--- description: Squaretalk, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Squaretalk Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Çağrı Merkezi Kalite Güvencesi Sistemi](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk](/software/219046/squaretalk-matrix) # Squaretalk Canonical: https://www.capterra.web.tr/software/219046/squaretalk-matrix Page: 1 / 6\ İleri: [Next page](https://www.capterra.web.tr/software/219046/squaretalk-matrix?page=2) > Squaretalk’ın sunduğu Matrix rastgele telefon arayıcısı, giden aramaları otomatikleştirir ve temsilci konuşma süresini %400 oranına kadar artırır. > > Verdict: Rated **4.8/5** by 114 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler Squaretalk Kullanıyor? Proaktif şekilde müşteri tutma yaklaşımına ve satış ekiplerine sahip BPO (iş süreçlerinde dış kaynak kullanımı) iletişim merkezleri ve büyük markalar, satıcılar, tele pazarlamacılar, pazar araştırmacıları, sigorta acenteleri, finans danışmanları ve daha fazlası için uygun seçimdir. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.8/5** | 114 İncelemeler | | Kullanım Kolaylığı | 4.8/5 | Based on overall reviews | | Müşteri Desteği | 4.8/5 | Based on overall reviews | | Paranızın Karşılığı | 4.7/5 | Based on overall reviews | | Özellikler | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Başlangıç Fiyatı**: $25,00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı - **Supported Languages**: Almanca, Arapça, Fransızca, İbranice, İngilizce, İspanyolca, İtalyanca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Andorra, Arnavutluk, Avustralya, Avusturya, Azerbaycan, Bahreyn, Bangladeş, Belarus, Belçika, Birleşik Arap Emirlikleri, Birleşik Krallık, Bosna-Hersek, Brezilya, Bulgaristan, Butan, Cebelitarık, Cezayir, Danimarka and 79 more ## Özellikler - Aracı Arayüzü - Arama Günlüğü - Arama Komut Dosyası - Arama Listesi Yönetimi - Arama Raporlama - Arama Transkripsiyonu - Arama Yönlendirme - Arama İzleme - Automated Attendant - Doğal Dil İşleme - Etkinlik Panosu - Kalite Yönetimi - Kampanya Yönetimi - Kampanya Zamanlama - Kaydetme - Kişiselleştirme - Konferans - Kuyruk Yönetimi - Liste Yönetimi - Müşteri Adayı Katılımı - Müşteri Adayı Yönetimi - Otomatik Yanıtlar - Otomatik Yönlendirme - Otomatik Çağrı Dağıtımı - Otomatik Çevirici - PBX - Pano - Performans Metrikleri - Planlı Mesajlaşma - Raporlama/Analiz - Rol Tabanlı İzinler - SIP (Oturum Başlatma Protokolü) Trunking (Bağlantısı) - SMS Mesajlaşma - Sanal Uzantılar - Satış Kanalı Yönetimi - Sesli Mesaj - Sohbet/Mesajlaşma - Tahmini Çevirici - Third-Party Integrations - Toplu Mesajlaşma - Uyarılar/Bildirimler - Yapay Zeka/Makine Öğrenmesi - Çağrı Merkezi Yönetimi - Çift Yönlü Mesajlaşma - Çok Kanallı İletişim - Çok Kullanıcılı İş Birliği - Çoklu Dil - Özelleştirilebilir Raporlar - İçerik Yönetimi - İş Süreci Otomasyonu ... and 26 more features ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - E-posta/Yardım Masası - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Çağrı Merkezi Kalite Güvencesi Sistemi](https://www.capterra.web.tr/directory/33415/contact-center-quality-assurance/software) ## İlgili Kategoriler - [Çağrı Merkezi Kalite Güvencesi Sistemi](https://www.capterra.web.tr/directory/33415/contact-center-quality-assurance/software) - [Sanal Asistan](https://www.capterra.web.tr/directory/33535/virtual-assistant/software) - [Tahmini Dialer Yazılımı](https://www.capterra.web.tr/directory/30597/predictive-dialer/software) - [Otomatik Arama Yazılımı](https://www.capterra.web.tr/directory/30999/auto-dialer/software) - [Çağrı Merkezi Uygulamaları](https://www.capterra.web.tr/directory/30007/call-center/software) ## Alternatifler 1. [Bitrix24](https://www.capterra.web.tr/software/113540/bitrix24) — 4.2/5 (1002 reviews) 2. [LiveAgent](https://www.capterra.web.tr/software/102188/liveagent) — 4.7/5 (1787 reviews) 3. [Zendesk Suite](https://www.capterra.web.tr/software/164283/zendesk) — 4.4/5 (4090 reviews) ## İncelemeler ### "Reliable Calling Platform That Helped My Insurance Sales Team Stay Organized" — 4.0/5 > **Venkat** | *20 Temmuz 2026* | Sigorta | Recommendation rating: 9.0/10 > > **Artılar**: My team adapted to the platform fairly quickly, and the call management tools made it simple to monitor ongoing conversations and follow up with potential policyholders. The reporting dashboard gave me a clear picture of agent performance and campaign results, which helped me make better decisions. As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup. I also think it offers good value for money because it combines calling, reporting, and management features in one platform. The connection quality was generally stable, so our customer conversations were rarely interrupted. > > **Eksileri**: The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before. Some reporting filters could be more flexible, and we experienced occasional internet-related delays during peak business hours, although they were not frequent enough to significantly affect productivity. > > It has improved the way my insurance sales team handles outbound calls, tracks performance, and manages customer interactions. The interface is user-friendly, the reporting tools provide useful insights, and the call management features have made daily operations much smoother. ----- ### "Squaretalk Review - A Decent Tool for Team Communication" — 5.0/5 > **Clara** | *13 Ağustos 2026* | Bilgisayar Yazılımı | Recommendation rating: 8.0/10 > > **Artılar**: Squaretalk's ease of use and seamless integration with our existing workflow are a big plus. I've found it pretty solid for team communication and collaboration. We've been able to streamline our processes and improve productivity, which is a huge benefit for our team. > > **Eksileri**: One thing that's kind of annoying is the occasional lag when loading large files. It's not a huge deal, but it can be frustrating when you're working under tight deadlines. We've also found the customer support to be a bit slow to respond at times. > > I've had a generally positive experience with Squaretalk, using it regularly for our team's communication and collaboration. It's user-friendly and has helped streamline our workflow, although I've encountered some minor glitches and wish for a few more customization options to enhance its functionality further. ----- ### "Horrible, not working, and not even refunding or replying to refund requests" — 1.0/5 > **Alexander** | *14 Mayıs 2019* | Lojistik ve Tedarik Zinciri | Recommendation rating: 0.0/10 > > **Artılar**: The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy. > > **Eksileri**: It never worked. The guys couldn't like this \[SENSITIVE CONTENT\] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows. ----- ### "Squaretalk Enhanced Customer Satisfaction and Simplified Delivery Support During High Demand" — 5.0/5 > **Radhika** | *22 Haziran 2026* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 10.0/10 > > **Artılar**: Delivery enquiries are handled very effectively by the IVR and queue management. The system remains stable and calls are correctly routed from the first ring during busy times. Agents can instantly view order status thanks to the CRM integration. > > **Eksileri**: Although useful, the reporting email layout could use some polish. The information itself is precise and extremely helpful. > > When customers call regarding deliveries, they anticipate prompt responses. Squaretalk practically eliminated needless transfers and decreased our average handle time. During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased. ----- ### "A solid choice for remote meetings in the UK" — 4.0/5 > **Jesseica** | *8 Ağustos 2026* | Tüketici Hizmetleri | Recommendation rating: 8.0/10 > > **Artılar**: Squaretalk's audio and video conferencing features work well enough for our team's daily stand-ups and catch-up meetings. The screen sharing is pretty solid, and it's easy to schedule meetings on the go. Our team's size is about 15 people. > > **Eksileri**: The mobile app took a bit to figure out, but once we got the hang of it, it worked well. Not a huge deal, but it would be great if they could add more customization options for the mobile app. Our team's industry is education, and we're based in the UK. > > Overall, I'm quite satisfied with Squaretalk. It's a reliable platform that I've used extensively for regular video conferencing and team collaboration. While there are minor features I wish were more streamlined, the experience has been mostly seamless and efficient, earning it a solid 4-star rating from me. ----- Page: 1 / 6\ İleri: [Next page](https://www.capterra.web.tr/software/219046/squaretalk-matrix?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/219046/squaretalk-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data