4.5 / 5 46 reviews

Who Uses This Software?

Vendini provides dependable and easy-to-use ticketing, marketing, and fundraising solutions to any sized live event organization arts, music, sports, festivals, and more.

Average Ratings

46 reviews
  • 4.5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Vendini
  • Founded 2001

About This Software

Thousands of organizations rely on Vendini solutions for event management. The company's suite of applications includes a fully integrated marketing system to promote events via email, social networks and self-service responsive websites as well as mobile apps for ticket sales, patron management, and scanning. Vendini counts many top arts, festivals, and sports venues among its customers. Start a free trial today to see how Vendini simplifies the business of live events.

  • Artist Management
  • Attendee Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Box Office Management
  • CRM
  • Catering Management
  • Client / Customer Management
  • Concessions Management
  • Conferences / Seminars
  • Contract Management
  • Conventions
  • Credential Management
  • Customer Database
  • Customer Management
  • Email Marketing
  • Event Management
  • Exhibit / Vendor Management
  • Food & Beverage Management
  • Fundraising Management
  • General Admission
  • Guest List Management
  • Kiosk Ticketing
  • Lead Retrieval
  • Meetings
  • Mobile Ticketing
  • Multi-Facility
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Registration Management
  • Reservations Management
  • Reserved Seating
  • Resource Booking
  • Room Block Management
  • Sales Management
  • Season Tickets
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Staff Scheduling
  • Surveys & Feedback
  • Ticket Brokering
  • Ticketing
  • Trade Shows
  • Transportation Management
  • Travel Management
  • VIP & Discount Tickets
  • Vendor Management
  • Volunteer Management
  • Weddings / Parties

Vendini Latest Reviews

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Vendini came on to our radar at exactly the right time with the right features to get the job done.

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It has changed the way we do business. I can directly attribute our success in the recent years to our implementation of this program. It decreased workload, increased quality of output and made our patrons stand-up and take notice. Vendini continues to make upgrades to areas of the system. They recently added a patron database management section with basic development tools like the ability to schedule calls or tasks. And their email marketing recently got a facelift. So some of my biggest concerns are being addressed.

Pros: Vendini, on top of being a box office system, is a complete marketing solution. It offers you the ability to combine your patron databases into one centralized location and then build the database automatically as your attendance increases. You can then use this information for email marketing (a similar system and set up to Constant Contact but I think more intuitive), direct mailings and patron management (such as the scheduling of development activities). The ability to review patron history is invaluable. And you can customize the tagging and grouping of patrons to suit your needs. Additionally, the software provided a website solution for us.

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Vendini is a simple ticketing solution

4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: I had worked with Vendini for two years prior to switching to another system. Vendini was fairly simple to use for the customers on the front end, but it became overly complex on the back end due to certain errors in reports and inability to override certain capabilities. From the front end, Vendini was attractive and easy to use for our patrons. From finding the event, to choosing seats and paying--it created an easy functional flow for patrons to follow. The only major issue was that the donation feature on the payment page. It confused patrons (a handful of times) and lead them to believe they were to input their total instead of the total auto populating. These patrons entered their total amount in the donation field, and ended up paying for the event twice. The back end of Vendini gave me a lot of issues. Granted, it's been about 2 years since I have used this system, so I'm sure improvements have been made. The building of an event was fairly simple, and if you needed to make changes once an event was live you could do that easily. My biggest qualm with Vendini was the financial reporting. No two reports that populated in the system matched, and it made reconciliation a painful experience. The way the reports broke down fees and discounts, made it difficult to reconcile with traveling entertainment companies who would need financial reporting at the completion of their concert. The reports that did not deal with money did match, and were useful. When I would try and contact customer service, they would send me to voicemail, and return my calls after hours (due to a time difference). All in all, if you are not dealing with financial reporting, then Vendini is an easy to use and accesible to online patrons. I am confident that they have improved the system since my last use.

Pros: It's easy to navigate front end. The patrons rarely had trouble purchasing tickets.

Cons: The financial reporting that did not match.