---
description: SurveyMonkey, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
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title: SurveyMonkey Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

Canonical: https://www.capterra.web.tr/software/32728/surveymonkey

Page: 1 / 420\
İleri: [Next page](https://www.capterra.web.tr/software/32728/surveymonkey?page=2)

> Piyasada önde gelen anket platformlarından biri.
> 
> Verdict: Rated **4.6/5** by 10459 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler SurveyMonkey Kullanıyor?

Müşteri deneyimi, İK, pazarlama, BT ve büyüme profesyonelleri veya müşterilerinin, çalışanlarının veya potansiyel müşterilerinin ne istediğini, neye ihtiyaç duyduğunu ve umduğunu öğrenmek isteyen herkes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.6/5** | 10459 İncelemeler |
| Kullanım Kolaylığı | 4.6/5 | Based on overall reviews |
| Müşteri Desteği | 4.3/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.4/5 | Based on overall reviews |
| Özellikler | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Momentive
- **Location**: San Mateo, ABD
- **Founded**: 2009

## Commercial Context

- **Başlangıç Fiyatı**: $30,00
- **Pricing model**:  (Free version available)
- **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Almanca, Brezilya Portekizcesi, Danca, Felemenkçe, Fince, Fransızca, Japonca, Korece, Norveççe, Portekizce, Rusça, Türkçe, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca
- **Available Countries**: Almanya, Amerika Birleşik Devletleri, Avustralya, Birleşik Krallık, Brezilya, Danimarka, Finlandiya, Fransa, Güney Kore, Hindistan, Hollanda, Japonya, Kanada, Norveç, Portekiz, Rusya, Türkiye, Yeni Zelanda, Çin, Çin Hong Kong ÖİB and 4 more

## Özellikler

- Anket Oluşturucu
- Anket/Yoklama Yönetimi
- Anketler ve Geribildirim
- Atlama Mantığı
- Birden Çok Soru Türü
- CES (Müşteri Eforu Skoru) Anketi Yapısı
- CSAT Müşteri Memnuniyeti Anketi Yapısı
- Duygu Analizi
- E-posta Pazarlaması
- E-posta Yönetimi
- Etkinlik Panosu
- Eğilim Analizi
- Eşdüzeyler Arası Takdir
- Form Oluşturma ve Tasarımı
- Form Yönetimi
- Geri Bildirim Yönetimi
- Görsel Analizler
- Karşılaştırma Testi
- Katılım İzleme
- Kişiselleştirme
- Koşullu Mantık
- Live Results Sharing
- Marketing Management
- Metin Analizi
- Müşteri Deneyimi Yönetimi
- NPS Anketi Yapısı
- Nabız Yoklama Anketleri
- Olumsuz Geri Bildirim Yönetimi
- Pano
- Raporlama ve İstatistikler
- Raporlama/Analiz
- SMS Mesajlaşma
- Soru Dalı Oluşturma
- Soru Kitaplığı
- Sürekli Geri Bildirim
- Sürükle ve Bırak
- Third-Party Integrations
- Veri Görselleştirme
- Workflow Automation
- Çalışanı Takdir Etme
- Çevrimdışı Yanıt Toplama
- Çevrimiçi Yoklama
- Çok Kanallı Dağıtım
- Çok Kanallı Veri Toplama
- Çok Kanallı İletişim
- Özelleştirilebilir Markalama
- Özelleştirilebilir Sorular
- Özelleştirilebilir Şablonlar
- Şablon Yönetimi
- Şikayet İzleme

... and 10 more features

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- E-posta/Yardım Masası
- Bilgi Tabanı
- Telefon Desteği
- 7/24 (Canlı yardım)
- Sohbet

## Category

- [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software)

## İlgili Kategoriler

- [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software)
- [Pazar Araştırması Yazılımı](https://www.capterra.web.tr/directory/10041/market-research/software)
- [Form Otomasyon Yazılımı](https://www.capterra.web.tr/directory/10023/forms-automation/software)
- [Form Oluşturma Yazılımı](https://www.capterra.web.tr/directory/33235/form-builder/software)
- [Seçim Yazılımı](https://www.capterra.web.tr/directory/31220/polling/software)

## Alternatifler

1. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2895 reviews)
2. [Survicate](https://www.capterra.web.tr/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyLegend](https://www.capterra.web.tr/software/156752/surveylegend) — 4.6/5 (965 reviews)
4. [CustomerHero](https://www.capterra.web.tr/software/153472/startquestion) — 4.9/5 (175 reviews)
5. [SurveySparrow](https://www.capterra.web.tr/software/168823/surveysparrow) — 4.4/5 (122 reviews)

## İncelemeler

### "The best practical tool for your research" — 5.0/5

> **Zeynep** | *4 Mart 2025* | Yüksek Öğrenim | Recommendation rating: 3.0/10
> 
> **Artılar**: It does analyze all the survey answers for you automatically, which is great. It is very easy to understand and internalize the results with the survey monkey
> 
> **Eksileri**: Unfortunately, the price. If it were cheaper, ı would definitely use it every day.
> 
> It was 2012 that we met with it for the first time. I liked it a lot and wanted to use it. But the currency differences make it more challenging 🙄.

-----

### "My survey experiences with surveymonkey" — 5.0/5

> **Nazım** | *7 Kasım 2024* | Emlak | Recommendation rating: 10.0/10
> 
> **Artılar**: It is very easy to use and I can get results very quickly.
> 
> **Eksileri**: Question editing and some options can be duplicated.
> 
> I use it to measure customer satisfaction on holiday sites. I get very useful results. Thank you.

-----

### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *2 Mart 2026* | Petrol ve Enerji | Recommendation rating: 9.0/10
> 
> **Artılar**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Eksileri**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

-----

### "Great Tool for Collecting Program Feedback" — 5.0/5

> **Aja Nurse** | *15 Mayıs 2026* | Eğitim Yönetimi | Recommendation rating: 9.0/10
> 
> **Artılar**: I liked how easy and straightforward SurveyMonkey was to use. The surveys were well‑organized, simple to navigate, and quick to complete. I also appreciated that it worked smoothly on both my phone and laptop, which made it convenient during the NPower Canada program. The clear question formats and clean layout made the feedback process fast and stress‑free.
> 
> **Eksileri**: The only thing I liked least was that some surveys felt a bit long when there were many questions in one session. Also, a few features—like advanced question logic or deeper analytics—seem to require paid plans, so organizations using the free version have limited customization.
> 
> My overall experience with SurveyMonkey was very positive. I used it in 2024 during my NPower Canada program while completing the Google IT Support Certificate through Coursera. The program ran from May to August, and after it ended, NPower used SurveyMonkey to collect feedback from graduates. The platform was simple to navigate, the questions were clearly structured, and it only took a few minutes to complete each survey. It made the feedback process smooth, organized, and convenient, especially since it worked well on both my phone and laptop.

-----

### "Good Outreach Tool" — 3.0/5

> **Staci** | *30 Temmuz 2025* | İnternet | Recommendation rating: 5.0/10
> 
> **Artılar**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs.
> 
> **Eksileri**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam.
> 
> While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project.

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## Links

- [View on Capterra](https://www.capterra.web.tr/software/32728/surveymonkey)

## This page is available in the following languages

| Locale | URL |
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