18 yıldır işletmelerin daha iyi yazılımı
seçmesine yardımcı oluyoruz

Squaretalk Nedir?

Squaretalk, basitleştirilmiş otomasyon ve entegrasyonlar içeren çok yönlü ve güvenli bir bulut iletişim merkezi platformudur. Çok basit olduğu için diğer işlerinize zamanınız kalır.

Uygun fiyatlı, ölçeklenebilir ve kullanımı kolay CPaaS, satış ve destek ekiplerine her yerden ve müşterilerin tercih ettiği kanallar üzerinden verimli bir şekilde çalışmak için güçlü araçlar sunar.

Zoho, Salesforce veya diğer popüler CRM’ler gibi favori araçlarınızı yerel entegrasyonlar veya özel API ile sorunsuz bir şekilde bağlayın.

Kimler Squaretalk Kullanıyor?

Proaktif şekilde müşteri tutma yaklaşımına ve satış ekiplerine sahip BPO (iş süreçlerinde dış kaynak kullanımı) iletişim merkezleri ve büyük markalar, satıcılar, tele pazarlamacılar, pazar araştırmacıları, sigorta acenteleri, finans danışmanları ve daha fazlası için uygun seçimdir.

Squaretalk nerede dağıtılabilir?

Bulut tabanlı
Şirket İçi

Satıcı hakkında

  • Squaretalk
  • 2008 yılında kuruldu

Squaretalk desteği

  • Telefon Desteği
  • 7/24 (Canlı yardım)
  • Sohbet

Bulunduğu ülkeler

Almanya, Amerika Birleşik Devletleri, Andorra, Arnavutluk, Avustralya ve 89 adet daha

Diller

İngilizce

Squaretalk fiyatı

Başlangıç Fiyatı:

$25,00/ay
  • Ücretsiz deneme yoktur
  • Ücretsiz sürüm yoktur

Squaretalk ürününün ücretsiz sürümü yok ve ücretsiz deneme sunulmuyor. Squaretalk ücretli sürümü başlangıç fiyatı $25,00/ay.

Fiyatlandırma planları ücretsiz deneyin

Satıcı hakkında

  • Squaretalk
  • 2008 yılında kuruldu

Squaretalk desteği

  • Telefon Desteği
  • 7/24 (Canlı yardım)
  • Sohbet

Bulunduğu ülkeler

Almanya, Amerika Birleşik Devletleri, Andorra, Arnavutluk, Avustralya ve 89 adet daha

Diller

İngilizce

Squaretalk videoları ve resimleri

Squaretalk Yazılımı - 1
Squaretalk Yazılımı - 2
Squaretalk Yazılımı - 3
Squaretalk Yazılımı - 4
Squaretalk Yazılımı - 5
6 tane daha görüntüle
Squaretalk videosu
Squaretalk Yazılımı - 1
Squaretalk Yazılımı - 2
Squaretalk Yazılımı - 3
Squaretalk Yazılımı - 4
Squaretalk Yazılımı - 5

Squaretalk ürününün özellikleri

  • Aracı Arayüzü
  • Arama Aktarma
  • Arama Değerlendirme
  • Arama Günlüğü
  • Arama Kaydı
  • Arama Komut Dosyası
  • Arama Listesi Yönetimi
  • Arama Raporlama
  • Arama Yönlendirme
  • Arama İzleme
  • Arayan Kimliği
  • Automated Attendant
  • Bilgisayar Telefon Entegrasyonu
  • CRM
  • Etkileşim İzleme
  • Etkinlik Panosu
  • Gelen Çağrı Merkezi
  • Geri Arama Planlama
  • Giden Çağrı Merkezi
  • IVR
  • Kalite Yönetimi
  • Kampanya Planlama
  • Kampanya Yönetimi
  • Kampanya Zamanlama
  • Kişi Yönetimi
  • Konferans
  • Kuyruk Yönetimi
  • Liste Yönetimi
  • Müşteri Adayı Yönetimi
  • Otomatik Yanıtlar
  • Otomatik Yönlendirme
  • Otomatik Çağrı Dağıtımı
  • Otomatik Çevirici
  • PBX
  • Pano
  • Performans Yönetimi
  • Planlı Mesajlaşma
  • Power Dialer (Otomatik Çevirici)
  • Raporlama ve İstatistikler
  • Raporlama/Analiz
  • Rol Tabanlı İzinler
  • SIP (Oturum Başlatma Protokolü) Trunking (Bağlantısı)
  • SMS Mesajlaşma
  • Sanal Uzantılar
  • Sohbet/Mesajlaşma
  • Süreç/İş Akışı Otomasyonu
  • Tahmini Çevirici
  • Third-Party Integrations
  • Toplu Mesajlaşma
  • Uyarılar/Bildirimler
  • VoIP
  • Çağrı Merkezi Yönetimi
  • Çift Yönlü Mesajlaşma
  • Çok Kanallı İletişim
  • Çok Kullanıcılı İş Birliği
  • Özelleştirilebilir Raporlar
  • İletişim Yönetimi
  • İş Gücü Yönetimi

Squaretalk İçin En İyi Alternatifler

Zoho CRM, kuruluşları eksiksiz bir müşteri ilişkileri yaşam döngüsü yönetim çözümüyle güçlendirir. Zoho CRM hakkında daha fazla bilgi
Freshdesk, dünya çapında 40.000’den fazla işletmenin mükemmel müşteri deneyimleri oluşturmasına yardımcı olan kullanımı kolay bir müşteri hizmetleri yazılımıdır.
Gelişiminizi desteklemek için geliştirilmiş yapay zeka öncelikli iletişim merkezi yazılımı.
CloudTalk destek ve satış ekipleri için bulut tabanlı bir telefon sistemidir. Aramayı kolay ve eğlenceli hale getiriyoruz. Ücretsiz denemenizi hemen alın.
Etkili iş birliği, iletişim, sosyal ağ, iş akışı ve bilgi yönetimi için tasarlanmış üst düzey çözüm.
KOBİ’ler için özel olarak üretilmiş esnek, güvenilir ve uygun maliyetli bir bulut telefon sistemiyle iş iletişimini yeniden tanımlayın.

Squaretalk için incelemeler

Ortalama puan

Toplam
4,9
Kullanım Kolaylığı
4,9
Müşteri Hizmetleri
4,9
Özellikler
4,7
Paranızın Karşılığı
4,7

Şirket büyüklüğüne göre incelemeler (çalışan sayısı)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Puan bazında değerlendirmeleri bul

5
90%
4
9%
1
1%
Vikash
Vikash
Hindistan dahilindeki Marketing officer
Doğrulanmış LinkedIn Kullanıcısı
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Cost-Efficient

5,0 5 ay önce

Yorumlar: Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution rates. It also reduces our operational costs and ultimately improves our bottom line.

Artılar:

I like best that the product is constantly evolving. They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their dashboards and reports more.

Eksileri:

I haven't had a serious issue yet to write about

Squaretalk Yanıtı

4 ay önce

Thanks for your feedback, Vikash! We're glad to hear you're enjoying the new self-service options and customizable dashboards - they’re designed to save time and boost efficiency! It's also great that Squaretalk is helping improve resolution rates and reduce costs for your team! Feel free to reach out if you need anything. We're here to help!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Profesyonel Eğitim ve Koçluk, 2–10 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Best calling program

5,0 12 ay önce

Yorumlar: The best
Secured
I get to make calls from any where in the world

Artılar:

No breaks Direct calls Excellent Secured

Eksileri:

For now nothing When I see I’ll let you know but so far nothing

Squaretalk Yanıtı

11 ay önce

Thank you so much for taking the time to share your positive experience with Squaretalk! We're thrilled to hear about your seamless and secure calling experience with us, especially after your switch from Freezvon. It's great to know you've found our service to be reliable and convenient for making calls worldwide. We appreciate your trust in us and look forward to continuing to meet your communication needs. If you have any feedback or need assistance, please feel free to reach out.

Bartłomiej
Polonya dahilindeki International Sales Manager
Bilgi Teknolojileri ve Hizmetleri, 201–500 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Squaretalk summary

4,0 2 yıl önce

Artılar:

- Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns

Eksileri:

No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents

Squaretalk Yanıtı

2 yıl önce

Thanks for sharing your feedback. We are always eager to improve our service and will consider these points. Please don't hesitate to reach out to us if you need any assistance or want to share any suggestions or feedback.

Kim
İsrail dahilindeki Information Systems Manager
Temel Kamu Hizmetleri, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

The best call center I've worked with

5,0 6 ay önce

Yorumlar: The preformances of their call center. It's friendly to use, there are a lot of features that provide you ways to customize your use. Their staff provides all the support & service our company need. From my experience working with other call centers, Squaretalk is the best call center I've worked with.

Artılar:

The preformances of their call center. It's friendly to use, there are a lot of features that provide you ways to customize your use. Their staff provides all the support & service our company need. From my experience working with other call centers, Squaretalk is the best call center I've worked with.

Eksileri:

Really not much, otherwise I won't be writing this positive review.

Squaretalk Yanıtı

6 ay önce

Thank you for your glowing review and for being a loyal Squaretalk user for over two years, Kim! We're thrilled to hear that you find our call center platform both user-friendly and feature-rich. It's wonderful to know that our support team has been meeting your needs so well. Your kind words, especially considering your experience with other call center software vendors, have truly made our day! Your feedback motivates us to continue delivering the best service possible. If you ever have any suggestions or additional feedback, we'd love to hear from you. Thanks again, and we're excited to continue supporting your team!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Bilgisayar Yazılımı, 501–1.000 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Great for scaling up sales

5,0 8 ay önce

Yorumlar: We use Squaretalk for both inbound and outbound calls, so customers can call our business for sales inquiries and facilitate our cold calling efforts. The plateform syncs with our CRM database, giving us a comprehensive view of all relevant interactions. Overall, Squaretalk has been a indispensable tool for our sales team.

Artılar:

Squaretalk has significantly boosted our sales operations. Their autodialer has tripled our calling capacity and allowed us to reach more leads in less time. The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies. The customer support is top-notch, they are always quick to respond and resolve any issues we have.

Eksileri:

The only downsite we're encountered is the occasional lag in the reporting dashboard. It would also be great to have more real-time updates.

Squaretalk Yanıtı

8 ay önce

Thank you for your great review! We're thrilled to hear that our dialer has significantly boosted your sales operations and tripled your calling capacity. It's also wonderful to hear that our reporting features and customer support have met your needs (and we'll make sure to pass this feedback to our support team). We appreciate your feedback on the reporting dashboard lag and the desire for real-time updates. We're working on improvements to enhance your experience. Thanks for highlighting how Squaretalk integrates with your CRM and supports both inbound and outbound calls. If you need anything else, feel free to reach out.

Anastasia
İsrail dahilindeki Director of the Call Center for Foreign Workers
Kâr Amacı Gütmeyen Kuruluş Yönetimi, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Work with the Squaretalk team

5,0 geçen yıl

Artılar:

Immidiate support sbd response from the Squaretalk team if there are any problems appered during the work.

Eksileri:

For now there is nothing to complain about.

Squaretalk Yanıtı

geçen yıl

Thanks for your kind words about Squaretalk, Anastasia! We appreciate your feedback and your choice to switch to Squaretalk! And we're glad to hear our support team has been helpful and responsive to your needs. We're here to help keep things running smoothly.

Oliver
Kanada dahilindeki Sales Manager
Bireysel Hizmetler ve Aile Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

User Friendly Interface

5,0 5 ay önce

Yorumlar: We use Squaretalk to connect with a large number of leads. Its settings let us segment our audience and fine-tune campaigns, while the AI dialer and voicemail detection make sure our agents focus on real conversations, not just ringing phones.

Artılar:

The softphone saves us from using a separate app.

Eksileri:

I haven’t found any significant problem, few minor issues were solved by our team.

Squaretalk Yanıtı

4 ay önce

Thanks for sharing your experience, Oliver! We're glad our softphone has been helpful and that the AI dialer is boosting your team's efficiency. If you face any issues in the future, feel free to reach out to our support team - we're here to help!

Autumn
ABD dahilindeki Graduation
Eğitim Yönetimi, 11–50 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

Good for WHF

5,0 6 ay önce

Yorumlar: Squaretalk is a good VoIP option if your business is spread all over the world like ours. All our agents work from home and we haven’t had any issues with access, call quality, or connection. It’s also very easy to oversee agent performance and keep track of our overall KPIs.

Artılar:

It’s easy to use for all types of users and doesn't require an IT department to set up and maintain.

Eksileri:

Because we have a 24/7 operation, we hit all maintenance windows.

Squaretalk Yanıtı

6 ay önce

Thank you for sharing your review and for choosing Squaretalk, Autumn! We're delighted that our platform's ease of use and reliable performance support your global work-from-home team. We understand the challenge of hitting all maintenance windows and appreciate your patience. We're continually working to minimize any disruption and improve our services to better accommodate around-the-clock businesses like yours. If you have any further feedback or need assistance, please don't hesitate to reach out.

Ophelie
Ophelie
ABD dahilindeki Manager of Construction Recruitment
Doğrulanmış LinkedIn Kullanıcısı
İnşaat, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Perfect tool for my use case

5,0 10 ay önce

Artılar:

Squaretalk has improved our sales and can honestly say it has transformed our communication strategy. Communication with our clients is the top priority and the ability to stay connected with them has been crucial for the development of our company. The Matrix has doubled the calling speed of our agents and double the conversion of leads on a monthly basis. It is also very valuable that our clients can call us back on the same numbers. Accepting inbound from the region we are calling is very rare to find on the market. Highly recommended for businesses seeking reliable and efficient communication solution.

Eksileri:

Honestly, we don't need all the campaign setup options and it's sometimes confusing to go through all of them.

Squaretalk Yanıtı

9 ay önce

Thank you for your glowing review, Ophelie! We’re delighted that Squaretalk has significantly improved your sales and communication strategy, especially with the Matrix feature doubling your calling speed and lead conversions. We appreciate your feedback on the campaign setup options. We understand it can be confusing, and we're working on making it more user-friendly. If you need any help navigating these features, our support team is here for you. Thanks again for recommending Squaretalk. We’re excited to continue supporting your business!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Bilgi Teknolojileri ve Hizmetleri, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

This is just what our company needed

5,0 9 ay önce

Artılar:

The team provided thorough explanation of the systems and conducted themselves with utmost professionalism. Their offer to let us test the system independently for a few hours was exceptional and greatly satisfied our tech team. The synergy between the two softwares is impressive and filled a huge gab in our internal processes. The sales process was remarkably smooth and efficient.

Eksileri:

In a perfect world it would have been a single system but I'm not technical enough to know if this is possible.

Squaretalk Yanıtı

9 ay önce

Thank you for your review! We're glad our team's professionalism and system testing were beneficial. It's great to hear our software has improved your processes! If you have any questions, feel free to reach out. P.S. Integrating the systems into a single platform is part of our future roadmap, so stay tuned!

Costas
BK dahilindeki COO
Mali Hizmetler, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great Provider

5,0 geçen yıl

Yorumlar: From the beginning the contact person Ivan, assisted our company with the on-boarding answered all our questions and gave us satisfactory quotes for the requested services and supported our company in all the steps in order to integrate. After integration, we where then assigned to our personal account manager [sensitive content hidden]
, who has proven to be an absolute star in assisting us with our day to day operations. She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!

Artılar:

Ease of use, can provide any number requested (need to meet some requirements). Balance notification, spam checker.

Eksileri:

Spam checker might not be as accurate as we would like sometimes.

Squaretalk Yanıtı

geçen yıl

First and foremost, a big, heartfelt thank you for the glowing 10/10 review, Costas! As a COO, your perspective is invaluable to us, and we're delighted to hear how well Squaretalk fits into your operations. We strive to make Squaretalk as user-friendly as possible, so it's reassuring to know we're on the right track. While our spam checker has its good days and bad days, we're fully committed to making every day a good one. Your feedback here is crucial, and we're already brainstorming ways to enhance its accuracy. Kudos to Ivan and your personal account manager for making your experience exceptional. We know they're awesome, but it's so much more meaningful when we hear it from our clients. I'll be sure to pass along your kind words to them. Your review just solidifies why we do what we do. We're all about customizing our service to meet and exceed your expectations, so to hear we're doing just that is the perfect start to our day.

Artemis
Kıbrıs dahilindeki Compliance & AML Officer
Yatırım Bankacılığı, 11–50 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Excellent Customer Support Service -

5,0 geçen yıl

Yorumlar: Highly satisfied with the system, its features and customer support.

Artılar:

The team of Customer Support are very friendly and helpful. They are always available to fix any issue or answer any of our questions. The communication with them is very easy and we really appreciate their help throughout all the process. Especially, [sensitive content hidden] handled everything from the start, guided us and made sure that the set up and integration will be made quickly and without any problem on the way.The system was set up very quickly and it is very simple and practical to use for both users and administrators. Highly recommended for all business in order for their teams to be more efficient.

Eksileri:

Haven't experienced any problem so far. Any issue that might have arisen has been immediately fixed by customer support team.

Squaretalk Yanıtı

geçen yıl

Thanks so much for sharing your experience, Artemis! We're beyond thrilled to hear that you're so satisfied with our customer support team and the ease of using our system. A smooth setup and integration process is what we aim for, so it's fantastic to know we delivered. Special kudos to our team for guiding you so effectively through the process. We'll make sure they get the high-fives they deserve! 🙌 If you ever run into any issues or have suggestions on how we could improve your experience, please don't hesitate to reach out.

Roee
İsrail dahilindeki Ceo
Bilgisayar ve Ağ Güvenliği, 11–50 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

Highly recommended software

5,0 geçen yıl

Artılar:

The best software for companies that need voip solutions and call center solutions

Eksileri:

All good as they provide very good solution for our demand and needs

Squaretalk Yanıtı

geçen yıl

Dear Roee, Wow, a 10/10 rating! We're thrilled you find Squaretalk the best for VOIP and call center solutions. Thanks for the high praise! Your satisfaction fuels our drive for constant improvement. If you have any more thoughts, we're all ears. 🎧

Ziya
Belçika dahilindeki Advanced Systems Engineer
Elektrik/Elektronik Üretimi, 10.000+ Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Comprehensive Communication Platform for Businesses

5,0 2 yıl önce

Yorumlar: Squaretalk is an efficient all-in-one solution for team communication, project management, and collaboration. It's reliable, intuitive, and offers excellent customer support.

Artılar:

Squaretalk offers a user-friendly interface and a robust set of features, including video conferencing, instant messaging, file sharing, task management, and calendar integration. The platform also provides excellent customer support.

Eksileri:

tIt may be overwhelming for the first usin, with a steep learning curve, occasional glitches, and technical issues.

Squaretalk Yanıtı

2 yıl önce

Thank you for sharing your thoughts on Squaretalk, Ziya! We're delighted to know that you appreciate our interface, features, and customer support. We understand your concerns regarding the learning curve and occasional glitches. Rest assured, we're constantly working on improvements and providing resources to make the experience smoother for new users. If you ever need assistance, please don't hesitate to reach out to our support team, which you've praised as excellent (and they're super happy about this, by the way).

Carlos
Bulgaristan dahilindeki Customer Experience Specialist
Kumar ve Kumarhane, 51–200 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

So far so good

5,0 2 yıl önce

Yorumlar: I just made one call as a test via Squaretalk, and it worked perfectly.

Artılar:

I just made one call as a test via Squaretalk, and it worked perfectly.

Eksileri:

I wasn`t sure what prefix to use it, but the Customer Service from Squaretalk solved my problem

Squaretalk Yanıtı

2 yıl önce

Thank you for taking the time to share your experience with Squaretalk, Carlos! We're glad to hear that your test call went perfectly and that our customer service was able to assist you effectively with your question about the prefix. As you continue to use our services, we are here to support you with any further queries or assistance you may need. We're committed to ensuring your experience remains positive and efficient. Once again, thank you for choosing Squaretalk and we're looking forward to serving you in the future.

Ekaterina
Belarus dahilindeki vip manager
Kumar ve Kumarhane, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Squaretalk review

5,0 2 yıl önce

Yorumlar: no problems so far

Artılar:

Very user friendly, understandable. Softphone and the admin platform are both very easy-to-use.

Eksileri:

No cons. I haven't noticed anything so far.

Squaretalk Yanıtı

2 yıl önce

Thank you for taking the time to share your positive experience, Ekaterina! We are thrilled to hear that you are enjoying the user-friendly interface and seamless experience of Squaretalk. Please don't hesitate to reach out to us if you have any further questions or if there's anything else we can help you with. Thank you for choosing Squaretalk!

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
E-öğrenme, 51–200 Çalışan
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

A great all in one solution for our small / medium business

5,0 3 yıl önce

Yorumlar: Highly satisfied with the performance of the platform and its features

Artılar:

The ability to manage all extentions and monitor performance of each.

Eksileri:

The fact that we have to use a third party app for mobile

Squaretalk Yanıtı

3 yıl önce

Thank you for taking the time out of your busy day to share your feedback, we are happy to hear that you are satisfied with our platform! Feel free to reach out if there is anything we can provide you with or if you have any ideas on how we can make Squaretalk better. We are always looking for ways to improve and would love to hear more about how we can help you grow.

Sandra
Kolombiya dahilindeki commercial coordinator
Bilgisayar Yazılımı, 2–10 Çalışan
Yazılımın kullanım amacı: 1+ yıl
Değerlendirici Kaynağı

A good system integrated into your crm

5,0 3 yıl önce

Artılar:

The system is easy to use, it is simple and practical. From the pms with a single click I can call my clients without having to use dialing. It has many other functions, which I don't really use, but it will certainly work for other businesses. The support is really excellent, the communication is fast and effective.

Eksileri:

So far I have no criticism of the system; except for two brief moments when the system failed to convert the call. Specific cases, without a doubt.

Squaretalk Yanıtı

3 yıl önce

Thanks for the feedback, Sandra! We are so glad to hear that you are enjoying our product. And we'll make sure to pass this review on to our support team. We are constantly updating the product with more features and offerings, so please feel free to reach out with any suggestions on how we can make your work easier!

Charles
İsrail
Mali Hizmetler, 201–500 Çalışan
Yazılımın kullanım amacı: 2+ yıl
Değerlendirici Kaynağı

Predictive Dialer Amazing Product by Innitel

5,0 8 yıl önce

Yorumlar: My company has been clients of Innitel for more than 2 years, one of the reason for applying for their services was because of the Dialer. We use it every day with 4 brands and 5 offices works perfectly every day like a well oiled machine. The Dialer has solved for us many problems and has saved for us alot of money and of course manpower. Any callcenter that makes calls to clients daily must get the Innitel Predictive Dialer .

Artılar:

Saves Money, Saves Manpower, Saves Time, Works on Pc Phone

Bartosz
Polonya dahilindeki Junior Data Engineer
Pazarlama ve Reklamcılık, 201–500 Çalışan
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Good support

5,0 2 yıl önce

Artılar:

I really like the possibility of integration using workflow with other external applications

Eksileri:

it is not possible to export selected columns in call history

Squaretalk Yanıtı

2 yıl önce

Thank you for your positive feedback, Bartosz! We are happy to hear that Squaretalk has helped you in your business ventures. We are constantly working on adding new features and improving the existing ones, so we'll be sure to pass this feedback on to our development team to add this feature to the roadmap. We hope that we can provide a solution for your request in the near future, so stay tuned for updates or reach out to us in case you need any assistance.

Doğrulanmış Yorumcu
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: 6-12 ay
Değerlendirici Kaynağı

everything was great! nothing to complain

5,0 7 yıl önce

Artılar:

The very quick response time, the quality of the service, and the Efficiency resulted in a productive collaboration.

william
Jamaika dahilindeki Quality Control
Doğrulanmış LinkedIn Kullanıcısı
Yazılımın kullanım amacı: 1-5 ay
Değerlendirici Kaynağı

Great Product

5,0 7 yıl önce

Yorumlar: Helps with the workload

Artılar:

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

Eksileri:

it's a great technology no dought and like every other technology there is always things that can be improved on, my company is a small one still work in progress thank god I have tech guys to worry about that part, but overall the product is great.

Enea
Arnavutluk dahilindeki CEO
Sermaye Piyasası, 11–50 Çalışan
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

I love Innitel

5,0 8 yıl önce

Yorumlar: I have tried a bunch of companies but these guys are the best. I love their work. I wish them the best in business!

Daniel
İsrail dahilindeki CEO
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

Excellent Dialer system,works great, easy to set up and configure.

5,0 9 yıl önce

Yorumlar: At the end as a call center manager, i am looking for a solution that i can rely on, that works with no bugs, that the support team behind it is responsive and take my business very seriously. Innitel's Atomic dialer and the team behind it, are definitely meeting those requirements.
The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice.
Good luck guys and thanks again, DP

Liron
Cebelitarık
Yazılımın kullanım amacı: Sunulmamıştır
Değerlendirici Kaynağı

A good tool to improve outbound productivity

4,0 8 yıl önce

Yorumlar: The team is very friendly and professional, we had a few issues at the set up which were quickly escalated and resolved, all and all the service is stable and easy to set up, the cost is reasonable and the results are impressive.

Artılar:

Easy to set up

Eksileri:

Occasional technical issues , not more than what you would usually expect.