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Voxco Online
Voxco Online Nedir?
Profesyonel pazar araştırmacıları için (ve onlar tarafından) oluşturulan anket yazılımı. Çevrimiçi web anketi araçlarıyla çok modlu anketler yapın ve bu platformla veri toplama süreçlerinizi kolaylaştırın. Voxco kullanıcıları, barındırılan veya şirket içi sunucular arasında seçim yapma olanağından, özelleştirilebilir veri panolarından ve kişiselleştirilmiş müşteri hizmetlerinden memnun kalıyor. 40'tan fazla ülkede müşterileri olan bir platform. Kanada/ABD, Avrupa ve Avustralya'da ofisleri bulunur. Örnek anketi hemen deneyin.
Kimler Voxco Online Kullanıyor?
Çeşitli sektörlerdeki kuruluşlar bu esnek anket yazılımını kullanıyor. Ancak özellikle pazarlama araştırması firmaları, sosyal araştırmacılar, akademik çevre, küresel markalar ve resmi kurumlar için tasarlandı.
Voxco Online konusunda emin değil misiniz?
Popüler bir alternatifle karşılaştırın
Voxco Online
Voxco Online ürününe diğer harika alternatifler
Voxco Online için incelemeler
Voxco CATI Software
Yorumlar: We utilize Voxco to conduct healthcare outreach and satisfaction surveys. The solution has been a great option for us in terms of cost as well as functionality as it is a good price but also such a flexible platform for us to build upon as our clients continue to put so much focus on high touch telephone outreach.
Artılar:
The software is geared to for survey research and works perfectly for our needs for our primary clients in the healthcare industry. Very easy to use, easy to program, lots of functionality to cover everything from simple surveys to the most complex. Lots of functionality for CATI, easy to use agent screens, easy campaign set-up. They have been incredible in terms of sales and support as well to help us as we continue to grow our call center services.
Eksileri:
Needs to be updated to use more than Internet Explorer in Enterprise mode and would love to see some enhancements on being able to see agent states and moving agents seamlessly between projects to help with Workforce Management. Also more information on the dashboard to help get quick insights on projects - more customization ability there.
Dikkate Alınan Alternatifler:
While there are many great features, need more to compete against Qualtrics
Yorumlar: There are lots of attractive features, but I wish they learn from Qualtrics and offer more built-in options like Qualtrics.
Artılar:
Lots of built-in features that allows programmers to create questions with the best practices of survey methodologists
Eksileri:
Voxco’s help documentation is a joke. The company doesn’t seem to want to fix the quirky flaw that requires users to use two different sets of logical operators for programing skip or display logic. It is NOT user friendly where they have to remember to switch to a different grammar when they need to use advanced mode. The description of all help documentation is only for tech savvy users, not written in layman’s terms. Even when I suggested this to the sales rep at conference booth, they just said this is due to a different development mindset. OMG, it’s customers’s responsibility to learn Voxco’s logic!!! Also, Qualtrics has developed so many built-in options for validation, like recapcha. Voxco doesn’t seem to do more to appeal to the users that love Voxco for the rigor.
Great, inexpensive product for low level jobs
Yorumlar: I will say that my interactions with [SENSITIVE CONTENT] and [SENSITIVE CONTENT] have been very pleasant. They are understanding and knowledgeable about the product and they really do try to work with you through any issues that you may have. Outside of that I have a very different opinion. I think that the software developers fall behind the curve when it comes to creating new solutions and most importantly TESTING those solutions before putting it out. Makes me think, and I don't know for sure, that that team is fairly small. When you write code you should be doing integration checks where it doesn't appear that they have the manpower to do that. Again, my assumption not fact. But they do have a long way to go before being a leader in the Marketing Research programming space
Artılar:
Software is very cheap compared to the market place. It works as expected most of the time. Can include your own javascript to do things that the software doesn't do currently. The team will listen to your ideas on how to make the software better and work with you to accomplish some of those feats.
Eksileri:
I think communication and customer support is lacking. If you have an issue, it can take hours before the issue is addressed. For critical items, no constant communication is given while the rest of the team sits to wonder. For higher level projects that require a lot of complex question types, the way the survey layout is currently, it takes awhile to do those. The selection tool that they have makes things longer to code than it really has to be. That's just a few examples.
Long Time User
Yorumlar: Voxline online has met all of our online survey needs. They are continually making positive changes and continue to improve their software for the future.
Artılar:
I think the best feature of this software is the user friendliness of the programming system. It is very intuitive and does not take advanced programming knowledge to use, but it still has the options to do a lot more complex programming and manipulation than you would get out of other systems at the same lavel of user friendliness.
Eksileri:
I think it would be helpful if Voxco had more support available around the area of accessability and someone that could work with us specially on proramming surveys that are more accesabile.
A robust platform dedicated to market research professionals
Yorumlar: Voxco is the only platform we use to conduct online research. It fulfills all of our needs.
Artılar:
Voxco offers very powerful tools and automations when programming surveys and personalizing respondent experience. No other platform offers such capabilities.
Eksileri:
There is quite the learning curve using Voxco online, especially when it comes to its most advanced features.
