--- description: Voiso, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voiso Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Çağrı Merkezi Uygulamaları](/directory/30007/call-center/software) > [Voiso](/software/203121/voiso) # Voiso Canonical: https://www.capterra.web.tr/software/203121/voiso Page: 1 / 2\ İleri: [Next page](https://www.capterra.web.tr/software/203121/voiso?page=2) > Gelişiminizi desteklemek için geliştirilmiş yapay zeka öncelikli iletişim merkezi yazılımı. > > Verdict: Rated **4.7/5** by 30 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Voiso Kullanıyor? Hedef müşterileri, operasyonlarını kolaylaştırmak ve otomasyon ve yapay zeka aracılığıyla müşteri katılımını iyileştirmek isteyen çağrı veya iletişim merkezi işletmeleridir. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.7/5** | 30 İncelemeler | | Kullanım Kolaylığı | 4.8/5 | Based on overall reviews | | Müşteri Desteği | 4.6/5 | Based on overall reviews | | Paranızın Karşılığı | 4.7/5 | Based on overall reviews | | Özellikler | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Voiso - **Founded**: 2016 ## Commercial Context - **Başlangıç Fiyatı**: $24,00 - **Pricing model**: (Ücretsiz Deneme) - **Target Audience**: 11–50, 51–200, 201–500, 501–1.000 - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı - **Supported Languages**: İngilizce - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Andorra, Arjantin, Arnavutluk, Avustralya, Avusturya, Azerbaycan, Bangladeş, Belçika, Birleşik Arap Emirlikleri, Birleşik Krallık, Bolivya, Bosna-Hersek, Brezilya, Brunei, Bulgaristan, Cebelitarık, Cezayir, Danimarka and 83 more ## Özellikler - Anahtar Kelime İzleme - Aracı Arayüzü - Arama Aktarma - Arama Günlüğü - Arama Kaydı - Arama Komut Dosyası - Arama Raporlama - Arama Yönlendirme - Arama İzleme - Arayan Kimliği - Automated Attendant - Bilgi Bankası Yönetimi - Bilgisayar Telefon Entegrasyonu - Canlı Sohbet - E-posta Yönetimi - Erişim Denetimleri/İzinleri - Hizmet Seviyesi Anlaşması (SLA) Yönetimi - IVR - Kalite Yönetimi - Kampanya Yönetimi - Kişi Yönetimi - Kuyruk Yönetimi - Liste Yönetimi - Metin Okuma - Müşteri Veri Tabanı - Otomatik Yönlendirme - Otomatik Çağrı Dağıtımı - Otomatik Çevirici - PBX - Pano - Power Dialer (Otomatik Çevirici) - Raporlama ve İstatistikler - Raporlama/Analiz - SMS Mesajlaşma - Sesli Mesaj - Softphone (Yazılım Tabanlı Telefon) - Sohbet Robotu - Tahmini Çevirici - VoIP - Çağrı Merkezi Yönetimi - Çok Kanallı İletişim - Çok Kullanıcılı İş Birliği ## Integrations (8 total) - Bitrix24 - Freshdesk - HubSpot CRM - Make - Pipedrive - Zapier - Zendesk AI - Zoho CRM ## Support Options - E-posta/Yardım Masası - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Çağrı Merkezi Uygulamaları](https://www.capterra.web.tr/directory/30007/call-center/software) ## İlgili Kategoriler - [Çağrı Takip Programı](https://www.capterra.web.tr/directory/30901/call-tracking/software) - [Birleşik İletişim Yazılımı](https://www.capterra.web.tr/directory/31035/unified-communications/software) - [İnteraktif Sesli Yanıt Programı](https://www.capterra.web.tr/directory/30231/ivr/software) - [Ticari Telefon Sistemleri](https://www.capterra.web.tr/directory/31101/business-phone-systems/software) - [Müşteri Destek Yazılımı](https://www.capterra.web.tr/directory/32315/customer-support/software) ## Alternatifler 1. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1754 reviews) 2. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4072 reviews) 3. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (984 reviews) ## İncelemeler ### "Its Great That We Can Make Our Own IVR Menus" — 5.0/5 > **Hidayat** | *30 Temmuz 2025* | Bilişim Hizmetleri | Recommendation rating: 10.0/10 > > **Artılar**: It’s great that we can use the no-code Flow Builder to make our own IVR menus, even without technical knowledge. Thanks to \[sensitive content hidden\] from support, we were able to integrate Voiso with Salesforce and now our workflows are more efficient. The insights from AI speech analytics show us how our customers feel, which allows us to improve our methods. Click-to-call saves time, and the platform’s international network makes sure that our agents can hear each other clearly no matter where they are. It is simple to check how the business is performing and make fast changes with the real-time dashboards. > > **Eksileri**: At first, setting up the chatbot was not easy, and having more pre-built templates would make it simpler. > > Having several platforms made it difficult to give our customers a consistent and timely service. With Voiso, all customer interactions are connected, which simplifies the process of handling questions. Thanks to the predictive dialer and local caller ID, our outbound campaigns have connected us with more people. Real-time dashboards make it possible for us to monitor data and improve how we work as we go. The secure environment guarantees that we comply with the necessary regulations, so we feel confident handling confidential information. ----- ### "Great call quality and Service" — 5.0/5 > **Phidias** | *5 Ekim 2020* | Mali Hizmetler | Recommendation rating: 10.0/10 > > **Artılar**: User-friendly. Was easy to set up and swap from our current calling system we were using. > > **Eksileri**: Comparing to other calling systems he hardly found any issues with the administration of the system > > PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum. ----- ### ""Best Call Management Solution We've Used — Highly Recommend\!"" — 5.0/5 > **Hardik** | *3 Nisan 2026* | Sağlık, Sağlıklı Yaşam ve Fitness | Recommendation rating: 8.0/10 > > **Artılar**: Voiso has completely transformed how our team handles calls. The interface is intuitive, call quality is crystal clear, and the call management features are top-notch. Setting it up was surprisingly easy and the customer support team was responsive and helpful throughout. > > **Eksileri**: Honestly, there's very little to complain about. The initial learning curve for some advanced customization features took a little time, but once you get the hang of it, it's seamless. > > Our overall experience with Voiso has been outstanding. It has streamlined our call center operations significantly, improved team productivity, and the reporting tools give us great visibility into performance. It's reliable, feature-rich, and offers excellent value for money. We would highly recommend it to any business looking to upgrade their call management system. ----- ### "Lacking in Both Customer and Sales Support" — 1.0/5 > **Sean** | *25 Şubat 2025* | Toptan | Recommendation rating: 0.0/10 > > **Artılar**: On its Voiso looks exactly like the solution you need. Everything seems like its just there. Their sales reps are great at telling you exactly what you want to hear. > > **Eksileri**: Voiso has an overly cumbersome sales process. For people that know what they want there is no way to just sign up and start. They require you to speak to a salesperson that you are required to book the call with. The sales person is likely to have very limited product knowledge and a limited ability to move things forward. Upon completion of the sales presentation the salesperson then informs you that they will need to now propose this to the commercial team. Two, or so, days later the sales person will send you a cookie cutter proposal. > > It all started with a Facebook advertisement. I should have known better. The advertisement just kept popping up. Finally, I relented, and scheduled a meeting with \[sensitive content hidden\], whose name ironically means much in German but from whom I got little. There was initially some confusion, 100% my fault, on time zones etc getting the meeting right. Finally had the meeting, and the solution looked literally perfect. From what \[sensitive content hidden\] said the product sounded great. She then informed me she had to get our agreement approved by the commercial team. Finally, I got the proposal and as it turns out, the features I was most excited about were no longer offered by Voiso. ----- ### "Best And Effective Solution For Voice Process" — 5.0/5 > **Anuraj** | *27 Ocak 2026* | Biyoteknoloji | Recommendation rating: 10.0/10 > > **Artılar**: The services of Voiso is reliable and cost effective, They have many feature and also have AI integration like AI speech analytics that gives more suitable work experience and we having a very satisfactory work experience with Voiso. > > **Eksileri**: No, I am using their services from last 2 year and yet not have any single issue to mention here as in dislike section. > > The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team. ----- Page: 1 / 2\ İleri: [Next page](https://www.capterra.web.tr/software/203121/voiso?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/203121/voiso) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data