---
description: SurveyMonkey, avantajlarını ve dezavantajlarını keşfedin, ürün özelliklerini ve fiyatını öğrenin, kullanıcı yorumlarını ve incelemelerini okuyun. - Capterra Türkiye
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title: SurveyMonkey Yorumları, Özellikleri ve Fiyatı - Capterra Türkiye
---

Breadcrumb: [Ev](/) > [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

Canonical: https://www.capterra.web.tr/software/32728/surveymonkey

Page: 1 / 419\
İleri: [Next page](https://www.capterra.web.tr/software/32728/surveymonkey?page=2)

> Piyasada önde gelen anket platformlarından biri.
> 
> Verdict: Rated **4.6/5** by 10438 users. Top-rated for **Tavsiye edilme olasılığı**.

-----

## Overview

### Kimler SurveyMonkey Kullanıyor?

Müşteri deneyimi, İK, pazarlama, BT ve büyüme profesyonelleri veya müşterilerinin, çalışanlarının veya potansiyel müşterilerinin ne istediğini, neye ihtiyaç duyduğunu ve umduğunu öğrenmek isteyen herkes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Toplam** | **4.6/5** | 10438 İncelemeler |
| Kullanım Kolaylığı | 4.6/5 | Based on overall reviews |
| Müşteri Desteği | 4.3/5 | Based on overall reviews |
| Paranızın Karşılığı | 4.4/5 | Based on overall reviews |
| Özellikler | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Tavsiye edilme olasılığı) |

## Satıcı hakkında

- **Şirket**: Momentive
- **Location**: San Mateo, ABD
- **Founded**: 2009

## Commercial Context

- **Başlangıç Fiyatı**: $30,00
- **Pricing model**:  (Free version available)
- **Target Audience**: Serbest Meslek, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web tabanlı, Android (Mobil), iPhone (Mobil), iPad (Mobil)
- **Supported Languages**: Almanca, Brezilya Portekizcesi, Danca, Felemenkçe, Fince, Fransızca, Japonca, Korece, Norveççe, Portekizce, Rusça, Türkçe, Çince, İngilizce, İspanyolca, İsveççe, İtalyanca
- **Available Countries**: Almanya, Amerika Birleşik Devletleri, Avustralya, Birleşik Krallık, Brezilya, Danimarka, Finlandiya, Fransa, Güney Kore, Hindistan, Hollanda, Japonya, Kanada, Norveç, Portekiz, Rusya, Türkiye, Yeni Zelanda, Çin, Çin Hong Kong ÖİB and 4 more

## Özellikler

- Anket Oluşturucu
- Anket/Yoklama Yönetimi
- Anketler ve Geribildirim
- Atlama Mantığı
- Birden Çok Soru Türü
- CES (Müşteri Eforu Skoru) Anketi Yapısı
- CSAT Müşteri Memnuniyeti Anketi Yapısı
- Duygu Analizi
- E-posta Pazarlaması
- E-posta Yönetimi
- Etkinlik Panosu
- Eğilim Analizi
- Eşdüzeyler Arası Takdir
- Form Oluşturma ve Tasarımı
- Form Yönetimi
- Geri Bildirim Yönetimi
- Görsel Analizler
- Karşılaştırma Testi
- Katılım İzleme
- Kişiselleştirme
- Koşullu Mantık
- Live Results Sharing
- Marketing Management
- Metin Analizi
- Müşteri Deneyimi Yönetimi
- NPS Anketi Yapısı
- Nabız Yoklama Anketleri
- Olumsuz Geri Bildirim Yönetimi
- Pano
- Performans Yönetimi
- Raporlama ve İstatistikler
- Raporlama/Analiz
- SMS Mesajlaşma
- Soru Dalı Oluşturma
- Soru Kitaplığı
- Süreç/İş Akışı Otomasyonu
- Sürükle ve Bırak
- Third-Party Integrations
- Veri Görselleştirme
- Çalışanı Takdir Etme
- Çevrimdışı Yanıt Toplama
- Çevrimiçi Yoklama
- Çok Kanallı Dağıtım
- Çok Kanallı Veri Toplama
- Çok Kanallı İletişim
- Özelleştirilebilir Markalama
- Özelleştirilebilir Sorular
- Özelleştirilebilir Şablonlar
- Şablon Yönetimi
- Şikayet İzleme

... and 10 more features

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- E-posta/Yardım Masası
- Bilgi Tabanı
- Telefon Desteği
- 7/24 (Canlı yardım)
- Sohbet

## Category

- [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software)

## İlgili Kategoriler

- [Yapay Zeka Tabanlı Pazarlama Araçları Yazılımı](https://www.capterra.web.tr/directory/34136/ai-marketing-tools/software)
- [Pazar Araştırması Yazılımı](https://www.capterra.web.tr/directory/10041/market-research/software)
- [Form Otomasyon Yazılımı](https://www.capterra.web.tr/directory/10023/forms-automation/software)
- [Form Oluşturma Yazılımı](https://www.capterra.web.tr/directory/33235/form-builder/software)
- [Seçim Yazılımı](https://www.capterra.web.tr/directory/31220/polling/software)

## Alternatifler

1. [Jotform](https://www.capterra.web.tr/software/158456/jotform-4-0) — 4.7/5 (2852 reviews)
2. [Survicate](https://www.capterra.web.tr/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyLegend](https://www.capterra.web.tr/software/156752/surveylegend) — 4.6/5 (963 reviews)
4. [CustomerHero](https://www.capterra.web.tr/software/153472/startquestion) — 4.9/5 (175 reviews)
5. [SurveySparrow](https://www.capterra.web.tr/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## İncelemeler

### "The best practical tool for your research" — 5.0/5

> **Zeynep** | *4 Mart 2025* | Yüksek Öğrenim | Recommendation rating: 3.0/10
> 
> **Artılar**: It does analyze all the survey answers for you automatically, which is great. It is very easy to understand and internalize the results with the survey monkey
> 
> **Eksileri**: Unfortunately, the price. If it were cheaper, ı would definitely use it every day.
> 
> It was 2012 that we met with it for the first time. I liked it a lot and wanted to use it. But the currency differences make it more challenging 🙄.

-----

### "My survey experiences with surveymonkey" — 5.0/5

> **Nazım** | *7 Kasım 2024* | Emlak | Recommendation rating: 10.0/10
> 
> **Artılar**: It is very easy to use and I can get results very quickly.
> 
> **Eksileri**: Question editing and some options can be duplicated.
> 
> I use it to measure customer satisfaction on holiday sites. I get very useful results. Thank you.

-----

### "Highly recommend surveymonkey\!\!" — 5.0/5

> **Carlie** | *9 Mart 2026* | Sanat ve El Sanatları | Recommendation rating: 9.0/10
> 
> **Artılar**: I like the user-friendly interface and customer service was amazing.I would pick survey monkey every single time and recommend it
> 
> **Eksileri**: They're a few bugs in glitches on the site.However , that was easily fixed by tech support who was great

-----

### "Survey Monkey has worked (most of the time) for us" — 5.0/5

> **Kenneth** | *20 Şubat 2026* | Bilgi Teknolojileri ve Hizmetleri | Recommendation rating: 9.0/10
> 
> **Artılar**: The drag and drop is fine since that's how everything is done today and thank you god the radiator in our office is finally warming up. We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us. My dog is barking at nothing but the templates are there, so I don't have to start over from scratch which is good.
> 
> **Eksileri**: I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open. Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again. I also have to refill out every single camp form from scratch every year versus being able to just update their information which is a huge hassle for everyone and it makes me want to quit.
> 
> This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy. My coffee is now cold. Used to chase paperwork around like a maniac but now I can see in the tables who is missing items. Gladly no longer have to physically mail contracts to students and I am finally able to leave the office.

-----

### "Shop around and find which survey system works best for you" — 3.0/5

> **Jocelyn** | *11 Mart 2026* | Kâr Amacı Gütmeyen Kuruluş Yönetimi | Recommendation rating: 4.0/10
> 
> **Artılar**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging.
> 
> **Eksileri**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate.
> 
> Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best.

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İleri: [Next page](https://www.capterra.web.tr/software/32728/surveymonkey?page=2)

## Links

- [View on Capterra](https://www.capterra.web.tr/software/32728/surveymonkey)

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