date on new offerings, etc. we love working with them\!

-----

### "Endear is frustrating" — 2.0/5

> **Sophie** | *17 Haziran 2026* | Kıyafet ve Moda | Recommendation rating: 0.0/10
> 
> **Artılar**: The filters for the client contacts, so you can sort by last contacted. This is helpful in knowing who I should contact first.
> 
> **Eksileri**: Sending messages. It doesn’t show that I’ve sent them right away, and sometimes my sent messages do not even count.
> 
> Not good. It’s very frustrated that it takes so long to load each page and that the messages I’ve sent are not even being recorded.

-----

### "User Friendly + Revolutionizing CRM\!" — 5.0/5

> **Alexandria** | *9 Mayıs 2024* | Perakende | Recommendation rating: 10.0/10
> 
> **Artılar**: Added level of personal touch for client outreach - allows for one to one contact, in an age of retail when companies are sending mass marketing from an automated feature.
> 
> **Eksileri**: Reporting is still tricky to figure out.
> 
> Excellent\! We've only been using it at a store level for a couple of months and it's already a game changer for us.

-----

### "My team loves it" — 4.0/5

> **Lauren** | *14 Mayıs 2024* | Lüks Ürünler ve Kuyumculuk | Recommendation rating: 10.0/10
> 
> **Artılar**: It is so user friendly and easy to learn - especially if you use Shopify\!
> 
> **Eksileri**: Selecting products for stories in outreach.

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## Links

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