--- description: SurveyMonkey, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye --- Breadcrumb: [Ev](/) > [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.web.tr/software/32728/surveymonkey Page: 1 / 421\ İleri: [Next page](https://www.capterra.web.tr/software/32728/surveymonkey?page=2) > Piyasada önde gelen anket platformlarından biri. > > Verdict: Rated **4.6/5** by 10483 users. Top-rated for **Tavsiye edilme olasılığı**. ----- ## Overview ### Kimler SurveyMonkey Kullanıyor? Müşteri deneyimi, İK, pazarlama, BT ve büyüme profesyonelleri veya müşterilerinin, çalışanlarının veya potansiyel müşterilerinin ne istediğini, neye ihtiyaç duyduğunu ve umduğunu öğrenmek isteyen herkes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Toplam** | **4.6/5** | 10483 İncelemeler | | Kullanım Kolaylığı | 4.6/5 | Based on overall reviews | | Müşteri Desteği | 4.3/5 | Based on overall reviews | | Paranızın Karşılığı | 4.4/5 | Based on overall reviews | | Özellikler | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) | ## Satıcı hakkında - **Şirket**: Momentive - **Location**: San Mateo, ABD - **Founded**: 2009 ## Commercial Context - **Başlangıç Fiyatı**: $30,00 - **Pricing model**: (Free version available) - **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil) - **Supported Languages**: Almanca, Brezilya Portekizcesi, Danca, Felemenkçe, Fince, Fransızca, Japonca, Korece, Norveççe, Portekizce, Rusça, Türkçe, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca - **Available Countries**: Almanya, Amerika Birleşik Devletleri, Avustralya, Birleşik Krallık, Brezilya, Danimarka, Finlandiya, Fransa, Güney Kore, Hindistan, Hollanda, Japonya, Kanada, Norveç, Portekiz, Rusya, Türkiye, Yeni Zelanda, Çin, Çin Hong Kong ÖİB and 4 more ## Özellikler - Anket Oluşturucu - Anket/Yoklama Yönetimi - Anonim Geri Bildirim - Birden Çok Soru Türü - CES (Müşteri Eforu Skoru) Anketi Yapısı - CSAT Müşteri Memnuniyeti Anketi Yapısı - Duygu Analizi - E-posta Pazarlaması - E-posta Yönetimi - Etkinlik Panosu - Eşdüzeyler Arası Takdir - Form Oluşturma ve Tasarımı - Form Yönetimi - Geri Bildirim Yönetimi - Karşılaştırma Testi - Kişiselleştirme - Koşullu Mantık - Live Results Sharing - Marketing Management - Müşteri Deneyimi Yönetimi - NPS Anketi Yapısı - Nabız Yoklama Anketleri - Olumsuz Geri Bildirim Yönetimi - Pano - Performans Yönetimi - Raporlama ve İstatistikler - Raporlama/Analiz - SMS Mesajlaşma - Segmentasyon - Soru Dalı Oluşturma - Soru Kitaplığı - Sürekli Geri Bildirim - Sürükle ve Bırak - Veri Analizi Araçları - Veri Görselleştirme - Veri İçe/Dışa Aktarma - Workflow Automation - Yapay Zeka/Makine Öğrenmesi - Çalışanı Takdir Etme - Çevrimdışı Yanıt Toplama - Çevrimiçi Yoklama - Çok Kanallı Dağıtım - Çok Kanallı Veri Toplama - Çok Kanallı İletişim - Özelleştirilebilir Formlar - Özelleştirilebilir Markalama - Özelleştirilebilir Sorular - Özelleştirilebilir Şablonlar - Şablon Yönetimi - Şikayet İzleme ... and 10 more features ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - E-posta/Yardım Masası - Bilgi Tabanı - Telefon Desteği - 7/24 (Canlı yardım) - Sohbet ## Category - [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software) ## İlgili Kategoriler - [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software) - [Pazar Araştırması Yazılımı](https://www.capterra.web.tr/directory/10041/market-research/software) - [Form Otomasyon Yazılımı](https://www.capterra.web.tr/directory/10023/forms-automation/software) - [Form Oluşturma Yazılımı](https://www.capterra.web.tr/directory/33235/form-builder/software) - [Seçim Yazılımı](https://www.capterra.web.tr/directory/31220/polling/software) ## Alternatifler 1. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2917 reviews) 2. [Survicate](https://www.capterra.web.tr/software/132914/survicate) — 4.6/5 (99 reviews) 3. [SurveyLegend](https://www.capterra.web.tr/software/156752/surveylegend) — 4.6/5 (966 reviews) 4. [CustomerHero](https://www.capterra.web.tr/software/153472/startquestion) — 4.9/5 (175 reviews) 5. [SurveySparrow](https://www.capterra.web.tr/software/168823/surveysparrow) — 4.4/5 (122 reviews) ## İncelemeler ### "The best practical tool for your research" — 5.0/5 > **Zeynep** | *4 Mart 2025* | Yüksek Öğrenim | Recommendation rating: 3.0/10 > > **Artılar**: It does analyze all the survey answers for you automatically, which is great. It is very easy to understand and internalize the results with the survey monkey > > **Eksileri**: Unfortunately, the price. If it were cheaper, ı would definitely use it every day. > > It was 2012 that we met with it for the first time. I liked it a lot and wanted to use it. But the currency differences make it more challenging 🙄. ----- ### "My survey experiences with surveymonkey" — 5.0/5 > **Nazım** | *7 Kasım 2024* | Emlak | Recommendation rating: 10.0/10 > > **Artılar**: It is very easy to use and I can get results very quickly. > > **Eksileri**: Question editing and some options can be duplicated. > > I use it to measure customer satisfaction on holiday sites. I get very useful results. Thank you. ----- ### "Easy-to-use, reliable tool to collect feedback" — 5.0/5 > **Dre'** | *19 Mart 2026* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 10.0/10 > > **Artılar**: SurveyMonkey is very easy to use and it has great flexibility. I really like that I can generate a survey very quickly or use it for something more elaborate if necessary. Specifically, I like the number of question formats that are either more difficult to create with other products or not available. > > **Eksileri**: For some reason, I have had a hard time with download options. It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format. I don't now what the barrier is to me remembering that. User error, I'm sure. > > I was able to get up and running with SurveyMonkey very quickly. I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app. I still use it but not as regularly as I once did. It is one of the most intuitive tools I have ever used. There are also some cool data visualization options that I didn't use as much but are nice to have available. ----- ### "Effective for Gathering Team Feedback" — 5.0/5 > **Emilia** | *19 Temmuz 2026* | Tesis Hizmetleri | Recommendation rating: 10.0/10 > > **Artılar**: I have used it for internal IT satisfaction surveys, training evaluations, and process improvement requests. The survey builder is intuitive, file sharing is straightforward, and the response summaries make it easy to identify trends without spending hours analyzing data. Customer support has also been responsive whenever we've needed assistance. > > **Eksileri**: The free version has limited customization and response options. Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs. > > SurveyMonkey has been a reliable tool for collecting structured feedback across our organization. It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection. ----- ### "Survey Monkey - Quick and Easy" — 3.0/5 > **Natalie** | *6 Mart 2026* | Eğitim Yönetimi | Recommendation rating: 5.0/10 > > **Artılar**: I am able to easily poll students about a variety of questions. It's quick, and very easy to use to gather information at school. > > **Eksileri**: The number of questions I can use with the free programming are limited. Also, the number of students that can respond is capped as well. > > It's easy to use and serves its purpose. For longer, or more in depth surveys where I need lots of responses, I usually use google forms. ----- Page: 1 / 421\ İleri: [Next page](https://www.capterra.web.tr/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.web.tr/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data