Solitics

Platform with huge potential

Artılar:

It's very flexible and can be adjusted to the needs.

Eksileri:

It requires very good planning from the absolute begining. Pretty much like everything.

Solitics real time engagement

Artılar:

Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with.

Eksileri:

Solitics reports dashboard is not that great, but the team are working on improving it all the time.

solitics review

Yorumlar: journeys and ad hoc campaigns for our players

Artılar:

options for ad hocs and journeys, options for all channels campaigns.

Eksileri:

messy, unclear, very unclear reports, needs alot of improvment

Good CRM tool

Artılar:

User friendly, Solitics has a great customer support service, always ready to help.

Eksileri:

Too basic in some of its features. We would improve the segmentation section

Solitics Review

Yorumlar: Recommend them but of course it is necessary to check the competitors as well

Artılar:

The system is very intuitive, easy to use and very simple to explain and teach new users about it. easy to set up journey's & promotion , the Dashboard also clear to view

Eksileri:

Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there. Also there is no neat guide that explains / accompanies you as a user so that way you are dependent on a support team that is very nice but not always able to teach and explain all the options that the system have